NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
274 reports90,000 miles · Jul 8, 2026
Back Over PreventionCrash
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed an upside-down and unclear image, causing the vehicle to bump i…
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The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed an upside-down and unclear image, causing the vehicle to bump into another vehicle on one occasion. No injuries or damages were reported. Several dealers were contacted about the failure and informed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
NHTSA ODI #11749152
Mileage unknown · Jul 7, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact received a notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera displayed a blank image. The vehicle was taken to the dealer, where it was…
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The contact owns a 2015 Ford Taurus. The contact received a notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera displayed a blank image. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera display had failed and needed to be replaced; however, the contact was informed that the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11748801
Mileage unknown · Jun 30, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed an upside-down and unclear image. The local dealer was not cont…
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The contact owns a 2015 Ford Taurus. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed an upside-down and unclear image. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
NHTSA ODI #11747501
150,000 miles · Jun 25, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had excee…
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The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a blank image. The vehicle was not repaired. The approximate failure mileage was 150,000.
NHTSA ODI #11746446
60,000 miles · Jun 24, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact stated while reversing at an undisclosed speed, the rear-view camera was intermittently inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); ho…
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The contact owns a 2015 Ford Taurus. The contact stated while reversing at an undisclosed speed, the rear-view camera was intermittently inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.
NHTSA ODI #11746228
Mileage unknown · Jun 23, 2026
Unknown Or Other
This is in regards to Recall 25SA9. Ford has had ample time to come up with a solution, and it has been almost nine months since the recall was announced. The backup camera on my 2015 Ford Police Interceptor Sedan gets very grainy at night when backing into my driveway, causing an extremely dangerous situation when backing into …
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This is in regards to Recall 25SA9. Ford has had ample time to come up with a solution, and it has been almost nine months since the recall was announced. The backup camera on my 2015 Ford Police Interceptor Sedan gets very grainy at night when backing into my driveway, causing an extremely dangerous situation when backing into my driveway, as it is very hard to see the image of the driveway with the grainy video from the backup camera.
NHTSA ODI #11746068
80,000 miles · Jun 23, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the rearview camera displayed a black image, with the message "Camera Not Available" display…
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The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the rearview camera displayed a black image, with the message "Camera Not Available" displayed. The contact stated that the failure was intermittent but had progressively worsened. The dealer was contacted and confirmed that parts were only available for Mustang vehicles. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
NHTSA ODI #11745957
Mileage unknown · Jun 2, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact stated while reversing, the rear view camera displayed an unfocused image. The contact stated that the rear view camera displayed an unclear and zoomed-out image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failu…
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The contact owns a 2015 Ford Taurus. The contact stated while reversing, the rear view camera displayed an unfocused image. The contact stated that the rear view camera displayed an unclear and zoomed-out image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The contact received a recall notification, NHTSA Campaign Number: 25v695000 (Back Over Prevention) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11741589
Mileage unknown · Jun 1, 2026
Electrical SystemFuel/propulsion SystemUnknown Or Other
The fuel gauge in my 2015 Taurus/Interceptor is showing inaccurate fuel levels; it will show there is less fuel in the tank than there actually is, causing me to think I am possibly going to run out of fuel. Example: I will fill the fuel tank when the gauge reads 3/4, which should be around 5 gallons of fuel used. The amount of …
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The fuel gauge in my 2015 Taurus/Interceptor is showing inaccurate fuel levels; it will show there is less fuel in the tank than there actually is, causing me to think I am possibly going to run out of fuel. Example: I will fill the fuel tank when the gauge reads 3/4, which should be around 5 gallons of fuel used. The amount of fuel being put in the tank is significantly less than what the fuel gauge shows.
NHTSA ODI #11741413
Mileage unknown · Jun 1, 2026
Back Over Prevention
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repa…
Read full complaint
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact stated that the rearview camera became blank intermittently.
NHTSA ODI #11741311
Official recalls
6Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Sep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Consequence & remedy
Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Jul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗