2010 Ford Taurus

ON A ROAD TRIP, WE STOPPED AT A REST STOP. WHEN WE WENT BACK TO THE CAR AND RESTARTED IT, WITHIN SECONDS THE POWER STEERING FAULT ALERT WAS PRESENTED, AND POWER STEERING WAS GONE. AFTER ATTEMPTING TO DRIVE AROUND THE PARKING LOT THE TRACTION CONTROL LIGHT CAME ON AND WE REALIZED WE COULD NOT MAKE THE 80 MILE DRIVE HOME. THIS RESULTED IN A $500 TOW THAT WHEN WE DROPPED THE CAR THE POWER STEERING WAS WORKING FINE AND THE ALERT WAS GONE. A PROBLEMATIC RACK HAS BEEN DIAGNOSED BY A TRUSTED MECHANIC WITH AN EXPECTED BILL OF OVER $2000 FOR SOMETHING THAT SHOULD HAVE BEEN RECALLED. SEEMS EXACTLY LIKE THE RECALL FOR THE 2011-2013 MODELS AND CLEAR NEGLIGENCE ON FORD'S PART AND NHTSA FOR NOT INCLUDING ALL MODELS WITH THIS PROBLEMATIC PART.

ON AUGUST 21, 2019 I STARTED MY 2010 FORD TAURUS SHO AND PROCEEDED TO PULL OUT INTO THE STREET AND FOUND THAT I WAS UNABLE TO TURN MY STEERING WHEEL IN EITHER DIRECTION. I SHUT THE ENGINE OFF AND RESTARTED VEHICLE TO FIND THAT AN ALARM OR BEEPING SOUNDED AND ON THE CLUSTER MESSAGE BOARD A FAULT READ "POWER ASSIST STEERING FAULT" AND WAS AGAIN BARELY WITH BOTH HANDS FORCEFULLY ABLE TURN STEERING WHEEL EITHER WAY LEFT TO RIGHT. I WAS ONLY TWO BLOCKS LUCKILY FROM MY HOME AND MAN HANDLED THE STEERING TO MY GARAGE. AFTER A QUICK SEARCH I SEE THAT FORD ALONG WITH THE NHTSA FAILED TO INCLUDE FORD MODELS FROM 2008-2010 IN A RECALL FOR FAILING ELECTRONIC POWER STEERING RACK AND PINION ASSEMBLIES THAT WAS ISSUED FOR 2011 AND UP MODELS. THESE PRE 2011 MODELS CONTAIN THE SAME EXACT PARTS AS WHAT IS IN THIS RECALL. THE PARTS COST IS NEARLY $1100 AND UPWARDS OF $1000 FOR LABOR. THIS NEGLIGENCE BY BOTH PARTIES HAS RAISED THE INJURY OR DEATH FACTOR TEN FOLD FOR EVERY ECOBOOST OWNER ALONG WITH THE ENTIRE POPULATION AS THESE CARS ARE GETTING OLDER OUT ON OUR STREETS. IF THIS FAULT WOULD HAVE HAPPENED THE PREVIOUS DAY AS I TRAVELED FOR OVER 3 HOURS ON THE INTERSTATE OR MAKING MY WAY AROUND A CURVE OR ANY TURN I MAY NOT HAVE BEEN ABLE TO TYPE THIS COMPLAINT. JUST GOOGLE THIS DEFECT AND TO NO SURPRISE I'M NOT THE ONLY VICTIM OF THIS KNOWN PROBLEM. MANY HAVE HAD ACCIDENTS RELATED TO THIS SUDDEN PART FAILURE OR NEAR MISSED. MANY VICTIMS HAVE TRIED TO ADDRESS THIS ISSUE WITH FORD AND THE NHTSA TO RECEIVE NO ASSISTANCE REGARDING THIS ISSUE. WHY IS THAT. THIS PROBLEM IS NOT GOING TO DISAPPEAR BUT ONLY GET WORSE AS THE CONTROL MODULE MOUNTED ON THE RACK AND PINION IS SUBJECTED TO EXTREME HEAT FROM THE TURBOS AND CATALYTIC CONVERTERS THAT WAS ENGINEERED DUE TO A LACK OF SPACE INSIDE THE ENGINE BAY AREA AND WERE MOUNTED WITH IN 3 INCHES AWAY FROM THIS ELECTRONIC RACK AND PINION COMPONENT. HELP!!!

TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST STEERING ABILITY AND "SERVICE POWER STEERING" APPEARED ON THE MESSAGE CENTER. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT WAS ABLE TO DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

WHILE PARKED IN A PARKING LOT, WITHOUT ANY WARNING, THE SCREEN ON THE SPEEDOMETER DISPLAYED "POWER STEERING ASSIST FAULT" AND I WAS UNABLE TO TURN THE STEERING WHEEL. I TRIED RESTARTING THE CAR, BUT THAT MESSAGE WOULD NOT CLEAR AND THE WHEEL WOULD NOT TURN. THANKFULLY, I WAS NOT DRIVING WHEN THIS OCCURRED. I HAD TO GET MY CAR TOWED SINCE IT WAS IMPOSSIBLE TO DRIVE. THIS IS A COMMON PROBLEM WITH THE FORD TAURUS SHO 2010 MODELS. AS MANY OF 2011 FORD MODELS HAD THE SAME ISSUE AND THERE WAS A HUGE RECALL DUE TO THE SAME POWER STEERING FAULT ASSIST PROBLEM. THE 2010 MODEL IS USING THE SAME PARTS AS 2011 MODEL BUT THE 2010 MODELS IS NOT LISTED UNDER THE RECALL. I CONTACTED FORD ABOUT THIS ISSUE ONLY TO GET MY CONVERSATION DISCONNECTED MIDWAY BY THE REPRESENTATIVE. I CALLED AGAIN TO EXPLAIN THE SITUATION BUT AGAIN I GOT DISCONNECTED RUDELY. THIS IS VERY UNPROFESSIONAL AND I HAVE BEEN A FORD CUSTOMER FOR YEARS. THERE WAS NO FORM OF COMPENSATION FROM FORD AND IT COST ME 2200 USD TO GET IT FIXED OUT OF POCKET.

MY 2010 FORD TAURUS FRONT DRIVER DOOR FIRST FELT LIKE THE DOOR HANDLE WAS SPRUNG. IT DID THAT FOR A WEEK OR TWO. THEN NEXT THING I KNOW I CAN'T OPEN THE DOOR WITH THE HANDLE ON THE INSIDE OF A DOOR! I HAVE TO LOWER WINDOW, UNLOCK THE CAR, OPEN HANDLE FROM OUTSIDE. THEN RAISE DRIVERS WINDOW, GET OUT OF CAR AND THEN LOCK THE DOOR. THIS IS VERY DIFFICULT BECAUSE I'M GOING THROUGH ACTIVE BREAST CANCER TREATMENT AND HAVING TO BEND MY ARM LIKE THAT.