2016 Ford Taurus

The contact owns a 2016 Ford Taurus. The contact stated that the passenger's side door exterior B-Pillar trim was detaching. Additionally, while in reverse(R), the rearview camera displayed a blue image or the message "Camera Unavailable" was displayed on the screen. The contact stated that the failure was intermittent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and became aware that the VIN was also included in NHTSA Campaign Number: 25V611000 (Structure); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failures. The failure mileage was approximately 130,000.

The contact owns a 2016 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was unexpectedly turning on and off. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to do the recall repair were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 60,000.

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displays a blank or distorted image while in reverse(R). In addition, the rear-view camera image occasionally froze. The local dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 49,000.

The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a white screen while the vehicle was in reverse(R). In addition, the rearview camera image would occasionally freeze. The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Taurus. The contact received a recall notification NHTSA Campaign Number: 25V6950000 (Back Over Prevention); however; the recall remedy parts were not available. The contact stated while reversing, the rearview camera displayed a blurry image, causing the contact to slightly hit a pole. The dealer was made aware of the failure; however, the contact was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Taurus. The contact stated that while the vehicle was parked, the rearview camera darkened, and the "Rearview Camera Malfunction" message was displayed on the instrument panel, and the rearview camera was inoperative. The contact read the Owner’s manual and attempted to reset the camera; however, once the rearview camera was reset, the image was upside down and failed to return to normal operation. The rearview camera warning light was illuminated, and the contact became aware that there was no longer a beeping sound while the vehicle was in reverse. The vehicle was taken back to the residence, but was not diagnosed. The contact was notified that the VIN was included in the NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Taurus. The contact stated while reversing, the rear-view camera displayed a partial image. The contact stated that because of the failure while reversing, the contact had to keep turning around to see what was behind the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that when the vehicle was shifted into reverse(R), the back over prevention screen turned off. The vehicle was taken to a dealer, and it was confirmed that the parts for the recall repairs were not yet available. The vehicle was not repaired. Additionally, the contact stated that after visiting the car wash on several occasions, and the vehicle was parked, the contact became aware that the passenger’s and driver’s door trims had detached. The vehicle was taken to a dealer, but no assistance was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Taurus. The contacts stated that while reversing, the rearview camera image was distorted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 138,000.

The contact's mother owns a 2016 Ford Taurus. The contact stated that while shifted to reverse(R), the back over prevention camera displayed a black image, or showed the radio screen. The contact stated that the failure was intermittent, but was a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the back-over prevention camera needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 30,000.