IllustrationThe AC/Heat will shut off randomly and not turn back on. I’ve had my car into the shop many times and the issue still is not fixed. I’ve talked to many people with the same car as me and they all have stated that they have the same issues.
2013 Ford Taurus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2013 Ford Taurus do not stand out strongly from the model-year median of 318.
About this comparison →How this year compares
Owner complaints by model year
Compare all Taurus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
320–25K
4525–50K
10250–75K
10375–100K
103100–150K
41150K+
426 reports with mileage · 157 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 295 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel/propulsion System. Review the 96 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 69 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
20 crash reports6 fire reports17 injury reports
Unknown Or Other complaints
37 reportsPower steering died out and is not working
I was in a right hand curve and it felt like my wheel flipped to one side. My steering felt loose. I took it to the shop and had them inspect it. Nothing was wrong with my suspension. I continued to drive it. My steering became even more loose and sloppy. I was struggling to stay in my lane due to the loosened steering. I have h…
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I was in a right hand curve and it felt like my wheel flipped to one side. My steering felt loose. I took it to the shop and had them inspect it. Nothing was wrong with my suspension. I continued to drive it. My steering became even more loose and sloppy. I was struggling to stay in my lane due to the loosened steering. I have had it checked many times and nothing. When it rains I am jerked all over the road from water. It feels like my tires are being pulled in opposite directions at the same time while I am slung into on coming traffic.
The car is stopping when at idle and at times will loose full power when driving down the road. We have replaced the mass air flow sensor, cleaned the mass flow uptake, and replaced the fuel pump driver module. We bought this vehicle from Turnpike Ford in Huntington. The 3rd party warranty showing on my loan agreement was bum…
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The car is stopping when at idle and at times will loose full power when driving down the road. We have replaced the mass air flow sensor, cleaned the mass flow uptake, and replaced the fuel pump driver module. We bought this vehicle from Turnpike Ford in Huntington. The 3rd party warranty showing on my loan agreement was bumper to bumper 7 years or 72,000 miles however the warranty paper stated 3 years or 36,000 miles. We have tried working with Todd Judy but they refuse to honor the warranty so my car has not been able to be repaired. They advised me I needed a new motor and transmission. We need this issue resolved it’s a high risk for us when driving the vehicle and these repairs should not be coming out of our pocket.
I purchased my car from a Ford dealership in 12/2020. As of 08/09/2021 my car lost power steering while driving. The power steering system failed and a warning for “Power assist fault” came on my dash. Upon trying to order and fix the part, the scan told me that my PCSM (electronic power steering) was at fault, they notified me …
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I purchased my car from a Ford dealership in 12/2020. As of 08/09/2021 my car lost power steering while driving. The power steering system failed and a warning for “Power assist fault” came on my dash. Upon trying to order and fix the part, the scan told me that my PCSM (electronic power steering) was at fault, they notified me that my car was under recall for that issue. I saw online that it is for affected vehicles 2011-2013 Ford Taurus, all engines, that experience a loss of power steering, under NHTSA campaign number 15V-340-000. I called my dealership and they said my VIN did not match the recall despite it being the exact same year, car, and issue as the affected recall. I am having the EXACT same issues as listed under the recall. This seriously affected my safety as I experienced TOTAL loss of steering suddenly, which worsens with slower speeds making it almost impossible to steer the car at all. I am lucky enough to have been in a situation where I was not harmed due to it.
THE DEALER HAS COMPLETED ALL THE RECALLS DUE TO DATE ON THE VEHICLE, BUT IS UNABLE TO REPORT THEM SO THE VEHICLE IS STILL LISTED ON NHTSA.GOV AS HAVING 1 INCOMPLETE RECALL. THE DEALER IS UNABLE TO PROVIDE ANY INFORMATION ON THE ISSUE, PROMISING THAT THE CASE WILL BE REVIEWED BY INTERNAL TEAM, THE MANUFACTURER IS UNABLE TO PROVI…
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THE DEALER HAS COMPLETED ALL THE RECALLS DUE TO DATE ON THE VEHICLE, BUT IS UNABLE TO REPORT THEM SO THE VEHICLE IS STILL LISTED ON NHTSA.GOV AS HAVING 1 INCOMPLETE RECALL. THE DEALER IS UNABLE TO PROVIDE ANY INFORMATION ON THE ISSUE, PROMISING THAT THE CASE WILL BE REVIEWED BY INTERNAL TEAM, THE MANUFACTURER IS UNABLE TO PROVIDE ANY INFORMATION AS WELL, STATING THAT THE ALL THE RECALLS HAVE BEEN COMPLETED, THE DEALERSHIP GOT PAID, BUT 1 RECALL REMAINS LISTED ON NHTSA.GOV .I CANNOT USE THE VEHICLE AS INTENDED AS 1 STILL ACTIVE RECALL PROHIBITS ME FROM DOING SO. IS THERE ANYTHING WHAT CAN BE DONE TO UPDATE THE RECALLS OR MAKE THE DEALER TO COMPLETE AND RECORD THEM PROPERLY?
I NOTICED ON THE FORD PASS APP THAT THERE WAS A WARRANTY EXTENSION FOR THE APIM ON THE SYNC SYSTEM. THEY (FORD) EXPLAINED TO ME THAT THE NOTIFICATION WAS SENT TO A PREVIOUS OWNER AND NOT ME (I HAVE OWNED THE CAR SINCE 2016). THEY NOW SAY THIS EXTENSION IS EXPIRED AND THE COST WOULD HAVE TO BE MY RESPONSIBILITY.
I TOOK MY CAR TO A LOCAL SHOP FOR LOWER CONTROL ARMS. THE SHOP MANAGER CALLED AND TOLD ME THAT THERE WAS A RECALL ON MY CAR. SO I TRIED TO CONTACT 2 DIFFERENT FORD DEALERSHIPS. NEITHER ONE WANTS TO EVEN LOOK AT IT. THE DEALERSHIPS WANTED OVER $150 TO LOOK AT THE RECALL ISSUE. I AM HAVING TROUBLE WITH THE STEERING. THE CAR DOES N…
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I TOOK MY CAR TO A LOCAL SHOP FOR LOWER CONTROL ARMS. THE SHOP MANAGER CALLED AND TOLD ME THAT THERE WAS A RECALL ON MY CAR. SO I TRIED TO CONTACT 2 DIFFERENT FORD DEALERSHIPS. NEITHER ONE WANTS TO EVEN LOOK AT IT. THE DEALERSHIPS WANTED OVER $150 TO LOOK AT THE RECALL ISSUE. I AM HAVING TROUBLE WITH THE STEERING. THE CAR DOES NOT WANT TO DRIVE STRAIGHT. MY CAR IS A 2013 AND HAS AROUND 143,000 MILES ON IT.
SYNC SOFTWARE NOT WORKING PROPERLY, AIR BAG LIGHT IS ON WHEN SCAN SHOWS SEAT BELTS BUT ARE WORKING PROPERLY. CALLED FORD I WAS TOLD BY NUMEROUS REPRESENTATIVES THAT HAD TO DOWNLOAD THE UPDATE WHICH I ID AND DID NOT WORK, THE LAST ONE I SPOKE TO SAID IT HAD TO BE DEALER ONLY
VEHICLE BROUGHT IN FOR NON START ISSUE. FUEL DRIVER MODULE REPLACED ON 06/25/20. NOW MY SYNC IS INOPERABLE AFTER FUEL PUMP REPAIR.
Official recalls
920V072000 · Suspension:rear
Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
16V621000 · Fuel System, Gasoline:delivery:fuel Pump
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
15V812000 · Fuel System, Gasoline
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
15V340000 · Steering:electric Power Assist System
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
15V040000 · Structure:body:door
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
14V393000 · Power Train:axle Assembly:axle Shaft
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
14V285000 · Exterior Lighting
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
13V270000 · Latches/locks/linkages
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
13V227000 · Fuel System, Gasoline
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.