NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
583 reports62,000 miles · Jul 27, 2016
Steering
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #10889105
28,993 miles · Jul 24, 2016
Power Train
THE WRENCH CAME ON THE SCREEN AND MY CAR STOPPED IN THE MIDDLE OF THE ROAD IN 104 DEGREE WEATHER WITH KIDS. *TT *CN
NHTSA ODI #10888046
70,000 miles · Jul 18, 2016
Steering
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP. THE POWER STEERING ABILITY WAS LOST AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND, AFTER ONE MINUTE, STARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STE…
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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP. THE POWER STEERING ABILITY WAS LOST AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND, AFTER ONE MINUTE, STARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE ALSO OCCURRED FIVE OTHER TIMES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10885449
85,000 miles · Jul 3, 2016
Electrical System
POSITIVE BATTERY TERMINAL CONNECTION CORRODES AT AN INCREDIBLY HIGH RATE. CONNECTIONS ARE POORLY ENGINEERED AND BREAK AWAY CAUSING LOSS OF POWER. BECAUSE OF POOR CONNECTION THE ALTERNATOR WILL NOT SUFFICIENTLY CHARGE BATTER. THIS COULD LEAD TO LOSS OF POWER STEERING AND BRAKES WHILE DRIVING. IF YOU SEARCH ONLINE THERE ARE NUMERO…
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POSITIVE BATTERY TERMINAL CONNECTION CORRODES AT AN INCREDIBLY HIGH RATE. CONNECTIONS ARE POORLY ENGINEERED AND BREAK AWAY CAUSING LOSS OF POWER. BECAUSE OF POOR CONNECTION THE ALTERNATOR WILL NOT SUFFICIENTLY CHARGE BATTER. THIS COULD LEAD TO LOSS OF POWER STEERING AND BRAKES WHILE DRIVING. IF YOU SEARCH ONLINE THERE ARE NUMEROUS COMPLAINTS.
NHTSA ODI #10882325
79,000 miles · Jul 2, 2016
Fuel/propulsion System
THE ELECTRONIC THROTTLE BODY READS THAT THE ACTUATOR IS STUCK OPEN. THIS CAUSES MY CAR TO STALL IN UNPREDICTABLE AND UNSAFE SCENARIOS. MY CAR WILL STILL MOVE WHEN THIS HAPPENS BUT ONLY AT REALLY LOW SPEEDS. ONE TIME THE CAR SLOWED DOWN AND WOULD NOT LET ME GO ABOVE TWENTY MILES PER HOUR AND I WAS ON THE EXPRESSWAY WITH A SPEED L…
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THE ELECTRONIC THROTTLE BODY READS THAT THE ACTUATOR IS STUCK OPEN. THIS CAUSES MY CAR TO STALL IN UNPREDICTABLE AND UNSAFE SCENARIOS. MY CAR WILL STILL MOVE WHEN THIS HAPPENS BUT ONLY AT REALLY LOW SPEEDS. ONE TIME THE CAR SLOWED DOWN AND WOULD NOT LET ME GO ABOVE TWENTY MILES PER HOUR AND I WAS ON THE EXPRESSWAY WITH A SPEED LIMIT OF 65 MILES PER HOUR. IT DOES IT OUT OF NOWHERE AND IS PUTTING ME IN THE POSITION TO GET REAR-ENDED. I HAVE TO NOW PAY 300 TO BUY A NEW PIECE TO RESOLVE THIS PROBLEM WHEN IN FACT THIS VEHICLE SHOULD HAVE BEEN RECALLED LIKE THE FORD ESCAPE AND THE FORD FUSION BECAUSE IT IS THE EXACT SAME ISSUE. THIS ISSUE HAS MY LIFE AND MY CHILDREN'S LIVES ON THE LINE EVERY TIME WE GET IN THIS CAR. THIS ISSUE HAPPENS ANYWHERE. IT HAPPENS FREQUENTLY ON CITY STREETS WHERE I WOULD BE GOING 30 MILES PER HOUR AND IT REDUCES MY SPEED TO LIKE TEN MILES PER HOUR AND WONT LET ME ACCELERATE. I HAVE TO SHUT THE ENGINE OFF AND RESTART THE CAR. I HAVE HAD TO PULL OVER INTO PARKING LANES AND GAS STATIONS IN ORDER TO GET OUT OF TRAFFIC FLOW TO SAFELY SHUT MY ENGINE OFF AND RESTART THE CAR. IT HAS DONE THIS TWICE ON THE EXPRESSWAY WHERE IT REDUCED MY SPEED FROM 65 TO 40 MPH AND CONTINUED TO DECREASE IN SPEED. ONE OF THOSE TIMES I WAS NOT BY A SHOULDER AT ALL AND THERE WAS VERY HEAVY TRAFFIC FLOW. I FINALLY WAS ABLE TO PULL INTO THE YELLOW LINES WHERE CARS ARE NOT SUPPOSED TO BE THAT ARE BETWEEN THE LANES WHERE YOU MERGE FROM ONE EXPRESSWAY TO ANOTHER. AND THAT TIME I WAS A SITTING DUCK BETWEEN LANES OF TRAFFIC WITH MY EMERGENCIES ON BECAUSE I WASNT ABLE TO SHUT THE CAR OFF RIGHT AWAY DUE TO MY LANE PLACEMENT ON THE EXPRESSWAY. SO THE CAR WAS SHAKING.
NHTSA ODI #10882314
84,000 miles · Jun 23, 2016
Steering
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. THE ELECTRONIC POWER ASSIST, POWER STEERING, AND SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
NHTSA ODI #10876273
44,800 miles · Jun 21, 2016
Fuel/propulsion System
MY FIRST EXPERIENCE WITH THIS PROBLEM WAS DRIVING 40 MPH ON A LOCAL STREET, VERY BUSY, LOTS OF TRAFFIC. THE ENGINE SPUTTERED MADE A WEIRD NOSE, LOST POWER TOTALLY, I WAS BARELY ABLE TO GET INTO A PARKING LOT OUT OF THE WAY. VERY SCARY, SINCE I HAD NO IDEA WHAT WAS HAPPENING. THE WRENCH INDICATOR LIGHT CAME ONE. I HAD THE CAR…
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MY FIRST EXPERIENCE WITH THIS PROBLEM WAS DRIVING 40 MPH ON A LOCAL STREET, VERY BUSY, LOTS OF TRAFFIC. THE ENGINE SPUTTERED MADE A WEIRD NOSE, LOST POWER TOTALLY, I WAS BARELY ABLE TO GET INTO A PARKING LOT OUT OF THE WAY. VERY SCARY, SINCE I HAD NO IDEA WHAT WAS HAPPENING. THE WRENCH INDICATOR LIGHT CAME ONE. I HAD THE CAR TOWED TO THE LOCAL DEALERSHIP. THE LOCAL FORD DEALERSHIP "UPDATED" THE SOFTWARE BEFORE CHECKING FOR THE DEFAULT CODE THAT WOULD SHOW. THEY SAID THERE WAS NOTHING WRONG AND SENT ME ON MY WAY. THEN IT HAPPENED SEVERAL TIMES AGAIN BOTH ON A MAJOR THOROUGHFARE AND ON THE HIGHWAY. ANOTHER INSTANCE WAS WHILE DRIVING AT 70 MPH ON THE FREEWAY IN TRAFFIC THE ENGINE STALLS LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCES SPEED ON A MAJOR FREEWAY I ATTEMPT TO GET OVER TO THE SHOULDER OUT OF HARMS WAY. FORD CALLS THIS NON LIFE THREATENING BECAUSE THE CAR IS STILL CONTROLLABLE TO GET OUT OF HARM'S WAY. WHAT IS WRONG WITH THEM, REALLY. VERY DANGEROUS. CAR IS AT THE DEALERSHIP NOW AND SAID IT WOULD BE AT LEAST 3 WEEKS TO GET THE PART. WHICH HAS LEFT ME STRANDED WITHOUT A DEPENDABLE VEHICLE TO DRIVE TO WORK. FORD NEEDS TO GET IT TOGETHER.
NHTSA ODI #10875567
Mileage unknown · May 25, 2016
Visibility/wiper
DRIVER SIDE DOOR MIRROR APPEARS TO BE FADING IN COLOR, POSSIBLY LOSING POLARIZATION, SEEMS LIKE THAT PART OF THE MIRROR IS DEFECTIVE, IT GETS EXTREMELY HOT, TURNING BROWN AND CAN BE A DRIVING HAZARD IF THE ISSUE IS NOT CORRECTED.
NHTSA ODI #10870849
57,000 miles · May 18, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE OFF TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FUEL CELL MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAIL…
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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE OFF TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FUEL CELL MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 57,000.
NHTSA ODI #10865572
90,000 miles · May 18, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER THE VEHICLE WAS STARTED, THE CHECK FUEL INLET WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE FUEL DELIVERY MODULE WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA…
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TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER THE VEHICLE WAS STARTED, THE CHECK FUEL INLET WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE FUEL DELIVERY MODULE WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V812000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10865564
Official recalls
9Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗