2013 Ford Taurus

I I PURCHASED THIS 2013 FORD TAURUS SHO AWD TWIN TURBO ABOUT 3 YRS AGO USED FROM THE FIRST OWNER SO I'M THE SECOND OWNER. THE CAR WAS IN PERFECT CONDITION. NO ACCIDENTS SUPER CLEAN TOTALLY LOADED EXCEPT NO NAV AND SCREEN CONTROLS FOR ALL THE OTHER CELL PHONE APPS AND I EVEN WENT FOR UPGRADE FROM SYNC 2 MY TOUCH W/NO NAV TO THE NEWEST SYNC 3 3.5 FROM A 2018 VEHICLE CHANGED EVERYTHING IT WORKS GREAT. I CAN TELL THE CAR WAS TAKEN CARE OF BY HIM HE PUT VERY NICE TSW WHEELS AND VERY EXPENSIVE CONTINENTAL CONTITRACK TIRES THAT ARE ABUT 300.00 A PIECE WEATHERTECH RAIN GUARDS MATS FRONT AND REAR AS WELL AS THE TRUNK.IT WAS SUCH A BEATIFUL CAR. I BOUGHT IT IN THE SUMMER,WHEN WINTER CAME ALL THE PROBLEMS STARTED FRONT SUSPENSION CREAKING STRUTS NO MORE BACK UP CAMERA WORKING BUT FUZZY AND UPSIDE DOWN.AND TO REPLACE IT 300.00 NOW AND THIS IS THE KICK IN THE ASS MY WIFE WAS DRIVING WITH MY 2 NEWBORN TWIN GRAND DAUGHTERS MY 6 YR OLD NIECE AS WELL AS MY 88 YR OLD MOTHER JUST EXITING OFF A JUG HANDLE THATS HOW YOU MAKE A LEFT TURN IN THE STATE OF NJ,AND IT'S A CIRCLE WELL SHE STRAIGHT INTO THE DIVIDER BLOWING OUT BOTH FRONT TIRES AND CRACKING THE LEFT FRONT RIM AND BENDING THE RIGHT ONE. LOWER FRONT BUMPER VALANCE AS WELL AS DAMAGE TO THE UNDER CARRIAGE .I THANK GOD THAT MY FAMILY WASN'T KILLED.I'M FURIOUS AND I MAY BE TAKING LEGAL ACTION HOLDING FORD PERSONALLY LIABLE THE RECALL WITH THE STEERING NEEDS T BE TAKEN CARE OF BY FORD ALWAYS ON ITS NOT DRIVABLE AND UNSAFE

POWER STEERING ASSIST FAULT CAME ON I WAS FORTUNATE THAT IT HAPPENED WHEN I WAS STATIONARY IN A DRIVEWAY AND NOT VERY FAR FROM HOME. STEERING IS LOCKED AND IT'S INCREDIBLY DIFFICULT TO TURN EITHER LEFT OR RIGHT. I CALLED FORDS RECALL # AND I WAS TOLD MY CAR DOEST FALL UNDER RECALL COVERAGE BECAUSE THE MONTH IT WAS ASSEMBLED WAS WHEN THEY SWAPPED TO USING ANOTHER STEERING RACK DESPITE MY VEHICLE HAVING THE EXACT SAME PROBLEM SPECIFIED UNDER RECALL 15S18. I'M UNSURE WHY THEY WOULD SWAP STEERING RACKS MIDWAY THROUGH THE '13 MODEL YEAR UNLESS THEY KNEW THEY INSTALLED FAULTY EQUIPMENT.

I WAS DRIVING AND HAD TO MAKE A U-TURN, AS A MAKE MY LEFT U TURN A GET A BEEPING NOISE FROM THE DASH SAYING THAT 'POWER STEERING FAILURE' AND NOW THE CAR IS REALLY HARD TO TURN. I KNOW THAT FORD HAS RECALLS ON 2013-2015 VEHICLES WITH THIS SAME SYSTEM HOWEVER THEY EXCLUDED THE TAURUS AND MANY OTHER VEHICLES THAT ARE PRONE TO FAILURE.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THE STEERING WHEEL CEASED AS THE TRACTION ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT'S WIFE STEERED THE VEHICLE TO A PARKING LOT WHERE SHE TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE WAS NOT DRIVABLE AND REMAINED PARKED IN A PARKING LOT. NO DEALER WAS CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

WHILE DRIVING ON HWY.10 W. AT APPROX 70 MPH, THE WHEEL BECAME STIFF, MY SERVICE POWER STEERING LIGHT FLASHED, THE WHEEL LOCKED, CAUSING ME TO VEER INTO THE TRAFFIC OF AN 18 WHEELER. UNABLE TO CONTROL THE VEHICLE, I RAN OFF OF THE EMBANKMENT OF THE NEAREST EXIT. I TRIED TO ADD POWER STEERING FLUID BUT THERE WAS NO RESERVOIR. I GOOGLED A LOCAL REPAIR SHOP WHO ADVISED ME TO TAKE IT TO A FORD DEALERSHIP. STRANDED WITH NO STEERING, THIS CREATED AN ENORMOUS AMOUNT OF STRESS, I AM A CANCER SURVIVOR, MY LIFE FLASHED BEFORE ME. I WAS 8 MILES FROM A FORD DEALERSHIP, I TOOK A BACK ROAD AND CREEP AT 10 MILES AN HOUR WITH NO STEERING. $139 FOR DIAGNOSTIC AND $2500 FOR REPAIR; I DECLINED THE REPAIR AS I HAVE BEEN IN CANCER TREATMENT FOR THE PAST YEAR AND NOW COVID19. THROUGH THE GRACE OF GOD, STEERING RESUMED; I CONTINUE TOWARDS MY DESTINATION, LOS ANGELES, CA, SUDDENLY THE STEERING WENT OUT AGAIN ARRIVING IN REDLANDS, CA, AGAIN SWERVING RECKLESSLY PUSHING ME INTO TRAFFIC ON BOTH SIDES OF MY VEHICLE, VEERING ME OFF OF THE ROAD ONTO AN EXIT WHERE I WAS NEARLY REAR-ENDED AND SIDESWIPED BY VEHICLES EXITING HWY 10 W. FORD IN THE REDLANDS ASKED FOR $2,500 ONLY NOW I WAS PROVIDED WITH INFORMATION CONCERNING A RECALL ON THE POWER STEERING ON THE YEAR, MAKE AND MODEL OF MY CAR. I WAS TOLD THAT MY VIN WAS NOT COVERED. I WAS INSTRUCTED TO TAKE IT TO THE FORD DEALER IN THE CITY OF SAN BERNARDINO. THEY RESET THE COMPUTER THE POWER STEERING BEGAN TO WORK AGAIN, THEY DID NOT KNOW FOR HOW LONG. I IMMEDIATELY CANCELED MY TRIP TO LOS ANGELES TO GET MYSELF AND THE VEHICLE BACK TO SAFETY. I MADE IT TO THE ARIZONA BORDER, THE STEERING WENT OUT AGAIN; I WAS THROWN TO THE RIGHT SIDE OF THE ROAD NEARLY CRASHING INTO SEVERAL CARS. I CALLED AAA, TOWED CAR TO GLENDALE, AZ, SANDERSON FORD, 90 MILES OUT. I NEARLY LOST MY LIFE DUE TO THE FAULTY POWER STEERING UNIT. POWER RESUMED BUT WAS VERY STIFF.

POWER STEERING STOPPED WHILE MY HUSBAND WAS DRIVING HIS VEHICLE FROM A PARKING LOT ONTO A BUSY ROAD. THE BLINKERS ALSO DO NOT STAY ON AND HAVE TO BE HELD DOWN WHILE TRYING TO TURN A STEERING WHEEL WITH NO POWER. THIS IS OBVIOUSLY VERY DANGEROUS! THE ERROR CODES THAT CAME UP ARE U3000-49, U3000-96, U3000-72, U042081, U046B-86. THERE IS A RECALL ON 2013 FORD TAURUS BUT FOR SOME REASON OUR VIN IS NOT LISTED IN THE RECALLS, HOWEVER WE ARE HAVING THE SAME ISSUE AS DISCRIBED IN THIS RECALL. FORD IS REFUSING TO HELP US GET THIS RESOLVED AND TELLING US THAT WE MUST PAY FOR THE COST OF SOMETHING THAT HAS ALREADY BEEN REPORTED ON 2013 VEHICLES. RECALL CODE 15S18. IT APPEARS FORD IS NOT TAKING RESPONSIBILITY FOR THEIR POOR PRODUCT AND SELLING A VEHICLE THAT IS QUITE FRANKLY LETHAL AND NOW UNDRIVABLE.

IN THE END OF JUNE WHILE DRIVING THE ABOVE CAR, THE LEFT REAR TOE LINK/LATERAL ARM BROKE WHILE CROSSING A BRIDGE ON A COUNTY ROAD APROX 45 MPH CAUSING A VIOLENT FISH TAIL, LOSS OF CONTROL. INSPECTION OF THE BROKEN TOE LINK/ARM SHOWS AN OLD CRACK. THIS PART WAS REPLACED. ONE MONTH LATER ON JULY 27, 2020 THE RIGHT REAR LATERAL ARM/LINK BROKE WHILE MY WIFE WAS DRIVING ON A HIGHWAY AT SPEED 55-60 MPH RESULTING IN A CRASH CAUSING CONSIDERABLE PROPERTY AND VEHICLE DAMAGE. NO POLICE REPORT FILED. A RECALL FOR THIS TYPE OF CAR IS ACTIVE BUT DOES NOT INCLUDE MY MODEL. IM SURE MY CAR CONTAINS THE SAME PARTS THAT FAILED. THE RECALL NUMBERS ARE CAMPAIGN ID 20V072000. RECALL DATE 2020-02-11. FORD RECALL NUMBER 20S04. AN INSURANCE CLAIM IS IN THE PROCESS NOW.