NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
274 reports60,916 miles · Feb 15, 2024
Fuel System, Gasoline
The contact owns a 2015 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact stated that after several attempts, the vehicle failed to start. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shut off. The contact stated that the fai…
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The contact owns a 2015 Ford Focus. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact stated that after several attempts, the vehicle failed to start. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shut off. The contact stated that the failure had occurred in 2020. The vehicle was taken to the dealer where it was diagnosed with a failed fuel pump and failed modulator. The vehicle was repaired. The failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with a failed fuel pump. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,916.
NHTSA ODI #11572059
Mileage unknown · Dec 28, 2023
Electrical SystemEngine
Was driving and the accelerator/has pedal stopped working. A wrench indicator came on. The engine stopped working. I pulled to the side of the road and the engine started shaking. I turned the engine off then restarted it. It functioned fine. This happened twice in 2 days. It's the electronic throttle body. Ford won't fix…
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Was driving and the accelerator/has pedal stopped working. A wrench indicator came on. The engine stopped working. I pulled to the side of the road and the engine started shaking. I turned the engine off then restarted it. It functioned fine. This happened twice in 2 days. It's the electronic throttle body. Ford won't fix the issue for free. It has 44k miles on it. An obvious manufacturer defect
NHTSA ODI #11562285
Mileage unknown · Nov 22, 2023
Engine
Water pump is defective, leaks, and provides no warning in system. Replacing is unbelievably expensive ($5,000 for a water pump, but inside engine so extensive labor) and Ford needs to perform a recall as it can create major motor damage rendering the vehicle inoperable. Had to replace ours this past summer and now our daughter'…
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Water pump is defective, leaks, and provides no warning in system. Replacing is unbelievably expensive ($5,000 for a water pump, but inside engine so extensive labor) and Ford needs to perform a recall as it can create major motor damage rendering the vehicle inoperable. Had to replace ours this past summer and now our daughter's 2013 Lincoln MKS has the same issue for same unbelievable expense and now we have to monitor our 2013 Ford Explorer for potential same issue. NO WARNING LIGHTS! TOO EXPENSIVE for consumers to repair! Please, do right thing and make FORD responsible. Under 150K miles on each vehicle!
NHTSA ODI #11556473
151,080 miles · Sep 9, 2023
Power Train
Car will lose ability to accelerate, violently shakes. You can pull over, shut the car off then start up again and it will work until later. Throws a code saying to see owners manual, the owners manual says to take to dealership for repairs.
NHTSA ODI #11543528
Mileage unknown · Aug 11, 2023
Electrical SystemSteering
Steering failed while moving slowly, reset procedure failed, will have to tow for repairs unsafe to drive, mileage 60,000, highly maintained
NHTSA ODI #11538032
Mileage unknown · Jul 18, 2023
Power Train
The location of the vehicle's transmission valve body assembly subjects it to excessively high heat which subsequently causes it to fail. The vehicle was purchased used with 35,115 miles and the valve body assembly failed at 58,344 miles. Since owned, the vehicle has been well maintained and always driven in a careful, safe an…
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The location of the vehicle's transmission valve body assembly subjects it to excessively high heat which subsequently causes it to fail. The vehicle was purchased used with 35,115 miles and the valve body assembly failed at 58,344 miles. Since owned, the vehicle has been well maintained and always driven in a careful, safe and cautious manner. The dealership refused to cover the repair under warranty.
NHTSA ODI #11532933
Mileage unknown · Jun 16, 2023
Air BagsCrash
Airbag deployed but did not inflate. Had 2 large holes in it
NHTSA ODI #11527389
Mileage unknown · May 19, 2023
Engine
My 2015 Ford Taurus goes into limp mode because of inadequate air flow across the Throttle Body Actuator. Scanner results show the Throttle Body Actuator as the problem issue. I have sprayed cleaner in the butterfly spring but the vehicle is still going into limp mode after driving it only a few miles after spraying the cleaner.…
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My 2015 Ford Taurus goes into limp mode because of inadequate air flow across the Throttle Body Actuator. Scanner results show the Throttle Body Actuator as the problem issue. I have sprayed cleaner in the butterfly spring but the vehicle is still going into limp mode after driving it only a few miles after spraying the cleaner. It could be the throttle body has issues or it could be one of the sensors. At any rate, having the vehicle go into limp mode while driving 80 MPH down the freeway is a very dangerous situation. It has put me in precarious positions and it is clear that the Throttle Body is the issue.
NHTSA ODI #11522938
147,000 miles · Apr 14, 2023
Steering
The contact owns a 2015 Ford Taurus. The contact stated while driving approximately 45 MPH, the steering wheel became very firm, with the vehicle independently jerking to the right. The contact had to use excessive force to return the vehicle to center lane. The contact pulled off the road and turned off and restarted the vehicl…
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The contact owns a 2015 Ford Taurus. The contact stated while driving approximately 45 MPH, the steering wheel became very firm, with the vehicle independently jerking to the right. The contact had to use excessive force to return the vehicle to center lane. The contact pulled off the road and turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact stated that the failure occurred two more times. The contact stated that an unknown warning light flashed on but did not illuminate a second time. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the electric power steering assist booster needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.
NHTSA ODI #11517130
Mileage unknown · Mar 5, 2023
Power Train
1. FAILURE ITEM: TRANSMISSION. REVERSE GEAR FAIL. AVAILABLE FOR INSPECTION. 2. UNABLE TO REVERSE VEHICLE IN AN EMERGENCY SITUAION. 3. NO 4. NO 5. NO IT APPEARS FROM WHAT I'VE FOUND ON THE INTERNET, FORD IS AWARE OF THE PROBLEM THAT CAUSES THE MALFUNCTION IN QUESTION. BASED ON WHAT I'VE READ IT APPEARS TO BE A MANUFACTURING DEF…
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1. FAILURE ITEM: TRANSMISSION. REVERSE GEAR FAIL. AVAILABLE FOR INSPECTION. 2. UNABLE TO REVERSE VEHICLE IN AN EMERGENCY SITUAION. 3. NO 4. NO 5. NO IT APPEARS FROM WHAT I'VE FOUND ON THE INTERNET, FORD IS AWARE OF THE PROBLEM THAT CAUSES THE MALFUNCTION IN QUESTION. BASED ON WHAT I'VE READ IT APPEARS TO BE A MANUFACTURING DEFECT, AND THE BURDEN OF REPAIR IS PUT ON THE CONSUMER.
NHTSA ODI #11510264
Official recalls
6Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Sep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Consequence & remedy
Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Jul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗