NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
874 reportsMileage unknown · May 24, 2005
Service Brakes, Air
I HAVE A 1999 FORD TAURUS I HAVE THE ANTI-BREAK SYSTEM (ABS). I HAVE HAD THE CAR FOR 5 YEARS AND NEVER MADE ANY NOISE UNTIL THE PAST WEEK. I BROUGHT IT INTO FORD GARAGE AND THEY SAID IT IS COMMON AND DON'T WORRY. WHILE DRIVING I FEEL PULSATION AND VIBRATION WHILE BREAKING. WHEN I DO GO SPEED ABOVE 10MPH IT STOPS. IF I STOP…
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I HAVE A 1999 FORD TAURUS I HAVE THE ANTI-BREAK SYSTEM (ABS). I HAVE HAD THE CAR FOR 5 YEARS AND NEVER MADE ANY NOISE UNTIL THE PAST WEEK. I BROUGHT IT INTO FORD GARAGE AND THEY SAID IT IS COMMON AND DON'T WORRY. WHILE DRIVING I FEEL PULSATION AND VIBRATION WHILE BREAKING. WHEN I DO GO SPEED ABOVE 10MPH IT STOPS. IF I STOP AND TURN THE ENGINE OFF AND START AGAIN IT AGAIN VIBRATES AND PULSATES. IT IT SCARY BECAUSE YOU FEEL THERE IS SOMETHING WRONG. THEY TELL ME IT IS COMMON AND IN THE MANUAL. IF IT DID THIS WHEN I BOUGHT THE CAR OR ANYONE THIS MODEL I DON'T THINK THEY WOULD OF SOLD A CAR. I FEEL FORD SHOULD TAKE CARE OF THIS PROBLEM. THEY ARE AWARE OF IT.
NHTSA ODI #10122052
85,000 miles · May 22, 2005
Visibility
CAR: 1999 FORD TAURUS SE SEDAN A PROBLEM HAS STARTED OCCURING WITH MY FRONT WINDSHIELD WIPERS SINCE OCT 2004. THE WIPERS ARE MALFUNCTIONING, WHEREBY THEY COME ON INTERMITTENTLY EVEN WHEN THE WIPER-SWITCH IS IN THE OFF POSITION. I TOOK MY CAR TO MY DEALER ( DILLON FORD, 30 TOLLAND TURNPIKE, MANCHESTER,CT ) TO HAVE THIS PROBLE…
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CAR: 1999 FORD TAURUS SE SEDAN A PROBLEM HAS STARTED OCCURING WITH MY FRONT WINDSHIELD WIPERS SINCE OCT 2004. THE WIPERS ARE MALFUNCTIONING, WHEREBY THEY COME ON INTERMITTENTLY EVEN WHEN THE WIPER-SWITCH IS IN THE OFF POSITION. I TOOK MY CAR TO MY DEALER ( DILLON FORD, 30 TOLLAND TURNPIKE, MANCHESTER,CT ) TO HAVE THIS PROBLEM EXAMINED AND FIXED. THE DEALERSHIP CHARGED ME $75.00 TO EXAMINE THE PROBLEM. THE TECHNICIANS REPORTED THAT THEY WERE NTO ABLE TO REPRODUCE THE PROBLEM AND FELT THE CAUSE OF THE PROBLEM MIGHT BE A FAILED GEM MODULE. I ORDERED A NEW GEM MODULE THROUGH THE DEALERSHIP AND HAD MY GEM MODULE REPLACED. THIS COST ME ABOUT $400.00. THE REPLACEMENT DID NOT FIX MY PROBLEM AT ALL. I STILL HAVE IN MY POSSESSION MY OLD GEM MODULE; THE CAR HAS THE NEW GEM MODULE. I TOOK THE CAR AGIAN TO THE DEALERSHIP ON 05/20/2005 TO HAVE THE PROBLEM FIXED, HOWEVER THE TECHNICIANS AGAIN REPORTED THAT THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. MEANWHILE I STILL HAVE THE PROBLEM WITH THE MALFUNCTIONING WIPERS, AND I FEEL THIS IS NOT ONLY A HUGE IRRITANT, BUT ALSO A SAFETY HAZARD.
NHTSA ODI #10121828
Mileage unknown · May 20, 2005
Tires
ON APRIL 23, 2005 AT APPROXIMATELY 2100 HOURS ON INTERSTATE 59 SOUTH IN RURAL ALABAMA MY DAUGHTER EXPERIENCED A TIRE MALFUNCTION IN MY FORD TAURUS. THE TIRES TREAD TOTALLY DISINTEGRATED CAUSING EXTENSIVE BODY DAMAGE TO THE VEHICLE (APPROX. $1800). MY OWN PERSONAL INVESTIGATION OF THE INCIDENT SITE AND TIRE ALONG WITH THE STATE…
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ON APRIL 23, 2005 AT APPROXIMATELY 2100 HOURS ON INTERSTATE 59 SOUTH IN RURAL ALABAMA MY DAUGHTER EXPERIENCED A TIRE MALFUNCTION IN MY FORD TAURUS. THE TIRES TREAD TOTALLY DISINTEGRATED CAUSING EXTENSIVE BODY DAMAGE TO THE VEHICLE (APPROX. $1800). MY OWN PERSONAL INVESTIGATION OF THE INCIDENT SITE AND TIRE ALONG WITH THE STATEMENTS OF THE WRECKER DRIVER AND BODY SHOP REPRESENTATIVE SHOW THAT THE TIRE WAS OBVIOUSLY DEFECTIVE. THE DAMAGE TO THE TIRE IS EERILY SIMILAR TO THE DEFECTIVE SUV TIRES RECALLED BY FIRESTONE A FEW YEARS AGO. I AM IN THE PROCESS OF CONTACTING THE TIRE MANUFACTURER TO INFORM THEM OF THIS PROBLEM AND TO SEEK REIMBURSEMENT FOR THE TOWING AND REPAIRS. TIRE INFORMATION: LEMANS TOURING P205/65R15 M+S DOT HYUR LT4 DO5L
NHTSA ODI #10121681
49,099 miles · May 19, 2005
Power Train
WHILE GOING THROUGH A VERY BUSY INTERSECTION AT RUSH HOUR, MY 1999 FORD TAURUS JUST STOPPED. IT WILL ONLY OPERATE IN REVERSE. THE CAR HAS JUST UNDER 50,000 ORIGINAL MILES. THERE HAS TO BE SOME DEFECT FOR A VEHICLE TO HAVE THIS KIND OF PROBLEM WITH SUCH REASONABLE MILES.
NHTSA ODI #10121381
92,000 miles · May 18, 2005
Suspension
THE CONSUMER RECEIVED RECALL CAMPAIGN# 04V332000 CONCERNING THE COIL SPRINGS WHICH WAS MANDATED BY LOCATION. THE CONSUMER TOOK THE VEHICLE TO DEALER FOR THE RECALL REPAIRS, AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED AND REFUSED TO DO THR REPAIRS. THE CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THAT CONSUMER 'S VEHI…
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THE CONSUMER RECEIVED RECALL CAMPAIGN# 04V332000 CONCERNING THE COIL SPRINGS WHICH WAS MANDATED BY LOCATION. THE CONSUMER TOOK THE VEHICLE TO DEALER FOR THE RECALL REPAIRS, AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED AND REFUSED TO DO THR REPAIRS. THE CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THAT CONSUMER 'S VEHICLE WAS INCLUDED IN THE RECALL, AND REPAIRS SHOULD BE MADE. *AK *SC *JB
NHTSA ODI #10115673
54,000 miles · May 13, 2005
Suspension
RECALL 04V332000 FOR THE COIL SPRING WAS ISSUED. CONSUMER STATED THAT DEALER DID NOT HAVE THE PART, AND HAS BEEN WAITING SINCE AUGUST OF 2004. *AK FORD TOLD CONSUMER PART TO CORRECT PROBLEM WILL NOT BE AVAILABLE UNTIL AUGUST 2005. *BF *NM
NHTSA ODI #10117754
21,970 miles · May 12, 2005
Visibility
WHEN DRIVING MY CAR,THE WINDSHIELD WIPERS WILL COME ON PERIODICALLY WITHOUT BEING TURNED ON.THIS HAPPENS WHILE DRIVING DOWN A ROAD WITH OR WITHOUT HAVING MADE A TURN. IT HAS HAPPENED AT LEAST 40 TIMES WITHIN THE LAST YEAR.MY FORD DEALER SAYS THEY CANNOT FIX IT UNDER WARRANTY BECAUSE THEY CAN'T MAKE THE PROBLEM HAPPEN,THEREFORE,T…
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WHEN DRIVING MY CAR,THE WINDSHIELD WIPERS WILL COME ON PERIODICALLY WITHOUT BEING TURNED ON.THIS HAPPENS WHILE DRIVING DOWN A ROAD WITH OR WITHOUT HAVING MADE A TURN. IT HAS HAPPENED AT LEAST 40 TIMES WITHIN THE LAST YEAR.MY FORD DEALER SAYS THEY CANNOT FIX IT UNDER WARRANTY BECAUSE THEY CAN'T MAKE THE PROBLEM HAPPEN,THEREFORE,THEY CAN'T FIX IT.THIS SAME PROBLEM IS OCCURRING WITH A 2ND 1999 TAURUS THAT I OWN AND MY SON DRIVES.PRETTY STRANGE COINCIDENCE,WOULDN'T YOU SAY?MY FEAR IS THAT WHEN I NEED THE WIPERS TO WORK SOMEDAY THEY WILL FAIL COMPLETELY AND NOT GO ON AT ALL.
NHTSA ODI #10120804
Mileage unknown · May 3, 2005
Service Brakes, Hydraulic
RECALL 04S17 PARTS ARE NOT AVAILABLE TO FIX CAR.WAS TOLD IN AUGUST 2004 THE PARTS WOULD BE AVAILABLE IN DECEMBER 2004, IN JANYARY 2005 GOT POST CARD SAYING PARTS WILL BE AVAILABLE IN MARCH 2005 IT'S NOW MAY 2005 AND HAS NOT HEARD FROM MANUFACTURER ON PARTS. *AK
NHTSA ODI #10119593
100,000 miles · May 2, 2005
Electrical System
CONTACT STATES: DROVE CAR 1/2 MILE USING HEADLIGHTS BY THE TIME SHE ENTERED THE DRIVEWAY A BURNING SMELL AND SMOKE WAS COMING OUT OF FRONT DRIVER SIDE HOOD ABOVE THE HEADLIGHTS. SMELLED BETWEEN TAR AND GLUE SMELL. IT SMELLS EVEN WHEN HEADLIGHTS ARE NOT IN USE DROVE LESS THAN 1/2 MILE. FORD DEALERSHIP DID SAY IT SOUNDED ELECT…
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CONTACT STATES: DROVE CAR 1/2 MILE USING HEADLIGHTS BY THE TIME SHE ENTERED THE DRIVEWAY A BURNING SMELL AND SMOKE WAS COMING OUT OF FRONT DRIVER SIDE HOOD ABOVE THE HEADLIGHTS. SMELLED BETWEEN TAR AND GLUE SMELL. IT SMELLS EVEN WHEN HEADLIGHTS ARE NOT IN USE DROVE LESS THAN 1/2 MILE. FORD DEALERSHIP DID SAY IT SOUNDED ELECTRICAL.
NHTSA ODI #10118835
Mileage unknown · Apr 22, 2005
Suspension
THE CONSUMER RECEIVED A RECALL IN AUG 2004 REGARDING FRONT COIL SPRINGS #04V332000 (MFG RECALL #04217). THE CONSUMER WENT TO THE DEALERSHIP, BUT WAS INFORMED NO PARTS WERE AVAILABLE. THE DEALER TOLD THE CONSUMER SHE WOULD RECEIVE LETTER INDICATING WHEN THE PARTS WOULD BECOME AVAILABLE. AS OF 4/22/05 NO LETTER REGARDING PARTS …
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THE CONSUMER RECEIVED A RECALL IN AUG 2004 REGARDING FRONT COIL SPRINGS #04V332000 (MFG RECALL #04217). THE CONSUMER WENT TO THE DEALERSHIP, BUT WAS INFORMED NO PARTS WERE AVAILABLE. THE DEALER TOLD THE CONSUMER SHE WOULD RECEIVE LETTER INDICATING WHEN THE PARTS WOULD BECOME AVAILABLE. AS OF 4/22/05 NO LETTER REGARDING PARTS AVAILABLE. THE LETTER INDICATED REPAIRS MUST BE DONE BY JULY OR THE OWNER IS LIABLE FOR REPAIRS. *JB
NHTSA ODI #10119073
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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