2011 Ford Taurus

CATASTROPHIC WATER PUMP FAILURE LEAKED A LOT OF COOLANT IN OIL - DRIVER WAS DRIVING THE CAR ON HIGHWAY WHEN ALL OF SUDDEN THE MOTOR JUST DIED (STALLED), FORCING THE DRIVER TO HARD STEER TO THE SIDE OF HIGHWAY. THE GAUGE AT THE TIME JUST SUDDENLY JUMPED TO H - IN A SPAN OF FEW SECONDS AND ALL DASH LIGHTS ILLUMINATED. VERY LITTLE STEAM WAS COMING OUT - VERY LITTLE FLUID WAS LEAKING. NOTICED SMELL OF COOLANT RIGHT AWAY. LOOKED/DOUBLE CHECKED UNDER THE CAR - LITTLE LEAK AGAIN. IMMEDIATELY THOUGHT MAYBE WATER PUMP OR AT LEAST RADIATOR HOSE LEAK, CHECKED THE COOLANT - IT WAS EMPTY. HAD IT TOWED TO PAUL MILLER FORD IN LEXINGTON. VERY UNFRIENDLY CUSTOMER SERVICE. THEY MENTIONED THAT IT WAS A "CATASTROPHIC ENGINE FAILURE" - COOLANT HAD MIXED IN WITH THE OIL AND WAS PRETTY MUCH SITTING THERE. I WAS VERY FORTUNATE THAT THIS HAS NOT CAUSED A MAJOR ACCIDENT AS I EXPLAINED IT WAS REAL DIFFICULT TO DRIVE THE CAR AFTER IT STALLED. WE FOLLOWED MAINTENANCE SCHEDULE - WE ARE VERY ANAL ABOUT THAT. MY HUSBAND HAS A FORD EXPLORER HIMSELF. I AM JUST AT DISBELIEF THAT WE HAD A ENGINE FAILURE AT 108,000 MILES. I AM NOT SURE IF THIS IS COMMON AMONG THE 3.5L V6 DOHC 24V ENGINE. IT WAS MY UNDERSTANDING THAT FORD HAD DESIGNED THE WATER PUMP TO BE INTERGRAL PART OF THE ENGINE (PRETTY MUCH INSIDE THE ENGINE NOW BEHIND THE TIMING CHAIN COVER, WHERE YOU HAVE TO REMOVE SEVERAL PARTS TO GET TO IT. MOST PEOPLE KNOW WATER PUMP FAILED BUT TO BE A PART OF INTERNAL ENGINE AND TO HAVE IT POUR COOLANT INTO ENGINE, MIXING UP WITH OIL AND SIT IN THE OIL PAN???? HUH? COSTED US SEVERAL GRAND TO GET THE ENGINE REPLACED.

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONSUMED THE WATER FROM THE RADIATOR, WHICH CAUSED THE ENGINE RODS TO SNAP. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/01/16*LJ *TR

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, FUEL LEAKED FROM UNDERNEATH. IN ADDITION, THE CONTACT MENTIONED THAT AFTER BEING REFUELED, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

OUR CAR WAS PURCHASED NEW ON 4/29/2011 FROM SHEEHY FORD IN ASHLAND VIRGINIA. WITHIN THE FIRST WEEK OF OWNERSHIP WE EXPERIENCED A SERIOUS SAFETY ISSUE. WHILE DRIVING, THE CAR SUDDENLY JUST LOST ALL ELECTRICAL POWER AND CUT OFF. WE CONTACTED SHEEHY FORD AND THEY COULD NOT IDENTIFY THE CAUSE OF THE PROBLEM. THIS HAPPENED SEVERAL MORE TIMES AND AFTER SEVERAL TRIPS TO SHEEHY, THEY ATTACHED A DEVICE TO CAPTURE THE PROBLEM WHEN IT HAPPENED. WE HAD THE DEVICE IN THE CAR FOR SEVERAL MONTHS AND IT OCCURRED ONLY ONE TIME. THE DEVICE PROVIDED NO HELP IN IDENTIFYING THE PROBLEM. THEY REMOVED THE DEVICE AND SAID THAT IT APPEARED THE PROBLEM HAD RESOLVED ITSELF. WE DID NOT HAVE THE PROBLEM AGAIN UNTIL SEPTEMBER OF 2015. THE ODOMETER WAS NEAR 25,000 MILES. WE WERE TRAVELING ON A VERY CURVY 55 MPH ROAD WITH NO SHOULDERS WHEN WE LOST POWER AND IT CUT OFF. IT WAS THEN WHEN WE REALIZED HOW SERIOUS A SAFETY ISSUE THIS WAS AS A CAR ROUNDING THE CURVE BEHIND US COULD HAVE REAR-ENDED US AS WE HAD NO BREAK LIGHTS TO WARN THEM. AS A RESULT MY WIFE REFUSES TO EVEN RIDE IN THE CAR. ONCE AGAIN WE TOOK THE CAR TO SHEEHY FORD AND THEY COULD NOT FIND THE PROBLEM. THEY CONTACTED THE REGIONAL CUSTOMER SERVICE MANAGER FOR SHEEHY FORD AND HE OPENED CASE CAS-7525445. HE MADE ARRANGEMENTS WITH SHEEHY FORD TO ENGAGE 'FORD ENGINEERING' TO RESOLVE THE ISSUE. AS IT TURNED OUT SHEEHY FORD HAD OUR CAR FOR NEARLY 2 WEEKS BUT MERELY DROVE IT TO ATTEMPT TO REPEAT THE PROBLEM. THE CAR DID NOT CUT-OFF DURING THEIR NEARLY 900 MILES OF DRIVING IT. IN NOVEMBER OF 2015 WE CONTACTED FORD MOTOR COMPANY PRODUCT CLAIMS DEPARTMENT AND THEY REFUSED TO RESOLVE THE ISSUE. WE HAD THE SAME PROBLEM AGAIN ON JUNE 16, 2016 AT APPROXIMATELY 29,500 MILES WILE DRIVING ON I-295 AT 70 MILES PER HOUR.

COMPUTER CONTROLS GLITCHED OUT AT 132,000 MILES AC WENT FROM 60 DEGREES TO 90 DEGREES . CANT USE THE DEFOGGER IN FRONT WINDSHIELD OR THE REAR. CANT TURN HEAT OFF IT IS A 90 DEGREES TO . I AM A HEART AND KIDNEY AND CHEMO PATIENT! RADIO CONTROLS WILL NOT WORK COLLECTORS CD WILL NOT EJECT . COMPUTER CONTROLS WILL NOT RESET TELE PHONE CAR SYSTEM NEVER WORKED

HAD THROTTLE RELATED ISSUES THAT WERE SUPPOSEDLY "REPAIRED" AT THE DEALER WHICH ARE STILL PRESENT. THE VEHICLE ACCELERATES BY ITSELF AND SHOWS A WRENCH ICON ON THE DASHBOARD WITH A CHECK ENGINE LIGHT ON. IF THE VEHICLE IS PUT ON DRIVE IT MOVES BY ITSELF AS IF ONE WERE PRESSING ON THE GAS PEDAL. THIS IS A POSSIBLE SAFETY ISSUE THAT COULD POSSIBLE KILL SOMEONE OR EVEN GET ME KILLED WHILE DRIVING THE VEHICLE (WHICH I DON'T). RIGHT NOW IT'S AT THE DEALER AND HAD TO BE TOWED AWAY SINCE THE VEHICLE COULDN'T BE MOVED.

TL* THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED, STALLED, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,467.