NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
57 reportsClear category filter55,000 miles · Nov 18, 2014
Electrical SystemSteering
WHILE DRIVING DOWN THE STREET THE STEERING WHEEL ON THE CAR LOCKED UP AND WOULDN'T TURN. THE CAR GAVE A "SERVICE POWER STEERING" AND " STEERING ASSIST DEFAULT" AT THE TIME OF THE WHEEL LOCKING UP. THIS IS VERY DANGEROUS BECAUSE THE CAR JUST STOPS WHERE YOU ARE. IT WON'T TAKE GAS OR ANYTHING. THIS IS THE SECOND TIME THAT IT HA…
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WHILE DRIVING DOWN THE STREET THE STEERING WHEEL ON THE CAR LOCKED UP AND WOULDN'T TURN. THE CAR GAVE A "SERVICE POWER STEERING" AND " STEERING ASSIST DEFAULT" AT THE TIME OF THE WHEEL LOCKING UP. THIS IS VERY DANGEROUS BECAUSE THE CAR JUST STOPS WHERE YOU ARE. IT WON'T TAKE GAS OR ANYTHING. THIS IS THE SECOND TIME THAT IT HAS HAPPENED IN THIS CAR. I TOOK THE CAR TO A FORD DEALER AND WAS TOLD THAT THE PROBLEM WAS A WEAK BATTERY. I DO NOT THINK THIS IS THE PROBLEM. I HAVE NOTICED OTHER FORD VEHICLES OF THE SAME YEAR WITH THIS PROBLEM. I THINK THIS IS A MAJOR PROBLEM AND NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED BY THIS PROBLEM. *TR
NHTSA ODI #10658913
10,198 miles · Oct 8, 2014
Electrical System
RODENT CHEWED THROUGH WIRING HARNESS FOR O2 SENSOR. SAME THING HAPPENED TO ANOTHER FORD TAURUS 2013 AT MY WORK. FORD DEALER THAT MADE THE REPAIRS SAID THAT THEY ARE SEEING A SPATE OF THIS EXACT PROBLEM. *TR
NHTSA ODI #10643329
29,000 miles · Sep 19, 2014
Electrical System
TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 70 MPH, THE SERVICE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE OR DECELERATE. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED AS IF IT WOULD STALL. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BOD…
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TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 70 MPH, THE SERVICE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE OR DECELERATE. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED AS IF IT WOULD STALL. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,000.
NHTSA ODI #10637623
Mileage unknown · Feb 11, 2014
Electrical SystemExterior LightingFire
HAD ISSUES WITH LIGHTS NOT WORKING. TOOK IT TO GET IT FIXED. THEY "FIXED" IT. HAPPENED AGAIN A FEW DAYS LATER. WENT BACK IN TO GET FIXED. LATER WE WERE NOTIFIED THAT THE BACK TRUNK CAUGHT ON FIRE. BUMPER WAS MELTED AND THERE WAS DAMAGE TO THE TRUNK LID. ITEMS INSIDE WERE FINE. IF IT WAS BEING DRIVEN, I'M SURE THE DRIVER WOULD BE…
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HAD ISSUES WITH LIGHTS NOT WORKING. TOOK IT TO GET IT FIXED. THEY "FIXED" IT. HAPPENED AGAIN A FEW DAYS LATER. WENT BACK IN TO GET FIXED. LATER WE WERE NOTIFIED THAT THE BACK TRUNK CAUGHT ON FIRE. BUMPER WAS MELTED AND THERE WAS DAMAGE TO THE TRUNK LID. ITEMS INSIDE WERE FINE. IF IT WAS BEING DRIVEN, I'M SURE THE DRIVER WOULD BE DEAD. THE FIRE WAS SO CLOSE TO THE GAS TANK. *TR
NHTSA ODI #10563928
13,500 miles · Feb 11, 2014
Electrical SystemFireInjury
ON JAN. 9 2014 APPROX. 5:10 A.M. I REMOTELY STARTED MY CAR AND AFTER 5 MINUTES I CAME OUTSIDE AND NOTICED A 3INCH FLAME ABOVE THE LICENSE PLATE ON TOP OF THE BUMPER BELOW THE DECK LID. I THOUGHT MAYBE SOMETHING WAS BURNING ON THE CAR AND WENT TO SWAT IT AND WAS BURNED ON HAND WITH MELTING PLASTIC BUMPER. TRIED TO PUT IT OUT WI…
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ON JAN. 9 2014 APPROX. 5:10 A.M. I REMOTELY STARTED MY CAR AND AFTER 5 MINUTES I CAME OUTSIDE AND NOTICED A 3INCH FLAME ABOVE THE LICENSE PLATE ON TOP OF THE BUMPER BELOW THE DECK LID. I THOUGHT MAYBE SOMETHING WAS BURNING ON THE CAR AND WENT TO SWAT IT AND WAS BURNED ON HAND WITH MELTING PLASTIC BUMPER. TRIED TO PUT IT OUT WITH SNOW...THE BUMPER WAS BURNT ALL THE WAY ACROSS THE DECK LID AND TAIL LIGHTS BEFORE IT WAS PUT OUT WITH WATER. IT LOOKED AS IF IT WAS BURNING FROM THE INSIDE. AS OF TODAYS DATE FORD STILL DOES NOT KNOW WHY IT CAUGHT FIRE. *TR
NHTSA ODI #10563903
2,212 miles · Sep 5, 2013
Electrical SystemVehicle Speed Control
WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS NOTED THAT WHEN I SET THE CRUISE CONTROL AT 70 MPH, THE STATED SPEED LIMIT, THE DIGITAL NUMERICAL READOUT READ EXACTLY 70 MPH. THE SPEEDOMETER ALTHOUGH READS CONSISTENTLY 3-4 MPH ABOVE THE CRUISE CONTROL SETTING. THIS HAS OCCURRED SINCE I TOOK DELIVERY OF THE VEHICLE AS BRAND…
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WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS NOTED THAT WHEN I SET THE CRUISE CONTROL AT 70 MPH, THE STATED SPEED LIMIT, THE DIGITAL NUMERICAL READOUT READ EXACTLY 70 MPH. THE SPEEDOMETER ALTHOUGH READS CONSISTENTLY 3-4 MPH ABOVE THE CRUISE CONTROL SETTING. THIS HAS OCCURRED SINCE I TOOK DELIVERY OF THE VEHICLE AS BRAND NEW FROM THE DEALER AND OCCURS REGARDLESS OF SPEED SETTING, I.E.: SAME ISSUE IF CRUISE IS SET AT 45 MPH, 55 MPH, 65 MPH, ETC. AFTER BECOMING CONCERNED THAT THE VEHICLE MAY IN FACT BE TRAVELING FASTER THAN THE DIGITAL CRUISE CONTROL SETTING WAS STATING, I TOOK THE VEHICLE BACK TO DEALER. THEY WERE UNABLE FIX THE ISSUE WITH EXACT EXPLANATION ON MY REPAIR ORDER READING: "CLIENT STATES WHEN CRUISE SET THE SPEEDOMETER ALWAYS 3-4 MILES HIGHER. NWP CONTACT FORD ADVISED TO DRIVE 2013 AND 2014 MODELS TO VERIFY CONCERN. BOTH MODELS SAME SYMPTOM. ALL OK AT THIS TIME."
NHTSA ODI #10542079
105 miles · Nov 23, 2012
Electrical System
ON SEPTEMBER 14, 2012 WE PURCHASED THE ABOVE DESCRIBED VEHICLE FROM LUMBERTON FORD LINCOLN, LUMBERTON, NC 28360. AMONG SEVERAL THINGS WRONG WE DISCOVERED THE REVERSE SENSOR SYSTEM IS INADEQUATE. THE ALARM IS NOT AUDIBLE IN THE CABIN OF THE VEHICLE IS THERE IS NORMAL CONVERSATION/RADIO NOISE. ALSO, THE ALARM DOES NOT ACTIVATE BEY…
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ON SEPTEMBER 14, 2012 WE PURCHASED THE ABOVE DESCRIBED VEHICLE FROM LUMBERTON FORD LINCOLN, LUMBERTON, NC 28360. AMONG SEVERAL THINGS WRONG WE DISCOVERED THE REVERSE SENSOR SYSTEM IS INADEQUATE. THE ALARM IS NOT AUDIBLE IN THE CABIN OF THE VEHICLE IS THERE IS NORMAL CONVERSATION/RADIO NOISE. ALSO, THE ALARM DOES NOT ACTIVATE BEYOND 2 1/2 TO 3 FEET FROM THE REAR BUMPER. THE DEALER SAID THIS CANNOT BE CORRECTED. THIS IS A DEFINITE SAFETY ISSUE. IF THE OWNER/DRIVER IS EXPECTING THIS ALARM SYSTEM TO WARN THEM OF IMPENDING IMPACT, THEY WILL BE LIABLE. WE REQUESTED A REFUND/REPLACEMENT AND WERE DENIED. *TR
NHTSA ODI #10485853
Official recalls
9Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Dec 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Jun 26, 2013
Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.
Consequence & remedy
Consequence: If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Remedy: Ford will notify owners, and dealers will test the safety locks. If necessary, the locks will be replaced free of charge. The recall began on August 2, 2013. Ford's recall number is 13S07. Owners may contact the Ford customer relationship center at 1-866-436-7332.
May 31, 2013
Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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