NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
41 reportsClear category filter72,000 miles · Mar 16, 2019
Unknown Or Other
THE IN CAR TOUCH SCREEN HAS STOPPED WORKING, COMPLETELY BLACK SCREEN. FORD HAD AN UNLIMITED MILEAGE RECALL FOR THIS EXACT ISSUE UP UNTIL 2014 HOWEVER I OWN A 2015 WHICH THEY STATE IS NOT COVERED BY THE RECALL. FORD ADVISED THAT IF I FEEL IT SHOULD BE INCLUDED I SHOULD CONTACT YOU AND REPORT MY ISSUE. THE CAR IS LESS THAN 4 YEAR…
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THE IN CAR TOUCH SCREEN HAS STOPPED WORKING, COMPLETELY BLACK SCREEN. FORD HAD AN UNLIMITED MILEAGE RECALL FOR THIS EXACT ISSUE UP UNTIL 2014 HOWEVER I OWN A 2015 WHICH THEY STATE IS NOT COVERED BY THE RECALL. FORD ADVISED THAT IF I FEEL IT SHOULD BE INCLUDED I SHOULD CONTACT YOU AND REPORT MY ISSUE. THE CAR IS LESS THAN 4 YEARS OLD, THE IN CAR TOUCH SCREEN WHICH CONTROLS MOST FUNCTIONS OF THE CAR SHOULD WORK BEYOND 4 YEARS. THIS SCREEN CONTROLS CLIMATE CONTROL, RADIO FUNCTIONS, GPS, BLUETOOTH HANDS FREE FEATURES, ETC.
NHTSA ODI #11187269
80,000 miles · Feb 18, 2019
Unknown Or Other
I HAVE TROUBLE GETTING MY CAR TO START AND WHEN IT DOES START ONCE I'M DRIVING IT IT WILL STALL WHILE IM ON THE ROAD DRIVING, THIS HAS HAPPENED TO ME SEVERAL TIMES NOW IN THE PAST WEEK
NHTSA ODI #11180810
5 miles · Jan 8, 2019
Electronic Stability Control (esc)SteeringUnknown Or Other
IN THE LAST MONTH AND A HALF MY CAR DIED 3 TIMES AS I WAS DRIVING. ALL THREE TIMES I WAS SLOWING DOWN TO TURN AND A WARNING SIGN CAME ON SAYING THE TRANSMISSION ISN'T IN PARK. AFTER THAT THE CAR COMPLETELY DIED ON ME. THE LIGHTS ,STEERING,BRAKES IT JUST COMPLETELY DEAD. I WAS SO AFRAID THE CARS BEHIND ME WOULD HIT MY CAR.IT IS I…
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IN THE LAST MONTH AND A HALF MY CAR DIED 3 TIMES AS I WAS DRIVING. ALL THREE TIMES I WAS SLOWING DOWN TO TURN AND A WARNING SIGN CAME ON SAYING THE TRANSMISSION ISN'T IN PARK. AFTER THAT THE CAR COMPLETELY DIED ON ME. THE LIGHTS ,STEERING,BRAKES IT JUST COMPLETELY DEAD. I WAS SO AFRAID THE CARS BEHIND ME WOULD HIT MY CAR.IT IS IN THE GARAGE NOW FOR THE THIRD TIME. THE FIRST TIME AFTER 4 DAYS THEY SENT THE CAR HOME AND SAID NO CODES CAME UP AND THEY COULDN'T FIND ANYTHING WRONG.A MONTH LATER IT HAPPENED AGAIN AND THEY REPLACED THE THROTTLE BODY AND GASKET HOPING IT WAS FIXED.JANUARY 4 2019 ,A FRIDAY NIGHT IT HAPPENED AGAIN AND THE CARS BEHAVE IND ME ALMOST HIT ME IN THE BACK. THE CAR STARTS UP WRIGHT AWAY AFTER THIS HAPPENS. I AM SO AFRAID TO DRIVE THIS CAR. THE FIRST TIME I COASTED OFF THE BUSY STREET BECAUSE I HAD NO LIGHTS , STEERING OR BRAKES. CAN YOU IMAGINE NO LIGHTS AND IF I WOULDN'T OF COASTED OFF INTO A DRIVEWAY I WOULD HAVE BEEN HIT. THE GARAGE KEEPS SAYING THAT MY CAR DOESN'T HAVE A RECALL, BUT THERE SHOULD BE ONE ON THIS CAR.MY HUSBAND WENT WITH ME TO THE GARAGE TODAY AND HE TOLD THEM THAT HE DOESN'T WANT THIS CAR BACK UNTIL THEY CAN GUARANTEE IT WILL BE FIXED SO I AM NOT IN A TERRIBLE ACCIDENT!!
NHTSA ODI #11165048
122,587 miles · Nov 14, 2017
Electrical SystemFuel/propulsion SystemUnknown Or Other
TAKATA RECALL MY 2015 FORD TAURUS KEEP GIVING ME THE SAME PROBLEMS AFTER I WENT TO A FORD DEALER AND PURCHASED THE FUEL PUMP MODULE AND REPLACE IT 3 WEEKS LATER THE CAR STALL WITH ME WHILE I WAS DRIVING ON THE THRUWAY. IN THIS MATTER I TRULY THINK THAT ITS UNSAFE TO DRIVE A VEHICLE WITH THAT TYPE OF PROBLEM, AND IT HAPPEN NOT …
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TAKATA RECALL MY 2015 FORD TAURUS KEEP GIVING ME THE SAME PROBLEMS AFTER I WENT TO A FORD DEALER AND PURCHASED THE FUEL PUMP MODULE AND REPLACE IT 3 WEEKS LATER THE CAR STALL WITH ME WHILE I WAS DRIVING ON THE THRUWAY. IN THIS MATTER I TRULY THINK THAT ITS UNSAFE TO DRIVE A VEHICLE WITH THAT TYPE OF PROBLEM, AND IT HAPPEN NOT JUST ONCE BUT THREE TIMES THE VEHICLE IS ONLY 2 YEARS OLD
NHTSA ODI #11045929
Mileage unknown · Jul 10, 2017
Electrical SystemStructureUnknown Or Other
ON THE DASH THE ELECTRONIC GAUGE FOR MILAGE STOPPED WORKING,ON THE BODY THE ALARM GOES OFF WHEN THE PASSENGER SIDE DOORS ARE CLOSED,THE REAR DOORS GET FULL OF WATER AND NOW THEY ARE RUSTING BOTH LEFT AND RIGHT.
NHTSA ODI #11003933
52,000 miles · Jun 17, 2017
Unknown Or Other
DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH, THE DOOR OPEN ON ME WHILE DRIVING! THE DASH DIDN'T EVEN INDICATE THE DOOR WAS OPEN, I THEN PULLED THE HANDLE TO OPEN THE DOOR TO RECLOSE IT AND IT POPPED OPEN AGAIN.
NHTSA ODI #10995690
34,295 miles · Oct 16, 2016
Unknown Or OtherInjury
THE TRUNK LID FELL AND SPLIT MY HEAD OPEN WHILE LOADING LUGGAGE. I BLED LIKE A STUCK PIG AND THEY USE GLUE TO PATCH THE GASH IN MY SCALP. THE BLOW TO MY HEAD MADE MY VISION GO BLACK. KISER MEDICAL TOOK X-RAYS BUT FOUND NO FRACTURE OF THE SKULL. THE TRUNK LID FRICTION CYLINDERS FAILED TO HOLD THE LID UP AND THEY ARE ONLY 2 YEA…
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THE TRUNK LID FELL AND SPLIT MY HEAD OPEN WHILE LOADING LUGGAGE. I BLED LIKE A STUCK PIG AND THEY USE GLUE TO PATCH THE GASH IN MY SCALP. THE BLOW TO MY HEAD MADE MY VISION GO BLACK. KISER MEDICAL TOOK X-RAYS BUT FOUND NO FRACTURE OF THE SKULL. THE TRUNK LID FRICTION CYLINDERS FAILED TO HOLD THE LID UP AND THEY ARE ONLY 2 YEARS OLD. EVENT HAPPENED 14OCT16. IF THE CAR IS ON A FLAT SURFACE IT WILL APPEAR TO WORK BUT THE SLIGHTEST JARRING OF THE CAR OR A BIT OF WIND AND DOWN IT COMES LIKE A MEAT CLEAVER. SORRY IF THIS DOCUMENTATION IS INCOHERENT BUT THE DOCTOR SAID I MOST LIKELY HAD A CONCUSSION FROM THE HIT. I DON'T HAVE A WAY TO FILE ANY MORE INFORMATION AT THIS TIME SINCE I AM STILL ON THE ROAD.
NHTSA ODI #10916322
50 miles · Aug 5, 2016
Unknown Or Other
SCHEDULED CHARGING NOT WORKING. THE CAR CAN BE SCHEDULED TO START CHARGING AT ANY GIVEN TIME. THE TIMER SCHEDULER WAS SETUP BUT THE CAR STARTS CHARGING IMMEDIATELY AFTER IT IS PLUGGED IN. THE CAR WAS LEFT AT THE DEALER FOR 2 DAYS AT TWO DIFFERENT TIMES. DEALER WAS ABLE TO REPLICATE THE PROBLEM BUT UNABLE TO FIX THE PROBLEM. THE …
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SCHEDULED CHARGING NOT WORKING. THE CAR CAN BE SCHEDULED TO START CHARGING AT ANY GIVEN TIME. THE TIMER SCHEDULER WAS SETUP BUT THE CAR STARTS CHARGING IMMEDIATELY AFTER IT IS PLUGGED IN. THE CAR WAS LEFT AT THE DEALER FOR 2 DAYS AT TWO DIFFERENT TIMES. DEALER WAS ABLE TO REPLICATE THE PROBLEM BUT UNABLE TO FIX THE PROBLEM. THE DEALER NEEDS THE CAR TO BE LEFT AT THE DEALERSHIP FOR ONE WEEK WHICH LEAVES ME WITH OUT A REPLACEMENT CAR.
NHTSA ODI #10893553
6,783 miles · Mar 1, 2016
Unknown Or Other
MY BACK WINDSHIELD ON MY FORD TAURUS EXPLODED, THERE WAS NO TRAFFIC AND NO ROCK OR OTHER DEBRIS HIT IT. IT JUST EXPLODED, AND HAVING A HARD TIME WITH FORD TO EXPLAIN AND OR FIX IT. PLEASE HELP. WHEN THIS HAPPENED I WAS DRIVING STRAIGHT AHEAD AT 30 MPH.
NHTSA ODI #10839291
1,502 miles · Jun 14, 2015
Electrical SystemEngineUnknown Or Other
AVIS RENTAL CAR IN LAS VEGAS, NV: PRESSING THE ENGINE START/STOP PUSHBUTTON SWITCH CAUSED THE WHOLE SWITCH ASSEMBLY TO FALL BACKWARDS DOWN BEHIND THE DASH PANEL, RENDERING THE TAURUS INOPERABLE. ALTHOUGH THIS INCIDENT OCCURRED IN A PARKING LOT, PRESSING THE ENGINE START/STOP PUSHBUTTON SWITCH AND HAVING IT FALL DOWN INTO THE D…
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AVIS RENTAL CAR IN LAS VEGAS, NV: PRESSING THE ENGINE START/STOP PUSHBUTTON SWITCH CAUSED THE WHOLE SWITCH ASSEMBLY TO FALL BACKWARDS DOWN BEHIND THE DASH PANEL, RENDERING THE TAURUS INOPERABLE. ALTHOUGH THIS INCIDENT OCCURRED IN A PARKING LOT, PRESSING THE ENGINE START/STOP PUSHBUTTON SWITCH AND HAVING IT FALL DOWN INTO THE DASHBOARD AREA CREATES A POTENTIAL SERIOUS SAFETY ISSUE. (THIS FREQUENTLY USED SWITCH SHOULD NOT BE MOUNTED FROM BEHIND THE PANEL WITH THE SMALL TANGS/GROOVES CURRENTLY USED.) I WAS UNABLE TO OBTAIN THE RENTAL CAR VIN BUT HAVE .JPG PHOTOS OF THE AFFECTED VEHICLE.
NHTSA ODI #10725189
Official recalls
6Oct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Nov 10, 2020
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Consequence & remedy
Consequence: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Sep 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Consequence & remedy
Consequence: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.
Jul 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗