NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
187 reports35,250 miles · Apr 24, 2017
SteeringWheelsCrash
THE VEHICLE WAS IN MOTION. I WAS HEADED SOUTH DOWN A CITY STREET CAME UP TO MY RIGHT TURN ONTO ANOTHER CITY STREET. AFTER I MADE THE TURN WHEN I TRIED TO STRAIGHTEN THE WHEEL OUT THE RIGHT ONE CUT STRAIGHT TO THE RIGHT I WAS FIGHTING THE STEERING WHEEL BUT IT WOULD NOT LET ME TURN IT. THIS CAUSED MY CAR TO TURN INTO A PARKED CA…
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THE VEHICLE WAS IN MOTION. I WAS HEADED SOUTH DOWN A CITY STREET CAME UP TO MY RIGHT TURN ONTO ANOTHER CITY STREET. AFTER I MADE THE TURN WHEN I TRIED TO STRAIGHTEN THE WHEEL OUT THE RIGHT ONE CUT STRAIGHT TO THE RIGHT I WAS FIGHTING THE STEERING WHEEL BUT IT WOULD NOT LET ME TURN IT. THIS CAUSED MY CAR TO TURN INTO A PARKED CAR THAT WAS ON A PARKING LOT FOR SALE AND IT ENDED UP DAMAGING 3 CARS PLUS MINE TOTAL. I DID NOT RECEIVE A TICKET BECAUSE THE OFFICER STATED THAT IT WAS A MALFUNCTION ON THE CAR'S STEERING. I JUST KNOW THAT SOMETHING CAUSED THE TIRE TO TURN AND I COULD NOT TURN IT BACK. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE CAUSE IT WAS SCARY SCARY. THANK YOU,
NHTSA ODI #10980118
82,500 miles · Apr 10, 2017
Power Train
MY FORD TAURUS HAS AWD. TODAY, I WAS INFORMED THAT THE POWER TRANSFER UNIT (PTU) IS LEAKING BADLY AND MUST BE REPLACED. THE TOTAL COST ESTIMATE IS $1700 INCLUDING PARTS AND LABOR. ACCORDING TO THE DEALER AND CONFIRMED BY OWNER COMMENTS ON THE WEB, THE PTU MAY NEED TO BE REPLACED AFTER 80000 MILES. IF IT IS NOT REPAIRED THE UNIT…
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MY FORD TAURUS HAS AWD. TODAY, I WAS INFORMED THAT THE POWER TRANSFER UNIT (PTU) IS LEAKING BADLY AND MUST BE REPLACED. THE TOTAL COST ESTIMATE IS $1700 INCLUDING PARTS AND LABOR. ACCORDING TO THE DEALER AND CONFIRMED BY OWNER COMMENTS ON THE WEB, THE PTU MAY NEED TO BE REPLACED AFTER 80000 MILES. IF IT IS NOT REPAIRED THE UNIT WILL FAIL AND THE CAR WILL LOCKUP AND HAVE TO BE TOWED TO A MECHANIC FOR REPAIR. THE PTU IS ONLY USED ON VEHICLES WITH AWD. MY TAURUS HAS 82500 MILES ON IT. NEEDLESS TO SAY, THIS IS A DEFECT. I PURCHASED THE CAR WITH THE EXPECTATION THAT I SHOULD NOT EXPECT A LARGE REPAIR BILL FOR A BROKEN PART AFTER 80K MILES. MAINTENANCE IS ONE THING. A LEAKING POWER TRANSFER CASE IS QUITE ANOTHER. IF THIS IS A KNOWN DEFECT, FORD SHOULD BE REQUIRED TO PAY FOR REPAIRS AND TAKE STEPS TO REDESIGN THE PTU SO THAT IT DOESN'T FAIL AFTER 6 YEARS OF USE.
NHTSA ODI #10971676
36,000 miles · Mar 27, 2017
Air BagsCrashInjury
WAS IN A HEAD ON COLLISION WITH ANOTHER VECHILE AIR BAG IN STEERING WHEEL ONLY CAME OUT AIRBAG DID NOT INFLATE AT ALL I WAS HIT HARD ENOUGH THE SEAT BELT BROKE MECHANICAL ACCIDENT HAPPEN WHILE VECHILE WAS IN MOTION TURNING TO GET ON HIGHWAY.
NHTSA ODI #10968619
105,000 miles · Feb 17, 2017
Electrical System
THE CENTER CONSOLE INCLUDING CLIMATE CONTROL AND RADIO POWER OFF FOR VARYING PERIODS OF TIME. THE DASHBOARD INDICATORS INDICATORS CYCLES THROUGH ALL THE MESSAGES AND THE TURN SIGNALS DON'T WORK. THESE THINGS HAPPEN RANDOMLY AND IN EVERY DRIVING CONDITION BOTH HIGHWAY AND CITY EVEN STATIONARY.
NHTSA ODI #10955197
122,064 miles · Feb 7, 2017
Exterior Lighting
TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE THE VEHICLE WAS STATIONARY, THE TAIL LIGHTS FAILED TO ILLUMINATE WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,064.
NHTSA ODI #10950180
88,000 miles · Feb 6, 2017
Engine
I HAD A INTERNAL WATER PUMP FAILURE FILLING THE ENGINE WITH COOLANT. THIS RESULTED IN A ENGINE HYDRO LOCK CONDITION (LUCKILY I WAS ABLE LIMP A VERY ROUGH RUNNING CAR IN THE EMERGENCY LANE AT 15MPH TO A NEARBY EXIT). HAPPENED FRIDAY EVENING FEB 3RD 2017 ON A COLD 27 DEGREE EVENING. I WAS STRANDED NORTH OF NASHVILLE, TN ON I65. …
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I HAD A INTERNAL WATER PUMP FAILURE FILLING THE ENGINE WITH COOLANT. THIS RESULTED IN A ENGINE HYDRO LOCK CONDITION (LUCKILY I WAS ABLE LIMP A VERY ROUGH RUNNING CAR IN THE EMERGENCY LANE AT 15MPH TO A NEARBY EXIT). HAPPENED FRIDAY EVENING FEB 3RD 2017 ON A COLD 27 DEGREE EVENING. I WAS STRANDED NORTH OF NASHVILLE, TN ON I65. THIS IS A VERY VERY BAD DESIGN FLAW. I AM MECHANICALLY INCLINED AND MOST CARS HAVE EXTERNAL WATER PUMPS -- EXCEPT THIS ONE. NOT JUST THE TAURUS, BUT ALL 3.5 (AND 3.7) MOTORS HAVE A INTERNAL WATER PUMP DESIGN; DRIVEN OFF THE OVERHEAD CAM CHAIN. WHEN IT FAILS, IT FAILS BIG, DUMPING ALL COOLANT (SEVERAL GALLONS) INTO THE CRANKCASE. END RESULT: IS A HIGH POTENTIAL FOR ENGINE FAILURE AS ALL COMPONENTS INCLUDING IN MY CASE THE ECO BOOST TURBOS SUBMERGED IN COOLANT / ANTIFREEZE. LEARNING NOW IT MAY BE $8-9K FOR A NEW MOTOR. BESIDES THIS EXPENSE IS TO KNOW THIS ENGINE WILL HYDRO LOCK WITH ALL THE COOLANT IN IT AND CANNOT BE EASILY DRIVEN TO A SAFE LOCATION SEEMS VERY VERY DANGEROUS TO ME. IF THE EXIT WERE NOT LESS THAN A 1/2 MILE AWAY I WOULD HAVE BEEN STUCK. NO ONE WANTS TO BE ON A DARK FREEWAY FOR 1-2 HOURS WAITING FOR A TOW TRUCK ON A COLD FRIDAY NIGHT. ALL IS TAKES IS ONE PERSON FROM BEHIND TO SLIP OFF INTO THE EMERGENCY LANE AND THEN IT'S ALL OVER.
NHTSA ODI #10949901
70,000 miles · Jan 19, 2017
Steering
POWER STEERING FAILURE ON SEVERAL OCCASIONS, NOW THERE IS NO STEERING AT ALL. THIS IS THE SAME PROBLEM WITH REGULAR TAURUS SE SEL, BUT THIS IS THE TAURUS SHO. NO RECALL ON THE SHO. FORD BLAMES THIS ON MANY THREE THINGS ELECTRICAL FAILURE, THE REAL CAUSE IS POOR ENGINEERING BY FORD, THIS STEERING RACK WITH ALL ELECTRICAL PARTS, A…
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POWER STEERING FAILURE ON SEVERAL OCCASIONS, NOW THERE IS NO STEERING AT ALL. THIS IS THE SAME PROBLEM WITH REGULAR TAURUS SE SEL, BUT THIS IS THE TAURUS SHO. NO RECALL ON THE SHO. FORD BLAMES THIS ON MANY THREE THINGS ELECTRICAL FAILURE, THE REAL CAUSE IS POOR ENGINEERING BY FORD, THIS STEERING RACK WITH ALL ELECTRICAL PARTS, ARE THREE INCHES AWAY FROM TURBOS AND CATALITC CONVERTERS,EXTREME HEAT FROM THESE COMPONETS HAS CAUSED THEM TO FAIL.THE HEAT PRODUCED FROM THESE COMPONETS ARE IN THE 1200 DEGREE RANGE.FORD NEW THIS WAS A PROBLEM THAT'S WHY THEY TRIED TO PUT HEAT SHIELD NEAR THIS COMPONENT. THIS CAR IS A DEATH TRAP. I HAVE OWNED AND STILL HAVE FOUR TAURUS SHO'S 91,92,98,2011. NEVER AGAIN FORD. I THINK THIS CAR SHOULD BE ON RECALL BEFORE SOMEONE IS KILLED.
NHTSA ODI #10946335
61,000 miles · Dec 14, 2016
Electrical SystemFuel System, GasolineFuel/propulsion System
FORD TAURUS, HAVING PROBLEM WITH FUEL GAUGE, DOES NOT REGISTER FUEL PROPERLY AND WARNING ALARM RINGS SAYING FUEL ALMOST EMPTY. *TR
NHTSA ODI #10935262
69,000 miles · Nov 15, 2016
Steering
POWER STEERING FAILURE CAN NOT DRIVE THE CAR
NHTSA ODI #10926302
126,000 miles · Oct 21, 2016
Steering
DRIVING FINE AND THE WARNING BELL DINGED WITH NO INFO. BUT A FEW MINUTES LATER, MY POWER STEERING WENT OUT AS I WAS DRIVING. EVERYTHING ELSE IN THE CAR IS PERFECTLY FINE EXCEPT FOR THE CLICKING WHINING NOISE WHEN I MAKE A LEFT TURN. THERE IS AMPLE POWER STEERING FLUID IN THE WELL. *TR
NHTSA ODI #10917859
Official recalls
4Apr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Jun 2, 2015
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Consequence & remedy
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗