NHTSA RECALL 04V332000 ON THE FRONT COIL SPRINGS. NO PARTS WERE AVAILABLE. *JB
1999 Ford Taurus
Owner reports · Recalls · Investigations
More warning signs than most Taurus years
Owner complaints for the 1999 Ford Taurus are substantially higher than the model-year median of 318.
About this comparison →How this year compares
Owner complaints by model year
Compare all Taurus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
337 reports with mileage · 537 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 180 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 109 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
180 reportsNHTSA CAMPAIGN 04V332000; FORD ISSUED A FRONT COIL SPRINGS RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT HAD THE FRONT COIL SPRINGS BREAK CAUSING THE FRONT LEFT TIRE TO RUPTURE. MANUFACTURER WILL RECEIVE PARTS IN ORDER TO REPAIR. *NM
THE CONSUMER HAS BEEN UNABLE TO HAVE THE COIL SPRING SHIELD PLACED ONTO THE VEHICLE SINCE THE DEALER AND THE MANUFACTURER HAVE STATED NO PARTS WERE IN. NHTSA SPRING SHIELD RECALL 04V332000. *AK
NHTSA RECALL 04V332000 CONCERNING FRONT COIL SPRINGS. NO PARTS WERE AVAILABLE.*AK
NHTSA RECALL 04V332000; FORD ISSUED A FRONT COIL SPRINGS RECALL. THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT THE DEALER HAD PARTS AVAILABLE TO DO REPAIRS.*AK
NHTSA RECALL 04V332000 CONCERNING FRONT COIL SPRINGS. THIS VEHICLE WAS INCLUDED IN THE RECALL DUE TO VIN. ALSO, DEALER DOES NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE.*AK
I WAS NOTIFIED BY MAIL BY FORD MOTOR COMPANY IN AUGUST OF 2004 OF A RECALL OF MY 1999 TAURUS REGARDING THE COIL SPRINGS. THE RECALL # IS 04S17/04M04. THE NOTICE STATED THAT IN CERTAIN HIGH CORROSION AREAS THE FRONT SPRINGS COULD FRACTURE AND RUPTURE THE TIRE. IT WAS ANTICIPATED THAT IN DECEMBER 2004, KITS WOULD BE AVAILABLE T…
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I WAS NOTIFIED BY MAIL BY FORD MOTOR COMPANY IN AUGUST OF 2004 OF A RECALL OF MY 1999 TAURUS REGARDING THE COIL SPRINGS. THE RECALL # IS 04S17/04M04. THE NOTICE STATED THAT IN CERTAIN HIGH CORROSION AREAS THE FRONT SPRINGS COULD FRACTURE AND RUPTURE THE TIRE. IT WAS ANTICIPATED THAT IN DECEMBER 2004, KITS WOULD BE AVAILABLE TO THE FORD DEALERS TO INSTALL OVER THE SPRINGS TO PREVENT TIRE RUPTURE. ON TUESDAY DEC. 21, 2004, I BROUGHT IN THE CAR TO THE DEALER FOR ROUTINE SERVICE (90,000 MILES). I ASKED ABOUT THE KIT AND WAS TOLD THAT NONE WERE AVAILABLE AT THIS TIME. THE SERVICE ADVISOR STATED THAT I WOULD BE NOTIFIED WHEN THEY ARE IN, BUT I SHOULD BE OK. AFTER THE CAR WAS SERVICED, I BROUGHT THE CAR HOME ON WEDNESDAY, DEC. 22, 2004. IT THEN STAYED IN THE GARAGE AT HOME UNTIL TUESDAY MORNING DEC. 28,2004. AT THAT TIME, I STARTED THE CAR TO GO TO WORK. WHEN I PUT THE CAR IN REVERSE, THERE WAS A LOUD BANG, AND THE CAR TILTED TO THE DRIVER'S SIDE. I GOT OUT AND FOUND THAT THE TIRE HAD "POPPED". I HAD AAA COME TO FIX THE TIRE. THEY FOUND THAT THE SPRING HAD FRACTURED AND PUNCTURED THE TIRE. FORD TOOK CARE OF EVERYTHING THAT WAS DAMANGED (REPLACED BOTH FRONT END PARTS AND THE TIRE) PROMPTLY. MY CONCERN WITH THE RECALL IS THAT OTHERS MAY NOT NOT BE AS FORTUNATE AS I TO HAVE THE SPRING BREAK AND THE TIRE RUPUTURE IN THE GARAGE. HAD THIS HAPPENED AT FREEWAY SPEEDS, THE OUTCOME MAY HAVE BEEN TRAGIC. I BELIEVE FORD NEEDS FIX THESE VEHICLES ASAP IN ORDER TO PREVENT WHAT COULD BE TRAGIC SITUATIONS.*AK
CONSUMER RECEIVED A RECALL 04V332000 CONCERNING FRONT COIL SPRINGS. NO PARTS AVAILABLE WERE AVAILABLE. SERVICE MANAGER DARRYL. *AK
CONSUMER RECEIVED A RECALL FROM MANUFACTURER. RECALL # 04S17-04MO4 INVOLVING THE FRONT COIL SPRINGS. SHE TOOK HER VEHICLE TO GET SERVICED BUT WAS TOLD THAT THEY DID NOT HAVE PARTS AVAILABLE. THEY WOULD ORDER THEM BUT IT WOULD TAKE ABOUT A MONTH. IT HAS BEEN A MONTH AND THE DEALER STILL HAS NOT RECEIVED PARTS.
CONSUMER RECEIVED NHTSA RECALL 04V332000. CONSUMER TOOK THE VEHICLE TO DEALER FOR THE FRONT SAFETY SHIELD, AS STATED IN THE RECALL THAT THE SHIELD WOULD BE REPLACED AS WELL AS THE WARRANTY EXTENDED. DEALER REFUSED TO PLACE THE SHIELD ONTO THE VEHICLE. *AK
Official recalls
504V332000 · Suspension:front:springs:coil Springs
Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
99V250000 · Seat Belts:front:anchorage
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
98V288000 · Power Train:automatic Transmission:cooling Unit And Lines
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
98V204000 · Vehicle Speed Control
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
98V198000 · Seat Belts:front:anchorage
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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