2010 Ford Taurus

POWER ASSIST STEERING FAULT APPEARS ON THE DASHBOARD. AS I WAS DRIVING DOWN THE STREET AT 7:00 PM MY STEERING WHEEL LOCKED UP AND MY DASH READ POWER STEERING ASSIST FAULT. I THEN RAN OVER A MEDIAN AND ALMOST PULLED A MUSCLE TRYING TO BRING THE CAR BACK ON TO THE ROAD. I CALLED THE FORD COMPANY AND THE REP STATED THAT MY VIN WAS NOT ONE OF THE AFFECTED VEHICLES. I THEN TOOK MY CAR TO A FORD SERVICE SHOP AND THEY HAVE ADVISED THAT THIS IS THE SAME EXACT ISSUE THAT WAS RECALLED. NEEDLESS TO SAY I AM WITHOUT A CAR WHILE THE REPAIR REMAINS OVER 1500.00.

TL* THE CONTACT OWNS A 2010 FORD TAURUS. ON SEVERAL OCCASIONS, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE CONTACT'S FOOT CAME IN CONTACT WITH THE ACCELERATOR PEDAL. THE ACCELERATOR PEDAL BECAME DEPRESSED WHILE THE BRAKES WERE ALSO BEING APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A MANUFACTURING DESIGN FAULT AND NOT A DEFECT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO MILLINAX FORD NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 428-9094), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *BF UPDATED 8/23/18*JB

THE WATER PUMP DAMAGED THE ENGINE ON MY 2010 TAURUS BROUGHT IT TO A FORD DEALER NOW DEALER TOLD ME I NEED A NEW ENGINE WITH A COST OF $5000.00 PLUS LABOR ,WATER PUMP IS INSIDE THE ENGINE .WHEN WATER PUMP GOES IT STARTS LEAKING INTO ENGINE. NEEDING TO ENGINE TO BE REPLACE I THINK THIS STUPID [XXX] DESIGN BY FORD .I WAS DRIVING WHEN THIS HAPPEN IN THE MIDDLE OF THE ROAD. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

DRIVING SLOW SPEED IN A PARKING LOT, EPAS POWER STEERING GOES OUT, CHECK MESSAGE CENTER SHOWS "POWER STEERING FAULT". I WAS UNABLE TO TURN THE STEERING WHEEL. I TURNED OFF VEHICLE, RESET THE FAULT, AND RESTARTED THE CAR. THE FAULT HAPPENED AGAIN, UNABLE TO STEER THE CAR BECAUSE POWER STEERING WENT OUT, THIS TIME I WAS DRIVING 25 MPH AROUND A CURVE, THE STEERING WENT OUT, AND LUCKILY I MANAGED NOT TO HIT THE CURB ON THE OTHER SIDE OF THE STREET BECAUSE I SLAMMED ON MY BRAKES. THIS IS THE SAME STEERING SYSTEM THAT IS IN 2011 AND NEWER CARS THAT HAVE BEEN RECALLED. THIS YEAR NEEDS TO ALSO BE INCLUDED.

I HAVE A 2010 TAURUS SHO THAT HAS THE ECO ENGINE THAT I BOUGHT 7 MONTHS AGO AND EVERYTHING WAS FINE UNTIL I WAS DRIVING ON THE FREEWAY AND I LOOK AT THE DASHAFTER SOMETHING POPS UP ON THE DISPLAY UNDER THE MPH GAUGE AND IT SAYS THAT I HAVE TO SERVICE POWERSTEERING SO I PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE VEHICLE TO SEE IF IT RESET AND TO MY SURPRISE WHEN I START THE VEHICLE IT SAYS SERVICE POWERSTEERING NOW SONOW MY STEERING WHEEL IS COMPLETELY UN ASSISTED BY THE THE ELECTRIC POWER STEERING SO THE STEERING WHEEL IS ALMOST LOCKED I STRUGGLED TO MAKE IT HOME AROUND TURN ALMOST CRASHING INTO RAILS AND I HAD TO DRIVE SLOWER THAN THE 18 WHEELERS ON THE FREEWAY THE WORST PART WAS THAT I WAS WITH MY FAMILY WE WERE ALL TERRIFIED AS I WAS STRUGGLING TO STEER WITH ALL MY STRENGTH TO MAKE IT HOME SAFE . AFTER WE BARELY MADE IT HOME I JUST TOOK IT TO GET THE CODE TURNED OFF AT A MECHANIC SHOP WICH WAS VERY SIMPLE , BUT GUESS WHAT IT CAME BACK EVERYTIME I GOT ON THE FREEWAY WICH IS NOT SAFE .THIS VEHICLE IS JUST SITTING IN MY GARAGE AS IT CANNOT BE DRIVEN WITH SUCH PROBLEM . THIS IS A REALLY SERIOUS PROBLEM AND SHOULD BE ADDRESSED ASAP BEFORE ANYONE GETS HURT .

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE TRACTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ABS AND THE AD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE CHECK ENGINE WARING INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE MOVED TO HOT. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. THE CONTACT OPEN THE HOOD AND NOTICED THAT IT WAS LEAKING COOLANT AT THE WATER PUMP. THE VEHICLE WAS TOWED THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED REPLACEMENT. THE VEHICLE WAS TOWED HOME AND THEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. THE VIN WAS NOT AVAILABLE.

AS I WAS DRIVING WITH MY SEAT HEATER ON, I SMELLED SOMETHING BURNING AND FELT A HOT SPOT ON MY BUTT. WHEN I LOOKED AT MY SEAT LATER, I NOTICED A HOLE BURNED THROUGH MY SEAT. TOOK IT INTO THE SHOP. THEY DID A PINPOINT TEST, V12 NO. THE DRIVERS SEAT CUSHION HEATER MAT NEEDS REPLACING. FORD OFFERS NO ASSISTANCE IN PAYING FOR THE REPAIRS. UNABLE TO USE WITH OUT IT BURNING THE SEAT AND DRIVER.