Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
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NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Exterior Lighting complaints

4 reports

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40,000 miles · Jun 15, 2020

Exterior Lighting

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STARTED WITH THE LEFT REAR TAIL LIGHT OUT. PROGRESSED TO BOTH HEADLIGHTS GOING OUT AND NEEDING REPLACED AND SOMETIMES THE PIG TAILS TO PLUG INTO THE HEADLIGHT NEEDING REPLACED DUE TO THEM MELTING. IT HAS PROGRESSIVELY GOTTEN WORSE. HAVE REPLACED BOTH HEADLIGHTS AND PIG TAILS THE WEEK OF 5/17/2020 AND AGAIN JUST HAD THE RIGHT HEADLIGHT AND PIGTAIL REPLACED THE WEEK OF 6/7/2020. CALLED FORD AND WAS TOLD "NO ISSUES REPORTED BEFORE". CAN'T BELIEVED WE ARE THE ONLY POLICE DEPT HAVING THIS ISSUE. *TR

NHTSA ODI #11328847

32,000 miles · Oct 9, 2019

Exterior Lighting

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THE HEADLIGHTS ARE A FIXED POINT BEAM FOR BRIGHTS WITH SHUTTERS FOR DIMS. THE LIGHTS POINT DOWN AND TO THE RIGHT, THEY NEVER CHANGE, SO WHEN THE SHUTTERS ARE LIFTED THE BEAMS DON'T CHANGE THEY ARE STILL POINTED DOWN AND TO THE RIGHT. THE ONLY THING THAT CHANGES IS A LITTLE REFLECTED LIGHT THAT CATCHES THE REFLECTIVE ROAD SIGNS, WHICH ILLUMINATE WITHOUT MUCH LIGHT ON THEM, BUT THE ROAD AHEAD IS DARK. THE BEAMS ARE NOT POINTED DOWN ROAD, WHICH IS WHERE THEY SHOULD BE. ON BRIGHTS, THE HEADLIGHTS CAUSE THE ROAD TO GO DARK WITHIN 3 CAR LENGTHS. YOU CANNOT SEE CURVES, OBJECTS IN THE ROAD, INCLUDING DEER AND WITH RAIN IT'S EVEN WORSE. I HAVE GONE THROUGH THE PROCESS WITH FORD, THE LOCAL DEALERSHIP AND THE REGIONAL MANAGER, AND STILL THERE IS NO SOLUTION. THE SERVICE MANAGER SAID HE HAD NEVER HEARD OF THIS, BUT HE COULD SEE BY MY PHOTO THAT I WAS DESCRIBING THE PROBLEM CORRECTLY. HE RESEARCHED THE PROBLEM AND ANY POSSIBLE FIX, BUT WAS NOT ABLE TO DISCOVER ANYTHING, OTHER THAN HIS FORD RESOURCES SAID THERE IS NO ADJUSTMENT FOR THESE HEADLIGHTS. I HAVE INCLUDED A COPY OF THE SERVICE DOCUMENT THAT STATES THIS ALSO. THERE IS A VERTICAL ADJUSTMENT, BUT THAT DOES NOT BRING THE LIGHTS BACK ONTO THE ROAD. THE SERVICE MANAGER DID WHAT HE COULD, BUT HE WAS AT A LOSS FOR WHAT TO DO ALSO. THIS PROBLEM MAKES AN OTHERWISE GREAT CAR DANGEROUS TO DRIVE EXCEPT FOR ON WELL LIT CITY STREETS. THIS PROBLEM WAS DISCOVERED SHORTLY AFTER I PURCHASED THE CAR IN 2018. I HAVE BEEN TRYING TO GET THIS CORRECTED SINCE THAT TIME. IT'S A CERTIFIED PRE-OWNED, PROBABLY A LEASE VEHICLE OR RENTAL, SO NOBODY CARED TO REPORT THE ISSUE SINCE IT WASN'T THEIRS. I AM AT THE END OF TRYING TO FIND A WAY TO GET THIS CORRECTED. THUS, I'M WRITING TO TELL YOU ABOUT THIS SAFETY CONCERN THAT FORD MUST BE MADE TO CORRECT.

NHTSA ODI #11267401

Mileage unknown · Jan 22, 2019

Electrical SystemExterior LightingFuel/propulsion System

ELECTRIC PROBLEM WITH LIGHTS TAKE AWHILE BEFORE COMING ON.A POPPING ON THE RIGHT UNDER THE CAR IN THE FRONT .AND A FUNNY NOISE IN THE STEERLING WHEEL WHEN TURNING EITHER WAY.

NHTSA ODI #11171473

220,000 miles · Dec 21, 2018

Electrical SystemExterior LightingSteering

HAVE A CLICK IN STERLING WHEEL MY DAD BOARD LIGHTS TAKE ABOUT 30 SECONDS BEFORE THEY COME ON THE DASHBOARD

NHTSA ODI #11163028

Official recalls

25V611000 · Structure:exterior Trim

Sep 12, 2025

Ford Motor Company (Ford) is recalling certain 2016-2019 Taurus vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Consequence & remedy

Consequence: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Owner notification letters were mailed February 20, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S91.

20V072000 · Suspension:rear

Feb 10, 2020

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Consequence & remedy

Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

18V141000 · Electrical System:ignition; Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

Mar 1, 2018

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence & remedy

Consequence: If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began May 11, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C02.

Additional source detail variants (3)

Electrical System:ignition

Consequence: If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began May 11, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C02.

Power Train:automatic Transmission:gear Position Indication (prndl)

Consequence: If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.

Power Train:automatic Transmission

Consequence: If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash.

17V530000 · Steering

Aug 28, 2017

Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.

Consequence & remedy

Consequence: If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.