NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
874 reportsMileage unknown · Jun 28, 2001
Service Brakes, HydraulicSteering
BRAKES ACT AS IF THEY WERE NOT GOING TO STOP, FIRST TIME I CARRIED THE CAR BACK FORD FIXED THE BRAKES, SO THEY SAY. I CARRIED THE CAR BACK SEVERAL TIMES AFTER THAT AND THEY SAY THE FOUND NO PROBLEMS, I FINALLY HAD TO TAKE THE CAR AND HAVE THE BRAKES REPAIRED.. WHEN SITTING STILL, CAR PULSATES, DEALER SAID THAT THIS IS CALLED E…
Read full complaint
BRAKES ACT AS IF THEY WERE NOT GOING TO STOP, FIRST TIME I CARRIED THE CAR BACK FORD FIXED THE BRAKES, SO THEY SAY. I CARRIED THE CAR BACK SEVERAL TIMES AFTER THAT AND THEY SAY THE FOUND NO PROBLEMS, I FINALLY HAD TO TAKE THE CAR AND HAVE THE BRAKES REPAIRED.. WHEN SITTING STILL, CAR PULSATES, DEALER SAID THAT THIS IS CALLED ERRATIC IDLING THE FIRST TIME I CARRIED IT, THEY SAID REASON UNKNOW. THE OTHER TIMES THAT I CARRIED IT THEY SAY THEY COULDN'T FIND ANYTHING WRONG. RACK AND PENION WENT OUT, FORD CHARGED ME 180.00 TO FIX.
NHTSA ODI #747529
Mileage unknown · Jun 25, 2001
Vehicle Speed Control
WHEN DEPRESSING BRAKE PEDAL TO MAKE A GRADUAL STOP VEHICLE WILL SURGE FORWARD. ALSO, ENGINE RPM WILL IDLE HIGH.*AK THE SURGE OCCURS RANDOMLY AND WAS DANGEROUS. THE DEALER REPLACED IDLE CONTROL VALVE, BUT THE PROBLEM WAS NOT SOLVED. *YH
NHTSA ODI #891073
Mileage unknown · Jun 13, 2001
Suspension
WHILE DRIVING ABOUT ANY MPH AND MAKING A TURN COULD HEAR A POPPING NOISE COMING FROM FRONT OF VEHICLE WHERE HAD TAKEN VEHICLE TO DEALER, AND THEY COULD NOT FIND OUT WHAT WAS CAUSING THE PROBLEM. *AK *SLC
NHTSA ODI #890350
Mileage unknown · Jun 8, 2001
Service Brakes, Hydraulic
WHEN PULLING INTO THE DRIVEWAY AND UPON APPLYING BRAKES CONSUMER HEARD A SCRAPING NOISE COMING FROM BRAKES. CONSUMER HAS CONTACTED DEALER. DEALER HAS REPLACED ABS BRAKES/ ROTORS AND PADS WERE CLEANED. PROBLEM STILL OCCURRED, CAUSING PROBLEMS WITH STEERING WHEEL SHAKING. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ODI #890046
Mileage unknown · Jun 5, 2001
Engine And Engine CoolingService Brakes, HydraulicSuspension
FOUL ODOR IN PSGR COMPARTMENT AFTER ENG GETS HOT (20 MIN); RETD TO DLR 3X, DLR=NO PROB FOUND;BRAKES=PULSATE,TURNED ROTORS;INTERMITTENT WASHER SPRAY WHEN WIPERS ON(WASHER FLUID NOT ACTIVATED) =TURN SIGNAL SW RPLCD;BROKEN MO MOUNT FOUND, DLR REPLCD; SWAY BAR BRKN, DLR REPLCD; DLR BOUGHT VEHL BACK DUE TO ODOR PROBLEM-SLSMAN & UV MG…
Read full complaint
FOUL ODOR IN PSGR COMPARTMENT AFTER ENG GETS HOT (20 MIN); RETD TO DLR 3X, DLR=NO PROB FOUND;BRAKES=PULSATE,TURNED ROTORS;INTERMITTENT WASHER SPRAY WHEN WIPERS ON(WASHER FLUID NOT ACTIVATED) =TURN SIGNAL SW RPLCD;BROKEN MO MOUNT FOUND, DLR REPLCD; SWAY BAR BRKN, DLR REPLCD; DLR BOUGHT VEHL BACK DUE TO ODOR PROBLEM-SLSMAN & UV MGR WERE WONDERFUL, SERV DEPT =DEPENDS ON TECH INVOLVED; BOUGHT 2000 TAU SES FR BD FORD. *AK
NHTSA ODI #746459
Mileage unknown · May 30, 2001
Visibility
INTERMITTENTLY WINDSHIELD WIPERS ARE OPERATING WHILE SWITCH IS IN OFF MODE. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT PARTS WERE ON BACK ORDERS. *AK CONSUMER STATES PART STILL HAS NOT COME IN YET. *SLC
NHTSA ODI #889403
Mileage unknown · May 30, 2001
Steering
AFTER DRIVING 60000 MAINLY FREEWAY MILES A SEAL FAILED ON THE RACK. BY THE MECHANIC'S DESCRIPTION, THE SEAL WAS NOT WORN. THE RACK WAS REPLACED BY THE DEALERSHIP. *AK
NHTSA ODI #746133
Mileage unknown · May 28, 2001
Exterior LightingInjury
I BOUGHT A HITCH COVER LIGHT ,THAT PERMANENTLY BLOCK'S THE VIEW OF THE VITAL VISUAL SAFETY INSPECTION TRAILER HITCH RECEIVER , INSTALLED LOCKING PIN , EMERGENCY TOW CHAIN'S, AND 7 PRONG. ELECT. AND BALL MOUNT STABILITY. THIS UNIVERSAL VEHICLE PRODUCT IS CALLED: WHITE NIGHT REVERSE LIGHT SYSTEM. PATENT NAME: SUPPLEMENTAL REVERSE…
Read full complaint
I BOUGHT A HITCH COVER LIGHT ,THAT PERMANENTLY BLOCK'S THE VIEW OF THE VITAL VISUAL SAFETY INSPECTION TRAILER HITCH RECEIVER , INSTALLED LOCKING PIN , EMERGENCY TOW CHAIN'S, AND 7 PRONG. ELECT. AND BALL MOUNT STABILITY. THIS UNIVERSAL VEHICLE PRODUCT IS CALLED: WHITE NIGHT REVERSE LIGHT SYSTEM. PATENT NAME: SUPPLEMENTAL REVERSE LIGHT ISSUED JULY 27,2000 VIEWABLE AT WWW.CRUISERSTAINLESS.COM . BOUGHT FOR $75.00 . THE PROBLEM WITH THIS IS: THEY HAVE ADDITIONAL ATTACHMENT FEATURES FOR THIS LARGE HITCH RECEIVER COVER NOT COVERED BY THE PATENT. THIS PRODUCT PERMANENTLY BLOCKS THE VITAL VIEW OF THE HICH PIN, EMERGENCY TOW CHAIN AND STRUCTURAL STABILITY OF THE OEM STANDARDIZED - BEST SELLING AFTERMARKET TRAILER HITCH RECEIVER. MY ACCIDENT WOULD HAVE BEEN PREVENTED IF THIS PRODUCT THAT BLOCKED THE HITCH RECEIVER VIEW DURING TOWING DID NOT TAKE PLACE. THE OWNER OF THIS PRODUCT IS ROGER BYERS. IF THEY CONTINUE TO SELL THIS PRODUCT THAT COVERS THE HITCH WITH NO VIEW OF HITCH RECEIVER INSTALLED ACCESSORIES MORE LOSS OF TOWING TRAILERS, LIVES AND SAFETY INSPECTIONS OF THE HITCH RECEIVER DURING TOWING WILL CONTINUE. PLEASE STOP THEM FROM HURTING OTHERS. (DOT NUMBER: 12.201 TIRESIZE: 11)
NHTSA ODI #746025
Mileage unknown · May 26, 2001
Power Train
TRANSMISSION DOES NOT LET THE CAR DECELLERATE WHEN LETTING UP ON THE ACCELERATOR, IT STAYS CONSTANT OR SURGES. I AM THE CAR COULD INJURE SOMEONE IN PARKING LOT. IT ALSO DOESN'T SEEM TO DECELLERATE AT OTHER SPEEDS, AS IF CRUISE IS ON, DONT HAVE CRUISE. THE FORD "MASTER MECHANIC" INDICATED THAT HE EVEN CALLED FORD ENGINEERS TO REP…
Read full complaint
TRANSMISSION DOES NOT LET THE CAR DECELLERATE WHEN LETTING UP ON THE ACCELERATOR, IT STAYS CONSTANT OR SURGES. I AM THE CAR COULD INJURE SOMEONE IN PARKING LOT. IT ALSO DOESN'T SEEM TO DECELLERATE AT OTHER SPEEDS, AS IF CRUISE IS ON, DONT HAVE CRUISE. THE FORD "MASTER MECHANIC" INDICATED THAT HE EVEN CALLED FORD ENGINEERS TO REPROGRAM THE POWERTRAIN CONTROL MODULE WITH NO CHANGE. HE HAD ME DRIVE ANOTHER 1999 TAURUS ON THE DEALERS USED CAR LOT, AND IT DID THE SAME THING.*AK
NHTSA ODI #745934
Mileage unknown · May 25, 2001
Service Brakes, Hydraulic
BRAKE ROTORS GO OUT OF ROUND EVERY FEW THOUSAND MILES. WHEN APPLYING BRAKES CAR SHAKES AND BRAKING POWER SEEMS TO PULSATE. DANGEROUS.*AK
NHTSA ODI #745902
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.