2013 Ford Taurus

Purchased vehicle on 10/06/2022. Within a week noticed surging and /or loss of power. I also smelled buring of some sort. Contacted the dealership and tried to make arrangements for car to be diagnosed and repaired. Codes began to show on the dash. When I took it to be read it showed throttle issues. On 10/18/2022 I was at a complete stop at a stop sign. When I released the brake and touched the gas the car unexpectedly sured at high speed on its own. My vehicle hit another vehicle causing major damage to both cars. It was extremely terrifying having my car take off at a high rate of speed without me in control. This now has caused tremendous hardship financially, Emotionally and I now have legal issues due to this accident that was no fault of my own.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING OVER 50 MPH, THE VEHICLE DECELERATED TO 2 MPH WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY AND PCM WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,951.

WHILE DRIVING BOTH ON A HIGHWAY ( 55 MPH) AND A TOWN ROAD (25 MPH) THE CAR ENGINE AND THE WHOLE CAR SHUT DOWN AND STALLED OUT. I WAS ABLE TO RESTART THE CAR BRIEFLY, BOTH TIMES, TO GET HOME. I HAD TO USE THE EMERGENCY BREAK TO MANEUVER OFF THE ROAD TO AVOID HITTING OTHER CARS. NOW, AFTER PARKING, THE CAR WILL CRANK BUT WILL NOT START.

OUR 2013, 6 CYL FORD TAURUS LIMITED AWD HAS BEEN DRIVEN 67,004 FAIRLY TROUBLE-FREE MILES NEEDING ONLY ORDINARY MAINTENANCE. THE ONLY NOTABLE REPAIR WAS THE REPLACEMENT OF A FAILED FUEL PUMP CONTROL MODULE ABOUT SEVEN MONTHS AGO. ON THE EVENING OF JANUARY 20TH, 2019, MY WIFE AND I WERE RETURNING HOME AFTER COMPLETING A 40-MINUTE DRIVE. WE BRIEFLY STOPPED, WAITING FOR OUR GARAGE DOOR TO OPEN COMPLETELY AND PROCEEDED NORMALLY UP OUR DRIVEWAY, WHICH IS ON ABOUT A 10-DEGREE INCLINE. AS WE APPROACHED THE LEVEL FLOOR OF OUR GARAGE, THE MOTOR RAPIDLY REVVED UP, LUNGING THE VEHICLE FORWARD. LUCKILY, THE BRAKES HELD THE CAR BACK, WHILE THE ENGINE RACED LOUDLY AND VERY FAST. THE PROCESS OF THIS SUDDEN AND BRIEFLY CONTINUOUS ACCELERATION HAPPENED WITHOUT ANY PRESSURE ON, OR OBSTRUCTION OF THE GAS PEDAL. THE ENGINE BRIEFLY WENT INTO EVEN A HIGHER AND LOUDER RPM STATE AFTER I QUICKLY SHIFTED THE TRANSMISSION INTO NEUTRAL, WHILE APPLYING STRONG PRESSURE TO THE BRAKE PEDAL. LUCKILY THE CAR WAS STOPPED SAFELY, BUT IT LEFT MY WIFE AND ME QUITE DISTRESSED AND CONCERNED. WE MADE AN APPOINTMENT FOR OUR MECHANIC TO INVESTIGATE THIS MYSTERIOUS ISSUE. IF I WERE TO SPECULATE ON THE CAUSE OF THIS PROBLEM BASED ON MY EXPERIENCE, I WOULD VENTURE A GUESS THAT PERHAPS SOMETHING MAY NOT BE RIGHT WITH THE PROCESS THAT IS DESIGNED TO DETECT AND PREVENT ENGINE STALLING. IT SEEMS TO ME, THAT WHEN OUR CAR COASTED UP TO THE GARAGE AT THE END OF OUR DRIVEWAY, THE ENGINE SLOWED DOWN TO A NEAR STALL AND THEN REVVED UP INTENSELY ON ITS OWN, GIVING ME AND MY WIFE QUITE A SCARE.

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STARTED TO DECELERATE AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO VERNER CADBY FORD (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY, INJECTION KIT, AND FUEL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. *TT

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE MAINTENANCE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY AND THE RPMS DECELERATED INDEPENDENTLY. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND SOMETIMES RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE; HOWEVER, THE FAILURE RECURRED MINUTES LATER. THE VEHICLE WAS TAKEN TO LAUREL FORD LINCOLN (2018 MS-15, LAUREL, MS 39440 (601) 649-4511) WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL MODULE NEEDED TO BE REPAIRED. THE DEALER STATED THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,679.

CAR LOST ALL POWER IN MIDDLE OF INTERSECTION. WRENCH SYMBOL APPEARED, ENGINE WARNING LIGHT CAME ON AND THE CAR WOULD BARELY MOVE THROUGH THE INTERSECTION. I TOOK THE CAR TO A LOCAL REPAIR SHOP TO HAVE THE CAR SCANNED. THE SERVICE TECH SAID THE CAR HAD A DEFECTIVE THROTTLE BODY VALVE FAILURE CODE. I WAS TOLD BY THE SERVICE COMPANY THAT FORD HAS A PROBLEM INVOLVING THE THROTTLE BODY VALVES. SO I CALLED FORD AFTER READING ABOUT ALL THE FAILURES THAT OTHER CUSTOMERS HAVE HAD WITH VARIOUS MODELS OF FORDS. THE FORD CUSTOMER SERVICE PEOPLE TOLD ME THAT THE THROTTLE BODY ISSUES THEY ARE HAVING DOES NOT COVER MY VEHICLE. THEY THEN TOLD ME THAT YOUR AGENCY IS RESPONSIBLE FOR ISSUING A PRODUCT RECALL AND UNTIL YOUR AGENCY DOES SO WE WILL NEED TO INCUR THE 400.00 TO 600 DOLLAR REPAIR COSTS. I RESPECTIVELY REQUEST THAT YOUR AGENCY IMMEDIATELY FORCE FORD TO FIX THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY GETS INJURED. IT IS APPARENT THAT THIS THROTTLE BODY ISSUE DOES EXIST ON OTHER MODELS BESIDES THE MODELS LISTED FOR THE REPAIRS. PLEASE ACT ON THIS IMMEDIATELY! *TR