2015 Ford Taurus

WHILE DRIVING MY VEHICLE HOME FROM WORK THE ENGINE BEGAN SHUDDERING, SURGING, AND FINALLY DIED LEAVING ME STRANDED ON THE SIDE OF THE ROAD CAUSING POTENTIAL HAZARD FOR MYSELF AS WELL AS OTHER DRIVERS. I TOWED THE VEHICLE TO MY MECHANIC WHO TOLD ME IT COULD BE EITHER THE HIGH PRESSURE FUEL PUMP OR THE FUEL PUMP CONTROL MODULE. THE VEHICLE ONLY HAS 61,000 MILES ON IT MAKING IT JUST OUTSIDE THE MANUFACTURER'S 60,000 MILE WARRANTY. FORD REFUSED TO EXTEND ANY KIND OF WARRANTY WHEN THE MECHANIC CALLED. WHEN I CHECKED THE ISSUE ONLINE I LEARNED OF A 2016 FORD RECALL REGARDING THE FUEL PUMP CONTROL MODULE FOR 2013-2015 FORD VEHICLES WHICH APPARENTLY DOES NOT COVER MY CAR. BOTH THE MECHANIC AND I ARE BAFFLED THAT A FUEL PUMP COULD SUDDENLY FAIL WITH ONLY 61,000 MILES ON THE VEHICLE AND HE WAS VERY SURPRISED THAT FORD WOULD NOT DO ANYTHING TO EVEN ASSIST WITH THE COST OF THE REPAIR. AS FAR AS THE FUEL PUMP CONTROL MODULE, I AM STILL IN THE PROCESS OF TALKING WITH FORD ABOUT IT.

WHILE DRIVING THE CAR. IT WAS NOTICED THAT THE VEHICLE WAS PUTTING OUT COOL AIR ONLY WHEN THE HEAT WAS ENGAGED. IT WOULD EVENTUALLY WARM A BIT BUT WOULD RETURN TO BLOWING COOL AIR ONLY. WHEN THE VEHICLE WAS TAKEN TO A MECHANIC, IT WAS EXPLAINED THAT THE PROBLEM WAS THE WATER PUMP. WE WERE TOLD THAT THE DESIGN OF THE VEHICLE REQUIRES THE ENGINE TO BE REMOVED TO GET TO THE PUMP AND THE COST OF THE REPAIR WOULD BE IN EXCESS OF $2000. THE VEHICLE CANNOT BE DRIVEN IN ORDER TO PREVENT FURTHER DAMAGE

TL* THE CONTACT OWNED A 2015 FORD TAURUS. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BATTERY WAS CRACKED, WHICH CAUSED WIRES TO CORRODE IN THE ENGINE. THE VEHICLE WAS TOWED TO FAIRWAY FORD INC (444 US-117, BURGAW, NC 28425, (800) 291-7714) AND WAS REPAIRED. THE CONTACT MENTIONED THAT THE SAME FAILURE OCCURRED ON ANOTHER VEHICLE OF THE SAME YEAR, MAKE, AND MODE THAT HE PREVIOUSLY OWNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN.

2015 FORD TAURUS UNDER 93,000 WATER PUMP FAILURE. NO WARNINGS WHILE DRIVING ON THE HIGHWAY. STARTED TO OVER HEAT AND COOLANT WAS PORING OUT UNDERNEATH. HAD IT TOWED TO A FORD DEALERSHIP AND WAS TOLD THE WATER PUMP NEEDS REPLACED. OVER $2000 DOLLARS FOR THIS FIX. THE WATER PUMP SHOULD LAST UNTIL 150,000. FORD KNEW IT WAS AN ISSUE AND NEEDS TO STEP UP AND FIX IT. CURRENTLY STILL IN GARAGE TRYING TO FIGURE OUT WHAT I'M GOING TO DO.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING 5 MPH AND MAKING A TURN, THE VEHICLE STALLED AND THE OIL CHANGE MESSAGE WAS DISPLAYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND THE TOW TRUCK DRIVER STATED THAT THE FUEL PUMP WAS INOPERABLE. THE CONTACT CALLED ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. WHILE DRIVING BELOW 50 MPH, THE VEHICLE STALLED ON THE HIGHWAY WITHOUT WARNING. THE CONTACT HAD TO COAST AND STEER THE VEHICLE TO THE SIDE OF THE ROAD BEFORE THE APPROACHING TRAFFIC CAUGHT UP. THE CONTACT NOTICED THAT "WARNING TOOL" APPEARED ON THE INSTRUMENT PANEL WITH AN ORANGE WRENCH ICON. THE VEHICLE WAS TAKEN TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVE, WINCHESTER, VA 22601, (540) 667-4434) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. A MECHANIC DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED BUT IT WAS UNKNOWN WHICH PARTS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO KRAPOHL FORD & LINCOLN (1415 E PICKARD RD, MT PLEASANT, MI 48858, 1-800-772-5974) WHERE IT WAS DIAGNOSED THAT THE ENGINE FUEL MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TL* THE CONTACT LEASES A 2015 FORD TAURUS. WITHIN LESS THAN A MONTH AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) BY SHAMALEY FORD (11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600), IT STALLED WITHOUT WARNING. THE SAME DEALER AND THE MANUFACTURER WERE NOTIFIED AND PLANNED TO CONDUCT MORE DIAGNOSTIC TESTING. A CASE NUMBER WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,823.