NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
295 reportsClear category filter103,000 miles · May 17, 2022
Steering
The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle there was a failure with the power steering. The power steering module fault warning light was illuminated. The vehicle was taken to the dealer and diagnosed with power steering gear failure. The vehicle was not repaired. The manufacturer was noti…
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The contact owns a 2013 Ford Taurus. The contact stated while starting the vehicle there was a failure with the power steering. The power steering module fault warning light was illuminated. The vehicle was taken to the dealer and diagnosed with power steering gear failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The approximate failure mileage was 103,000.
NHTSA ODI #11465036
Mileage unknown · May 9, 2022
Steering
My car power assist failure light went on and now hard to steer vehicle. It has lost all power steering
NHTSA ODI #11463822
113,000 miles · Apr 22, 2022
Steering
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle lost power steering assist. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicles with electric steering rack failure. The vehicle had not been repaired. The manuf…
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The contact owns a 2013 Ford Focus. The contact stated while driving approximately 35 MPH, the vehicle lost power steering assist. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicles with electric steering rack failure. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.
NHTSA ODI #11461787
66,000 miles · Apr 13, 2022
Steering
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The …
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The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included in the recall. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
NHTSA ODI #11460634
Mileage unknown · Mar 30, 2022
Steering
It feels like my power steering is going out.
NHTSA ODI #11458994
198,000 miles · Mar 21, 2022
Steering
The contact owns a 2013 Ford Taurus. The contact stated that while driving approximately 65-75 MPH, the vehicle experienced a loss of electric power steering assist, causing the steering wheel to seize. The vehicle was taken to the dealer where it was diagnosed with power steering control module failure. The dealer informed the …
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The contact owns a 2013 Ford Taurus. The contact stated that while driving approximately 65-75 MPH, the vehicle experienced a loss of electric power steering assist, causing the steering wheel to seize. The vehicle was taken to the dealer where it was diagnosed with power steering control module failure. The dealer informed the contact that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The failure mileage was approximately 198,000.
NHTSA ODI #11457707
Mileage unknown · Mar 6, 2022
Steering
While driving under 35 mph the steering is very stiff and it takes a lot of effort to turn the wheel
NHTSA ODI #11455447
Mileage unknown · Feb 9, 2022
Steering
While driving my cars steering wheel locked up and would not turn. Consumer took it to the local dealership and was told that the power steering motor went completely out and no recalls indicated for the vehicle.
NHTSA ODI #11451203
Mileage unknown · Feb 7, 2022
Steering
The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the power steering assist failed and the steering wheel was difficult to maneuver. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mechanic with power steering failure. The manufacturer was made…
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The contact owns a 2013 Ford Taurus. The contact stated that while driving at an undisclosed speed, the power steering assist failed and the steering wheel was difficult to maneuver. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mechanic with power steering failure. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was unavailable.
NHTSA ODI #11450842
Mileage unknown · Dec 9, 2021
SteeringCrashInjury
The power steering assist and traction control have failed. The vehicle is available for inspection at any time. The safety of myself and passengers as well as other drivers on the road were affected by the failure to properly control the vehicle due to the power steering assist and traction control failing. The problem has be…
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The power steering assist and traction control have failed. The vehicle is available for inspection at any time. The safety of myself and passengers as well as other drivers on the road were affected by the failure to properly control the vehicle due to the power steering assist and traction control failing. The problem has been reported, reproduced and confirmed by Ford Motor Company. Ford is refusing to diagnose or remedy the failure with the excuse that the recall 15s18 (NHTSA Campaign: 15v340000) is VIN-specific even though Ford’s website states: “ Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine.” The vehicle has been inspected by the manufacturer but they are demanding $150 JUST to diagnose the issue. If it is as simple as reprogramming the vehicle’s software, they said it would cost another $150 to do so. Warning lamp and message about the power steering assist failing occurred right before the hardware malfunction/failure which was on December 2nd 2021 with 106,200 miles on the vehicle. Somehow the VIN for my vehicle wasn’t included in the initial recall by Ford EVEN THOUGH it meets all the specifications of the make/model of the vehicles AS WELL AS the date range and factory location of manufacture of the vehicles included in this recall, Ford has refused to fix their defect.
NHTSA ODI #11443230
Official recalls
9Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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