NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
41 reportsClear category filter76,500 miles · Jul 29, 2017
Electrical SystemElectronic Stability Control (esc)Steering
I HAVE A 2010 TAURUS SHO THAT HAS THE ECO ENGINE THAT I BOUGHT 7 MONTHS AGO AND EVERYTHING WAS FINE UNTIL I WAS DRIVING ON THE FREEWAY AND I LOOK AT THE DASHAFTER SOMETHING POPS UP ON THE DISPLAY UNDER THE MPH GAUGE AND IT SAYS THAT I HAVE TO SERVICE POWERSTEERING SO I PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE VEHICLE …
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I HAVE A 2010 TAURUS SHO THAT HAS THE ECO ENGINE THAT I BOUGHT 7 MONTHS AGO AND EVERYTHING WAS FINE UNTIL I WAS DRIVING ON THE FREEWAY AND I LOOK AT THE DASHAFTER SOMETHING POPS UP ON THE DISPLAY UNDER THE MPH GAUGE AND IT SAYS THAT I HAVE TO SERVICE POWERSTEERING SO I PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF THE VEHICLE TO SEE IF IT RESET AND TO MY SURPRISE WHEN I START THE VEHICLE IT SAYS SERVICE POWERSTEERING NOW SONOW MY STEERING WHEEL IS COMPLETELY UN ASSISTED BY THE THE ELECTRIC POWER STEERING SO THE STEERING WHEEL IS ALMOST LOCKED I STRUGGLED TO MAKE IT HOME AROUND TURN ALMOST CRASHING INTO RAILS AND I HAD TO DRIVE SLOWER THAN THE 18 WHEELERS ON THE FREEWAY THE WORST PART WAS THAT I WAS WITH MY FAMILY WE WERE ALL TERRIFIED AS I WAS STRUGGLING TO STEER WITH ALL MY STRENGTH TO MAKE IT HOME SAFE . AFTER WE BARELY MADE IT HOME I JUST TOOK IT TO GET THE CODE TURNED OFF AT A MECHANIC SHOP WICH WAS VERY SIMPLE , BUT GUESS WHAT IT CAME BACK EVERYTIME I GOT ON THE FREEWAY WICH IS NOT SAFE .THIS VEHICLE IS JUST SITTING IN MY GARAGE AS IT CANNOT BE DRIVEN WITH SUCH PROBLEM . THIS IS A REALLY SERIOUS PROBLEM AND SHOULD BE ADDRESSED ASAP BEFORE ANYONE GETS HURT .
NHTSA ODI #11011408
102,000 miles · Jun 26, 2017
SteeringTraction Control System
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE TRACTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ABS AND THE AD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR…
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TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE TRACTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ABS AND THE AD SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
NHTSA ODI #11001424
73,000 miles · Feb 8, 2017
Steering
TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE W…
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TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA ODI #10950258
52,000 miles · Feb 1, 2017
Steering
POWER STEERING ASSIST FAILED, ALMOST LOCKING UP STEERING WHILE STATIONERY. VEHICLE COULD NOT BE DRIVEN AS TOO MANY FORCE IS NEEDED TO MOVE THE STEERING WHEEL. THIS IS THE INFAMOUS ELECTRONIC POWER ASSIST SYSTEM (EPAS) ON MANY RECENT FORDS THAT ARE FAILING LEFT AND RIGHT. THE SYSTEM REPLACEMENT PART IS ABOUT $1,300 (THE WHOLE THI…
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POWER STEERING ASSIST FAILED, ALMOST LOCKING UP STEERING WHILE STATIONERY. VEHICLE COULD NOT BE DRIVEN AS TOO MANY FORCE IS NEEDED TO MOVE THE STEERING WHEEL. THIS IS THE INFAMOUS ELECTRONIC POWER ASSIST SYSTEM (EPAS) ON MANY RECENT FORDS THAT ARE FAILING LEFT AND RIGHT. THE SYSTEM REPLACEMENT PART IS ABOUT $1,300 (THE WHOLE THING NEW, AS IT CAN NOT BE REPAIRED) + $700 LABOR = A $2,000+ REPAIR. FORD HAS DECIDED TO RECALL SOME VEHICLES (2011 AND NEWER) BUT OTHERS NOT (2010 OR EARLIER), LEAVING OWNERS LIKE MYSELF STRANDED, AS THESE EPAS USUALLY FAIL AFTER THE WARRANTY EXPIRES. I OWN A 2010 TAURUS SHO, ON THESE PARTICULAR 2010 AND EARLIER SYSTEMS, WHICH APPEAR TO BE AN EARLIER GENERATION, WHEN THE EPAS FAILS, STEERING BECOMES HARD AS A ROCK, YOU SIMPLY CAN NOT DRIVE THE CAR. THIS IS VERY CONCERNING IF IT HAPPENS WHILE DRIVING. UNFORTUNATELY, FORD HAS BEEN HIDING, AND EVEN THEY HAVE BEEN INVESTIGATED, THEY CLAIM THAT EVEN WHEN THE EPAS FAILS, YOU STILL SHOULD BE ABLE TO STEER YOUR CAR AND BE ABLE TO DRIVE IT WITH JUST A LITTLE MORE EFFORT. THIS IS HALF TRUE. THAT IS THE CASE WITH THE 2011 AND NEWER EPAS SYSTEMS, WHICH YOU CAN SEE DEMONSTRATED HERE: HTTPS://YOUTU.BE/SU5FD_W5HXM?T=1M53S BUT FOR 2010 AND EARLIER, THAT IS NOT THE CASE, AS THIS FELLOW DEMONSTRATE: HTTPS://YOUTU.BE/SZHMXWCP9FO SO, THIS ISSUE IS REALLY AFFECTING PRE 2010 OWNERS, WHICH APPEAR TO HAVE A 1ST GEN EPAS I GUESS, SINCE THE TWO BEHAVE DIFFERENTLY WHEN THEY FAIL. FORD SHOULD BE INVESTIGATED AS TO WHY THEY RECALLED 2011 AND NEWER BUT DID NOT RECALLED 2010 AND EARLIER. THE TWO SYSTEMS ARE DIFFERENT, AND THE PRE-2010 IS A MORE CONCERNING ISSUE, AS IT INVOLVES A TOTAL STEERING LOSS OF THE CAR. *TR
NHTSA ODI #10948944
Mileage unknown · Jan 23, 2017
Steering
THE "SERVICE POWER STEERING NOW" LIGHT IS ON THE DASHBOARD, AND THE POWER STEERING DOES NOT WORK. THE DEALER USED THE DIAGNOSTIC COMPUTER, WHICH SHOWS THE STEERING GEAR NEEDS TO BE REPLACED. THEY WERE ABLE TO RESET THE CODE, AND POWER STEERING WAS WORKING JUST FINE. AFTER 10 MINUTES OF DRIVING THE "SERVICE POWER STEERING" LIGHT …
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THE "SERVICE POWER STEERING NOW" LIGHT IS ON THE DASHBOARD, AND THE POWER STEERING DOES NOT WORK. THE DEALER USED THE DIAGNOSTIC COMPUTER, WHICH SHOWS THE STEERING GEAR NEEDS TO BE REPLACED. THEY WERE ABLE TO RESET THE CODE, AND POWER STEERING WAS WORKING JUST FINE. AFTER 10 MINUTES OF DRIVING THE "SERVICE POWER STEERING" LIGHT IS BACK ON. POWER STEERING STILL WORKS. *TR
NHTSA ODI #10947053
48,000 miles · Oct 6, 2016
Steering
TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE THE VEHICLE WAS PARKED, AN ABNORMAL NOISE WAS HEARD COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT INDEPENDENTLY INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS STEERING FLUID ON THE RACK AND PINION HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIF…
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TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE THE VEHICLE WAS PARKED, AN ABNORMAL NOISE WAS HEARD COMING FROM UNDERNEATH THE VEHICLE. THE CONTACT INDEPENDENTLY INSPECTED THE VEHICLE AND NOTICED THAT THERE WAS STEERING FLUID ON THE RACK AND PINION HOUSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
NHTSA ODI #10914162
98,000 miles · Jul 15, 2016
SteeringTiresTraction Control System
TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRACTION CONTROL, LOW TIRE PRESSURE, AND CHECK STEERING WARNING LIGHTS ILLUMINATED AND THE POWER STEERING STOPPED WORKING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND WENT OFF ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. TH…
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TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRACTION CONTROL, LOW TIRE PRESSURE, AND CHECK STEERING WARNING LIGHTS ILLUMINATED AND THE POWER STEERING STOPPED WORKING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND WENT OFF ROAD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER STATED THAT THE STEERING COLUMN MOTOR MIGHT NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.
NHTSA ODI #10884997
103,000 miles · Jul 2, 2016
Steering
HARD STEERING WHEEL WHEN IS TURNING .
NHTSA ODI #10882280
62,930 miles · Feb 11, 2016
Electrical SystemEngineSteering
02/09/2016. I WAS STATIONARY AT A STOP LIGHT. I LOST ALL ELECTRICAL POWER.I LOST ALL POWER STEERING FUNCTIONS. THE DASHBOARD MESSAGE SAID TO PUT THE TRANSMISSION IN PARK. THESE INSTRUCTIONS WOULD HAVE IMMEDIATELY DAMAGED THE TRANSMISSION. YOU CAN RESTART THE PUSH BUTTON START IN NEUTRAL ONLY BY USING THE BRAKE PEDAL FIRST. HAD …
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02/09/2016. I WAS STATIONARY AT A STOP LIGHT. I LOST ALL ELECTRICAL POWER.I LOST ALL POWER STEERING FUNCTIONS. THE DASHBOARD MESSAGE SAID TO PUT THE TRANSMISSION IN PARK. THESE INSTRUCTIONS WOULD HAVE IMMEDIATELY DAMAGED THE TRANSMISSION. YOU CAN RESTART THE PUSH BUTTON START IN NEUTRAL ONLY BY USING THE BRAKE PEDAL FIRST. HAD I BEEN IN ANY TYPE OF TRAFFIC, A REAR END COLLISION COULD HAVE OCCURRED. THE CAR WAS INSPECTED AT A FORD DEALER TODAY ( 02/11/2016). THE REMEDY WAS TO CHANGE A RFA MODULE RELATED TO THE KEY FOBS. THE THEORY IS THIS : NO KEY RECOGNITION MEANS THE COMPUTER IS TELLING THE CAR TO SHUT DOWN. THE FORD DEALER CAN'T EXPLAIN WHILE THE PROBLEM IS INTERMITTENT : ( I DRIVE WITH THE SAME KEY FOBS AT ALL TIMES). THIS IS PROBABLY NOT THE SOLUTION. THIS IS THE SECOND REPORT FILED ON THE SAME VEHICLE. THE DATE OF LAST REPORT WAS 07/31/2011. NHTSA ID NUMBER 10416408. THE SOLUTION LAST TIME WAS REPLACEMENT OF THE THROTTLE BODY ASSEMBLY. IT IS PRETTY OBVIOUS THE SOLUTIONS DO NOT MATCH. SO BASICALLY, FORD HAS NO ANSWER.
NHTSA ODI #10825620
37,900 miles · Apr 9, 2013
Steering
TWO DAYS BEFORE THE INCIDENT, THE STEERING ON THE CAR STARTED MAKING A NOISE WHEN THE STEERING WHEEL WAS BEING TURNED, SIMILAR TO SOMETHING RUBBING. WE VISUALLY CHECKED AND SAW NOTHING HUNG UP UNDER THE CAR. THE SYSTEM ON THIS CAR IS AN ELECTRIC POWER STEERING, SO THERE WAS NO FLUID TO CHECK EITHER. OTHER THAN THE NOISE, THE …
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TWO DAYS BEFORE THE INCIDENT, THE STEERING ON THE CAR STARTED MAKING A NOISE WHEN THE STEERING WHEEL WAS BEING TURNED, SIMILAR TO SOMETHING RUBBING. WE VISUALLY CHECKED AND SAW NOTHING HUNG UP UNDER THE CAR. THE SYSTEM ON THIS CAR IS AN ELECTRIC POWER STEERING, SO THERE WAS NO FLUID TO CHECK EITHER. OTHER THAN THE NOISE, THE STEERING SEEMED NORMAL EXCEPT FOR WITH THE STEERING WHEEL CENTERED, THERE FELT LIKE THE STEERING WHEEL WAS IN A SMALL DETENT. IT WOULD TAKE JUST A LITTLE EXTRA AMOUNT OF PRESSURE INITIALLY TO TURN THE WHEEL. HOWEVER ON THE 6TH, I WENT TO BACK THE CAR OUT OF THE GARAGE AND THE STEERING WHEEL WOULD NOT TURN, LITERALLY NOT TURN WITH ME PULLING AS HARD AS I COULD. AFTER ABOUT A MINUTE OF NO LUCK, I PULLED THE CAR STRAIGHT BACK INTO THE GARAGE. AT THIS POINT THE STEERING STARTED WORKING SOMEWHAT, I WOULD TURN THE STEERING WHEEL FOR WHAT SHOULD HAVE BEEN A HARD TURN AND THE TIRE WAS ONLY MOVING, MAYBE A 1/6TH OF A "NORMAL". AFTER ANOTHER MINUTE OR SO, IT STARTED ACTING LIKE IT DID INITIALLY, NORMAL TURN WITH THE NOISE. IF THE NO TURN OR 1/6ISH OF A TURN INCIDENTS WHAT HAVE OCCURRED ON A ROAD, THERE WOULD HAVE BEEN AND ACCIDENT, UNQUESTIONABLY. THERE WERE 4 ADULTS WHO ALL WITNESSED THIS INCIDENT. I HAD THE CAR TOWED TO THE NEAREST DEALER ON THE 8TH. I CONTACTED FORD AND THE RESPONSE WAS PRETTY MUCH PARTS BREAK, PAY TO FIX IT. *TR
NHTSA ODI #10505651
Official recalls
3Apr 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Jan 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence & remedy
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.
May 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Consequence & remedy
Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗