Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
220–25K
6925–50K
8650–75K
7475–100K
64100–150K
22150K+
337 reports with mileage · 537 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 180 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 109 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
61 crash reports16 fire reports46 injury reports
What owners actually said
874 reports
Mileage unknown · Mar 26, 2002
Fuel System, Gasoline
WAS DRIVING FOR APPROXIMATELY 5 MINUTES BEFORE VEHICLE JUST QUIT. TRIED STARTING IT BACK UP AND THE SYMPTOMS WERE SIMILAR TO WHAT IT WOULD BE IF IT HAD RUN OUT OF GAS BUT IT HAD A HALF TANK FULL. WAS TOWED TO THE DEALER AND TOLD THAT THE FUEL PUMP IS THE PROBLEM. THIS IS DEFINITELY A SAFETY HAZARD WHEN THE CAR UNEXPEXTEDLY ST…
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WAS DRIVING FOR APPROXIMATELY 5 MINUTES BEFORE VEHICLE JUST QUIT. TRIED STARTING IT BACK UP AND THE SYMPTOMS WERE SIMILAR TO WHAT IT WOULD BE IF IT HAD RUN OUT OF GAS BUT IT HAD A HALF TANK FULL. WAS TOWED TO THE DEALER AND TOLD THAT THE FUEL PUMP IS THE PROBLEM. THIS IS DEFINITELY A SAFETY HAZARD WHEN THE CAR UNEXPEXTEDLY STALLS OUT IN THE MIDDLE OF BUSY RUSH HOUR TRAFFIC. NLM
NHTSA ODI #759828
Mileage unknown · Mar 24, 2002
Suspension
I WAS TURNING LEFT ONTO A STREET WHEN LEFT FRONT SPRING BROKE CAUSING DAMAGE TO STRUT AND STABILIZER LINK. THIS SEEMS TO A VERY DANGEROUS THING TO BE FAILING ON A VEHICHLE AND THROUGH RESEARCH I KNOW I AM NOT THE FIRST OWNER OF A TAURUS TO EXPIERIENCE THIS FAILURE. IT MAKES ME WONDER HOW LONG UNTIL THE RIGHT SPRING GOES. FORD SH…
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I WAS TURNING LEFT ONTO A STREET WHEN LEFT FRONT SPRING BROKE CAUSING DAMAGE TO STRUT AND STABILIZER LINK. THIS SEEMS TO A VERY DANGEROUS THING TO BE FAILING ON A VEHICHLE AND THROUGH RESEARCH I KNOW I AM NOT THE FIRST OWNER OF A TAURUS TO EXPIERIENCE THIS FAILURE. IT MAKES ME WONDER HOW LONG UNTIL THE RIGHT SPRING GOES. FORD SHOULD RECALL THESE VEHICHLES AND REPAIR THE PROBLEM BEFORE SOMEONE DIES AND NOT AFTER.THEY SHOULD ALSO HAVE TO REIMBURSE REPAIR COST TO ANYONE WHO HAS HAD TO HAVE THEIR SPRINGS REPLACED.*AK
NHTSA ODI #759751
Mileage unknown · Mar 22, 2002
Steering
VEHICLE WAS LOSING POWER STEERING FLUID, VEHICLE WAS TAKEN TO DEALER, AND DEALER INFORMED CONSUMER THAT RACK AND PINION STEERING HAD TO BE REPLACED. *AK THE FIRST STEERING RACK WAS DEFECTIVE AND REPLACED WITH ANOTHER STEERING RACK AND THE SECOND ONE ALSO FAILED. *YD
NHTSA ODI #8006194
Mileage unknown · Mar 18, 2002
Power TrainVehicle Speed Control
WHILE TRAVELING NOTICED VEHICLE IDLING HIGH AND DOWN SHIFTING. DEALER HAS BEEN CONTACTED, AND INDICATED THAT TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ODI #8005781
Mileage unknown · Mar 15, 2002
Engine And Engine CoolingStructure
CONSUMER NOTICED GAS LEAKING FROM VEHICLE. TOOK VEHICLE TO DEALER WHO REPLACED CANISTER AND VENT SOLENOID ASSEMBLY. THIS WAS SECOND TIME THIS PROBLEM WAS REPAIRED.*AK CONSUMER STATES THAT VEHICLE HAD A TRUNK LEAK. *TT
NHTSA ODI #8005743
Mileage unknown · Mar 15, 2002
Steering
FIRST NOTICED PROBLEM 3/01/02- ALL OF A SUDDEN CAR WAS HARD TO TURN AND MAKING NOISE. WHEN I GOT HOME, MY HUSBAND FILLED POWER STEERING FLUID- IT WAS LOW BUT NOT EMPTY. SEEMED TO DO OK FOR A COUPLE DAYS- NO NOISES OR MAJOR DIFFICULTY TURNING. PROBLEMS STARTED AGAIN ONLY WORSE, NOTICED WHEN WE TURNED THE CAR OFF FLUID LEAKING FRO…
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FIRST NOTICED PROBLEM 3/01/02- ALL OF A SUDDEN CAR WAS HARD TO TURN AND MAKING NOISE. WHEN I GOT HOME, MY HUSBAND FILLED POWER STEERING FLUID- IT WAS LOW BUT NOT EMPTY. SEEMED TO DO OK FOR A COUPLE DAYS- NO NOISES OR MAJOR DIFFICULTY TURNING. PROBLEMS STARTED AGAIN ONLY WORSE, NOTICED WHEN WE TURNED THE CAR OFF FLUID LEAKING FROM SOMEWHERE. WE TOOK THE CAR TO A FIRESTONE DEALER, WHO CALLED US BACK, AND ADVISED US TO TAKE THE CAR TO OUR DEALERSHIP. THEY WERE NOT SURE OF THE PROBLEM AND THOUGHT BEST TO TAKE IT TO THE DEALERSHIP. ALSO ADVISED US TO CHECK INTO THIS PROBLEM FURTHER SINCE THE CAR WAS LOW IN MILEAGE. A FRIEND SUGGESTED WE LOOK AT YOUR WEBSITE TO SEE IF ANY OTHER CARS HAD THIS PROBLEM. WE DID AND FOUND 16 OTHER 1999 TAURUS REPORTING PROBLEM WITH POWER STEERING. THE NEXT DAY CAR WAS TAKEN TO ALDERMAN FORD, WE EXPLAINED THE PROBLEM- TOLD THEM ABOUT OUR FINDINGS ON YOUR WEBSITE AND THE PROBLEM WITH THE OTHER CARS. THEY SAID THEY WOULD CHECK INTO IF THE SAME PROBLEM FOUND MAYBE COULD HELP US OUT WITH COST. THREE DAYS LATER RECEIVED A CALL SAYING IT WAS THE POWER STEERING RACK- THE SAME PROBLEM REPORTED BY OTHERS TO YOUR AGENCY. THEY TOLD US THE BEST THEY COULD DO WOULD BE DO REDUCE THE PRICE BY APPROX. $200. OUR FINAL COST WAS STILL $820!!! WE EXPRESSED OUR DISPLEASURE WITH THIS, SPOKE WITH SERVICE MANAGER AND GENERAL MANGAGER. THEY SAID IF SUCH A KNOWN PROBLEM FORD WOULD PROBABLY HAVE DONE SOMETHING, AND THAT THEY HAD NOT SEEN THIS PROBLEM BEFORE. WE DO NOT HAVE MAINTENANCE RECORDS FOR THE CAR, MY HUSBAND DOES THE MAINTENANCE HIMSELF AND WE HAVE NOT DOCUMENTED IT. WE REALIZE OUR MISTAKE IN THIS PRACTICE. HOWEVER, I STILL CANNOT BELIEVE THIS PROBLEM IS HAPPENING TO MULTIPLE PEOPLE AND FORD IS DOING NOTHING ABOUT IT! I'VE HAD MANY FORDS, THIS IS MY SECOND TAURUS...AND AFTER THIS EPISODE WILL PROBABLY BE MY LAST. I REALIZE THE CAR IS OUT OF WARRANTY, BUT THIS IS A HUGE EXPENSE FOR A CAR ONLY A FEW YEARS OLD. I HOPE FORD DECIDES TO TAKE PROPER ACTION ON THIS PROBL
NHTSA ODI #759417
Mileage unknown · Mar 12, 2002
Service Brakes, HydraulicWheels
VEHICLE VIBRATES WHEN ACCELERATING 60MPH AND HIGHER, DEALER INSPECTED VEHICLE SEVERAL TIMES, AND REPLACED THE TIRES AND ROTORS. *AK. IN JUNE OF 1999 CONSUMER WAS INFORMED THAT THE WHEELS WERE OUT OF ROUND NOT THE TIRES, ONE OF FOUR TIRES WAS REPLACED, HOWEVER THE PROBLEM REMAINED, CONSUMER STATES VEHICLE IS ON ITS SECOND SET OF…
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VEHICLE VIBRATES WHEN ACCELERATING 60MPH AND HIGHER, DEALER INSPECTED VEHICLE SEVERAL TIMES, AND REPLACED THE TIRES AND ROTORS. *AK. IN JUNE OF 1999 CONSUMER WAS INFORMED THAT THE WHEELS WERE OUT OF ROUND NOT THE TIRES, ONE OF FOUR TIRES WAS REPLACED, HOWEVER THE PROBLEM REMAINED, CONSUMER STATES VEHICLE IS ON ITS SECOND SET OF TIRES.*JB
NHTSA ODI #8005446
Mileage unknown · Mar 8, 2002
Electrical System
WHENEVER CONSUMER GETS OUT AND TOUCHES ANY PART OF THE VEHICLE HE GETS A STATIC SHOCK. DEALER WAS NOTIFIED. *AK *YD
NHTSA ODI #8005224
Mileage unknown · Feb 28, 2002
Seat BeltsInjury
CONSUMER STATED THE CHILD ON REAR PASSENGER SIDE HAD THE SEAT BELT LOCKED INTO PLACE AND IT STARTED TO RETRACT, CHILD WAS STUCK IN THE SEAT BELT AROUND THE RIBS, CONSUMER HAD TO CUT SEAT BELT TO GET THE CHILD OUT.*AK *YH
NHTSA ODI #8004756
Mileage unknown · Feb 27, 2002
Engine And Engine CoolingPower Train
CONSUMER STATES EVEN WHEN PRESSING ON BRAKES, THE VEHICLE WILL TRY TO MOVE FORWARD OR JERK. CONTACTED DEALER. *AK CONSUMER STATES VEHICLE LEAKS OIL IN THE HOOD AREA ON THE RIGHT SIDE, ALSO SMOKES AND THERE IS A NOISE ON THE RIGHT SIDE WHEN CONSUMERS FOOT IS ON THE BRAKE.*YD
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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