1999 Ford Taurus

I HAVE A 1999 FORD TAURUS. MY CAR WAS RECALLED IN DECEMBER OF 2004 FOR THE COIL SPRINGS TO HAVE A COVER PLACED ON THEM TO PREVENT CORROSION AND BREAKAGE. I HAD THE RECALL DONE AND SHORTLY AFTERWARDS STARTED NOTICING A LOUD CLUNK AND BANG FROM THE RIGHT FRONT WHILE PERFORMING A TURN. I BROUGHT THE CAR BACK TO THE FORD DEALER WHO PERFORMED THE RECALL AND HAD THEM CHECK THE FRONT COIL SPRINGS. THEY CLAIMED THEY ARE OKAY. A YEAR HAS PASSED AND THE NOISE HAS PROGRESSIVELY GOTTEN WORSE. BASED ON THE FORD DEALER TELLING ME THAT THE COIL SPRING IS OKAY, I DECIDED TO PURCHASE FOUR NEW STRUTS IN HOPES OF RECTIFYING THE LOUD CLUNK. THE NOISE IS STILL THERE EVEN AFTER REPLACING THE STRUTS. THEY COST ME $650.00. NOW I FEEL I MAY HAVE WASTED THAT MONEY. I VISITED A FORD TAURUS FORUM ON THE INTERNET AND FOUND OUT THAT QUITE A FEW PEOPLE ARE EXPERIENCING THE SAME PROBLEM. THIS IS A SERIOUS ISSUE ESPECIALLY IF THE SPRING FAILS ON A HIGHWAY. *NM

DT: THE CONTACT STATED THAT ON DECEMBER 1, 2004 FRONT LEFT COIL SPRING BROKE THAT PUNCTURED THE TIRE. ALSO, THE KEY WILL NOT COME OUT OF THE IGNITION. ONCE IN AWHILE ONE COULD TURN THE STEERING WHEEL JUST RIGHT AND THE KEY WILL COME OUT. THE CONTACT HAD TO PRY OPEN THE HOOD OR IT WILL NOT OPEN. CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER. THE BLOWER MOTOR WILL NOT WORK, AND THAT WAS WHAT FOGGED UP THE WINDOWS. HAD TO DASH OFF IN ORDER TO GET TO THE BLOWER. JULY 1, 2005 THE DOOR SENSOR WILL DING EVEN WHEN SHUT THE DOOR, AND IT WILL STAY ON UNTIL IT RUNS DOWN THE BATTERY. *AK

DT: THE CONTACT READ IN A NEWSPAPER ARTICLE ABOUT THE 2000-2001 FORD TAURUS INVESTIGATION CONCERNING THE REAR COIL SPRINGS BREAKING AND COULD PUNCTURE A TIRE. THE INVESTIGATION NUMBER IS PE05054. THE CONTACT OWNS A 1999 TAURUS WITH THE EXACT PROBLEM AS DESCRIBED IN THE ARTICLE. HE NOTICED THIS ABOUT ONE MONTH AGO. TOOK VEHICLE TO DEALER FOR AN OIL CHANGE, AND THE DEALERSHIP FOUND IT THEN. THE DEALER CUT THE SPRING SO IT WOULD NOT PUNCTURE THE TIRE. HE WAS NOT EXACTLY SURE WHAT THEY DID, BUT IT WAS STILL BROKEN. THE CONTACT THOUGHT THIS CAR SHOULD BE INCLUDED IN THE INVESTIGATION. HE IS THE ORIGINAL OWNER OF THE CAR. *AK UPDATED 11/29/05. *JB

DT: THE CONSUMER STATES THAT HE RECEIVED A RECALL NOTICE ON HIS 1999 FORD TAURUS ABOUT A YEAR AND A HALF AGO. THE RECALL WAS ON #04V332000 NHTSA, FORD# 04S17 ON THE SUSPENSION: FRONT COIL SPRING: PROTECTIVE SHIELD. THE CONSUMER TOOK HIS VEHICLE TO THE FORD DEALERSHIP THAT FORD RECOMMENDED IN THE CONSUMERS AREA ON MAY 19, 2005. THE VEHICLE DID NOT MAKE ANY NOISE UNTIL THE RECALL WORK WAS DONE. THE NOISE IS COMING FROM THE LEFT SIDE ON THE FRONT WHEEL. THE DEALER PERFORMED RECALL ON 04S17. THE OWNER STARTED NOTICING THE NOISE RIGHT AFTER THE RECALL WORK WAS DONE. THE OWNER CALLED THE DEALER AND INFORMED THEM ABOUT THE NOISE. THE OWNER TOOK THE VEHICLE BACK ON JUNE 9, 2005. THE DEALER CHECKED AND SAID HE FOUND PROBLEMS IN THE FRONT SWAY BAR AND THE LINKAGES. THE DEALER SAID HE WOULD REPLACE THE SWAY BAR AND LINKS FOR $160.00. THE OWNER TOOK THE VEHICLE TO ANOTHER CERTIFIED QUALIFIED MECHANIC AND THE MECHANIC SAID THERE WERE NO PROBLEMS WITH THE SWAY BAR LINKS. THEN THE OWNER CALLED FORD AND TOLD THEM ABOUT THEM HAVING THE SWAY BAR CHECKED. FORD TOLD THE CONSUMER THAT HE COULD GO TO ANOTHER DEALER. FORD WAS SUPPOSED TO BE IN TOUCH WITH THE CONSUMER 10 DAYS PRIOR TO TODAY AND THEY WERE NOT. FORD TOLD THE CAR OWNER HE WOULD HAVE TO PAY FOR THE DIAGNOSTIC TESTING AND ANY OTHER REPAIRS THE VEHICLE WOULD HAVE TO HAVE. THE VEHICLE DID NOT HAVE ANY PROBLEMS UNTIL THE CAR REPAIR WORK WAS DONE. FORD WILL NOT ACCEPT ANY ONE ELSE'S OPINION EXCEPT FOR THE FORD DEALERSHIPS WORD. THE CONSUMER DOES NOT HAVE ANY INFORMATION ON THE ADDRESS OF THE DEALER WHERE THE CAR WAS PURCHASED.*JB *NM

DT: THE CONSUMER RECEIVED RECALL 04S17-04M04 ON FRONT SPRINGS. THE CONSUMER HAD THE SAME PROBLEM WITH THE REAR SPRINGS. THE CONSUMER SAID THE REAR SPRING BROKE AND PUNCTURED A HOLE IN THE DRIVER'S SIDE REAR TIRE. THE VEHICLE WAS SITTING IN THEDRIVEWAY WHEN THE CONSUMER STARTED IT UP AND HE HEARD A LOT OF NOISE. CALLER SAID HE WAS LUCKY HE WAS IN THE DRIVEWAY WHEN IT HAPPENED. MANUFACTURER IS OFFERING NO HELP.*AK *JB

DT: CONSUMER CALLED IN REGARD TO A RECALL 04M04 HE RECEIVED IN 08-2004 REGARDING CORRODED COIL SPRINGS, CAUSING A RUPTURED TIRE WHICH COULD RESULT IN AN ACCIDENT. THE REMEDY WAS TO MAKE A SHIELD AND TO NOTIFY CUSTOMERS WHEN THIS SHIELD WAS READY. ON 12-30-04, VEHICLE WAS IN AN ACCIDENT BUT NO ONE WAS INJURED. HE HAD THE COIL SPRINGS REPLACED. IN 1-05, CONSUMER RECEIVED ANOTHER RECALL #04S17, EXPLAINING THE DELAY IN GETTING THESE SHIELDS PREPARED. IN 05-2005, HE RECEIVED A LETTER STATING THE PARTS WERE AVAILABLE. HE CONTACTED THE DEALER WHO SAID THEY WOULD NOT FIX THE RECALL. FORD SAID THEY WOULD NOT PAY FOR IT EITHER. NEITHER WOULD REIMBURSE HIM FOR THE REPAIR WORK HE ALREADY HAD DONE. ALSO, TRANSMISSION ON WENT OUT AFTER THE COIL SPRINGS WERE REPLACED. HE FELT THAT TRANSMISSION PROBLEM WAS DUE TO THE ACCIDENT THAT OCCURRED IN 2004. *AK

THE COIL SPRINGS FAILED ON THE CONSUMERS 1999 FORD TAURUS. *JB A RECALL WAS ISSUED IN AUG 2004 REGARDING THE COIL SPRINGS AND THE CONSUMER WAS TOLD SHE WOULD BE NOTIFIED WHEN THE PARTS ARRIVED, HOWEVER THE CONSUMER WAS NEVER NOTIFIED AND THEREFORE EXPERIENCED A FAILURE WITH THE COIL SPRINGS. THE CONSUMER HAD THE REPAIRS MADE AT ANOTHER FACILITY. THE MANUFACTURER DENIED THE CONSUMERS CLAIM BECAUSE THE REPAIRS WERE NOT MADE AT THE FORD DEALERSHIP. *JB *NM

THE CONSUMER RECEIVED RECALL CAMPAIGN# 04V332000 CONCERNING THE COIL SPRINGS WHICH WAS MANDATED BY LOCATION. THE CONSUMER TOOK THE VEHICLE TO DEALER FOR THE RECALL REPAIRS, AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED AND REFUSED TO DO THR REPAIRS. THE CONSUMER CONTACTED THE MANUFACTURER, WHO STATED THAT CONSUMER 'S VEHICLE WAS INCLUDED IN THE RECALL, AND REPAIRS SHOULD BE MADE. *AK *SC *JB