2010 Ford Taurus

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. THE CURRENT MILEAGE WAS 52,000. R

TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT THERE WAS AN INCREASE IN ENGINE RPMS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,880 AND THE CURRENT MILEAGE WAS 23,000.

MY WIFE WAS DRIVING THE CAR ON THE HIGHWAY WHEN IT STALLED WITHOUT WARNING AND LOST ALL POWER (INCLUDING POWER STEERING). THE DOORS ALSO LOCKED AUTOMATICALLY. SHE WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD SAFELY. THE CAR STARTED NORMALLY A FEW MINUTES LATER AND SHE DROVE IT DIRECTLY TO A FORD DEALERSHIP IN HACKETSTOWN NJ. THEY MADE SOME (IN RETROSPECT QUESTIONABLE) REPAIRS, REPLACING THE BATTERY AND THE FUEL PUMP. WHEN THE CAR WAS PICKED UP IT STALLED AGAIN LEAVING THE DEALERSHIP. WE TOOK IT TO ANOTHER MECHANIC WHO SAID THE FUEL PUMP WAS IMPROPERLY INSTALLED AND FIXED IT. THE CAR RAN FINE FOR ANOTHER FEW MONTHS, BUT STALLED AGAIN, IN THE EXACT SAME MANNER, GOING ABOUT 50 MILES PER HOUR. ONCE AGAIN, AFTER SAFELY NAVIGATING TO THE SHOULDER THE CAR ENGINE STARTED WITHOUT ISSUE. THIS TIME WE TOOK THE CAR TO MANHATTAN FORD AND CONTACTED FORD CUSTOMER CARE. FORD CUSTOMER CARE DID NOT CONCEDE ANY ISSUES WITH THE MODEL, AND USED THE SOMEWHAT CIRCULAR REASONING THAT IF THERE WERE A PROBLEM THE MODEL THEN THERE WOULD HAVE BEEN A RECALL, AND BECAUSE THERE WAS NO RECALL, THERE WAS NO PROBLEM. THEREFORE, THEY CONCLUDED, THE ISSUE RESTED SOLELY WITH MY INDIVIDUAL CAR. ON THE OTHER HAND, FORD CUSTOMER CARE WAS LESS ENTHUSIASTIC ABOUT REPORTING THE PROBLEM TO THE NHTSA. WHEN I FIRST REACHED OUT TO THEM ON 9/9/13 THEY SAID I DID NOT NEED TO REPORT ANYTHING SINCE FORD WOULD DO IT ON MY BEHALF. LATER, WHEN I SPOKE TO THE FORD CUSTOMER CARE REGIONAL SUPERVISOR [XXX] ON 9/11/13, SHE DISMISSED THE EFFICACY OF NHTSA, DISCOURAGING ME FROM MAKING A REPORT BY STATING THAT IT WOULD NOT MAKE A DIFFERENCE. FOR THEIR PART, THE MANHATTAN FORD DEALERSHIP SEEMED TO HAVE A GOOD GRASP OF THE SITUATION AND REPLACED THE THROTTLE BODY ASSEMBLY. THE DEALERSHIP EVEN DISCOUNTED THE REPAIR AFTER FORD REFUSED TO COVER IT UNDER THE ENGINE/POWERTRAIN WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2010 TAURUS SHO. BRAKES ROARING &/OR GRINDING WHEN APPLIED MEDIUM TO HEAVY. BRAKES FEEL WEAK & SLOW TO RESPOND WHEN APPLIED. LITE GREASE OR OIL BURNING SMELL COMING INTO CAR. ENGINE LOST POWER, CAR FILLED WITH HEAVY FUEL SMELL, MULTIPLE WARNING LIGHTS FLASHING, & STEERING WAS VERY HARD TO TURN IN TRAFFIC NEAR FORD DEALER & COASTED INTO THE SERVICE LANE. FORD SAID WRONG SPARK PLUGS INSTALLED AT FACTORY WHICH CAUSED PLUGS TO FOUL, THEN 2 INJECTORS TO LOCK WIDE OPEN, COIL PACKS RUINED, PCM BURNT UP, & SEVERAL OTHER PROBLEM. ADAPTIVE CRUISE CONTROL SHUTS DOWN ON THE INTERSTATE & WARNING SYSTEM FLASHES ON THE WINDSHIELD & SYSTEM SAYS SENSOR IS BLOCKED & THE COLLISION WARNING SYSTEM IS NOT WORKING. TO CORRECT THE PROBLEM THE VEHICLE HAS TO BE STOPPED & RESTARTED . TRANSMISSION DOWNSHIFTS INCORRECTLY AT TIMES OR HESITATES TO RESPOND WHILE TRYING TO MERGE INTO INTERSTATE TRAFFIC. FORD SYNC SYSTEM CUT ON & OFF OR DISCONNECTS FROM PHONE WHICH IS LINKED TO 911 FOR SAFETY. BLIND SPOT WARNING SYSTEM GIVES FALSE WARNINGS CONSTANTLY WHEN NO OTHER VEHICLES ARE NEAR & ON VARIOUS ROADS TYPES. AUTOMATIC WIPERS COME ON WHEN ITS NOT RAIN. ADAPTIVE CRUISE WILL NOT MAINTAIN THE PROPER GAPS BETWEEN VEHICLES AHEAD OF IT & DRIVER MUST TAKE CONTROL. DURING FUELING THE FUEL POURS OUT FROM THE OVERFLOW VALVE WHEN THE TANK TOPS OFF AT ANY GAS STATION. DARK QUARTER SIZE SPOT COMING UP IN THE DRIVER'S SIDE MIRROR WHICH OBSCURES VISION OF OTHER VEHICLES. DUST & DIRT ENTERING THE VEHICLE AROUND THE REAR DOORS WHILE DRIVING. DRIVER'S SIDE HEAD REST SLOWLY RISES UP OVER A FEW DAYS & TOUCHES DRIVER'S HEAD & CANNOT BE SAFELY PUSHED DOWN UNTIL STOPPED. MICHELIN MXV4 TIRES 20" STARTED SEPARATING WHERE THE SIDE WALLS MEET THE TREAD. MICHELIN IMMEDIATELY REPLACED THE 4 TIRES WITHOUT QUESTION. A TOTAL OF 34 PROBLEMS WITH THIS VEHICLE INCLUDING THE PAINT FADING OUT. CURRENTLY HAS 39,400 MILES. *TR

I'VE COMPLAINED TO MULTIPLE SERVICE DEALERS THAT MY CAR ALMOST STALLS WHILE LEAVING A DEAD STOP AND ALSO HESITATES AT HIGHWAY SPEEDS. I'M AFRAID TO DRIVE IT OUT OF STATE FOR FEAR OF AN INCIDENT BECAUSE OF THE ENGINE/TRANSMISSION BEHAVIOR. ONE DEALER SERVICE TRANSMISSION SPECIALIST ORDERED A PART AND INSTALLED IT, BUT, THE PROBLEMS STILL EXIST! *TR

I WAS DRIVING DOWN THE INTERSTATE WHEN THE CAR STARTED RUNNING REAL CHOPPY AND MISFIRING. I GOT THE CAR TO A SAFE DESTINATION. AFTER RESTARTING THE VEHICLE, THERE WAS A TREMENDOUS AMOUNT OF WHITE SMOKE COMING FROM THE EXHAUST. I WAS ABLE TO GET IT TO OUR NEAREST FORD DEALERSHIP. PRIOR TO THIS INCIDENT THERE WERE NO CHECK ENGINE LIGHTS, NO PROBLEMS PASSING EMISSIONS, JUST NO SIGNS THAT ANYTHING WAS WRONG. THIS IS A 2 YEAR OLD VEHICLE PURCHASED BRAND NEW FROM THE DEALERSHIP. FORD HAS BRAGGED ABOUT THIS ENGINE BEING A PREMIER ENGINE, TOP NOTCH ECO BOOST TURBO CHARGED AND FOR US TO HAVE TO REPLACE IT AFTER TWO YEARS OF DRIVING IS INSANE. WE HAVE VEHICLES OLDER THAN THIS 2010 TAURUS SHO, ONE WITH 100,000(CHEVY 2006), ANOTHER WITH 150, 000(HONDA 2004), AND ANOTHER WITH 60,000(MITSUBISHI 2003) THAT HAVE GIVEN US NO PROBLEMS. FORD HAS NOT LIVED UP TO THEIR CLAIMS ON THIS CAR. THE DEALERSHIP SAID THAT ONE OF THE CYLINDERS HAD A COMPRESSION OF 0 AND THAT WE NEEDED AN ENGINE REPLACEMENT. THEY NEVER TOOK THE ENGINE APART, THEY JUST DID A DIAGNOSTIC. I CALLED THE CUSTOMER SERVICE LINE AT FORD AND COMPLAINED IMMEDIATELY AFTER FINDING OUT THAT WE WERE GOING TO NEED AN ENGINE. THEY QUOTED A PRICE OF $6800 TO REPLACE THE ENGINE.AFTER PROVIDING OUR SERVICE RECORDS, FORD OFFERED TO HELP US WITH SOME OF THE COST BUT WE WERE STILL OUT OF POCKET ALMOST $5000. WARNING TO CONSUMERS, THIS CAR, EVEN THOUGH I LOVED DRIVING IT, I WOULD NOT RECOMMEND IT TO ANYONE! WE PAID CLOSE TO $50,000 FOR THIS CAR. IF YOU DARE TO RISK BUYING THIS CAR YOU BETTER GET THE EXTENDED WARRANTY BECAUSE YOU JUST MAY NEED IT. A BIG DISAPPOINTMENT. SUPPOSEDLY FORD SENT OUR ENGINE TO BE EXAMINED CLOSELY. I HOPE THEY FIND OUT WHAT THE REAL PROBLEM IS BECAUSE I WOULD NOT WANT ANYONE TO HAVE TO GO THROUGH WHAT WE DID.WE WILL NOT BE BUYING ANY FORD VEHICLES EVER AGAIN!!! *TR

AT LEAST 7 TIMES WHILE DRIVING ON THE EXPRESSWAY THE ENGINE STALLED. I HAVE TO SHIFT TO NEUTRAL AND STEP ON THE BRAKE AND PUSH THE START BUTTON AND THE CAR IS BACK TO NORMAL WHEN I SHIFT TO DRIVE. I TOOK IT IN TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG. THE FEAR IS THAT I DO NOT KNOW WHEN IT WILL STALL AGAIN. I HAVE READ ON THE INTERNET THAT OTHER FORD TAURUS OWNERS HAVE THE SAME PROBLEM. I WOULD HOPE THAT YOU COULD MAKE THE FORD COMPANY RECALL THESE CARS BEFORE SOMEBODY GETS HURT. BEFORE IT STALLED THE PREVIOUS TIME ON SEPT. 2, 2011 AT 38,640 MILES IT DID NOT STALL TILL JULY 5,2012. AT47,405 MILES. THEN IT STALLED YESTERDAY JULY 16, 2012. *TR