NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
274 reports111,000 miles · Jan 30, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rearview camera displayed a blank image, an upside-down image, or the message "Please Contact Dealer" was displayed. The contact stated that the dealer replaced the radio three times, but the failure persisted. The contact later received notificati…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rearview camera displayed a blank image, an upside-down image, or the message "Please Contact Dealer" was displayed. The contact stated that the dealer replaced the radio three times, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
NHTSA ODI #11714490
50,000 miles · Jan 21, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image unexpectedly turned off and on. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not y…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image unexpectedly turned off and on. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts were not yet available for the recall repair. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
NHTSA ODI #11712383
120,000 miles · Jan 16, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was distorted and appeared upside down. The vehicle was taken to a dealer, where it was diagnosed and it was determined that the rearview camera system had failed and needed t…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image was distorted and appeared upside down. The vehicle was taken to a dealer, where it was diagnosed and it was determined that the rearview camera system had failed and needed to be reprogrammed or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
NHTSA ODI #11711462
Mileage unknown · Jan 6, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black. The contact stated that on several occasions the vehicle was shifted back to drive and driven …
Read full complaint
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera screen was black. The contact stated that on several occasions the vehicle was shifted back to drive and driven several feet and then shifted back into reverse(R), and the screen operated normally; however, on other occasions, the screen remained black. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA ODI #11709060
Mileage unknown · Dec 16, 2025
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the camera image was distorted, blank, or the camera image was upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The message to “Contact the Dealer" was displayed. The local dealer was contacted,…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the camera image was distorted, blank, or the camera image was upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The message to “Contact the Dealer" was displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall. The failure mileage was unknown.
NHTSA ODI #11705301
140,000 miles · Dec 5, 2025
Electrical System
The contact owns a 2015 Ford Taurus. The contact stated that while driving at an undisclosed speed, the contact heard an abnormally loud sound. The contact stated that the sound came from the passenger's side of the vehicle. The contact stated that the sound sounded like a gunshot. In addition, the radio independently turned off…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact stated that while driving at an undisclosed speed, the contact heard an abnormally loud sound. The contact stated that the sound came from the passenger's side of the vehicle. The contact stated that the sound sounded like a gunshot. In addition, the radio independently turned off and on. No warning light was illuminated. The contact stated that the failure had occurred twice. The contact had AFIB and stated that the sound was loud enough and could have caused the contact to have a heart attack. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was scheduled for an upcoming diagnostic test in January 2026. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
NHTSA ODI #11703231
146,000 miles · Dec 3, 2025
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview system became inoperable. The contact stated that the rearview camera image flickered, and the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Preve…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact stated that while attempting to reverse, the rearview system became inoperable. The contact stated that the rearview camera image flickered, and the message “Camera not Available” was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts for the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
NHTSA ODI #11702806
Mileage unknown · Nov 17, 2025
Steering
As I was backing out of my garage and begin to turn, my steering wheel became very stiff and my Dash displayed electronic power steering fault service required causing me to almost end up in my neighbor's yard and barely able to make it back into my garage It All Happened instantly with no prior problems or Warnings I will take …
Read full complaint
As I was backing out of my garage and begin to turn, my steering wheel became very stiff and my Dash displayed electronic power steering fault service required causing me to almost end up in my neighbor's yard and barely able to make it back into my garage It All Happened instantly with no prior problems or Warnings I will take it to a Ford dealership for further Diagnostics
NHTSA ODI #11699915
Mileage unknown · Nov 17, 2025
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was fuzzy and inverted while reversing. The local dealer was not contacted. The vehi…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was fuzzy and inverted while reversing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA ODI #11699740
40,000 miles · Nov 14, 2025
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). In addition, the back ove…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). In addition, the back over prevention system occasionally failed to operate as needed. The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. An unknown message about the failure of the rearview camera was displayed on the screen. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.
NHTSA ODI #11699373
Official recalls
6Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Sep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Consequence & remedy
Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Jul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗