NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
106 reportsClear category filter48,690 miles · Aug 24, 2005
Steering
ON FRIDAY, AUGUST 19, I HEARD NOISE IN THE RIGHT FRONT OF MY 1999 FORD TAURUS AS I TURNED INTO A PARKING LOT. AS I LEFT THE PARKING LOT, THE STEERING SEEMED "STIFF" AND ON HARD TURNS THERE WAS NOISE. AS A RESULT, I TOOK MY CAR IMMEDIATELY TO A LOCAL FORD DEALERSHIP. THE ATTENDANT LOOKED AT THE STEERING FLUID AND FOUND IT TO …
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ON FRIDAY, AUGUST 19, I HEARD NOISE IN THE RIGHT FRONT OF MY 1999 FORD TAURUS AS I TURNED INTO A PARKING LOT. AS I LEFT THE PARKING LOT, THE STEERING SEEMED "STIFF" AND ON HARD TURNS THERE WAS NOISE. AS A RESULT, I TOOK MY CAR IMMEDIATELY TO A LOCAL FORD DEALERSHIP. THE ATTENDANT LOOKED AT THE STEERING FLUID AND FOUND IT TO BE "DIRTY" AND LOW. IT WAS SUGGESTED THAT WE TRY CHANGING THE FLUID TO DETERMINE IF THAT WOULD RESOLVE THE PROBLEM WITHOUT COSTLY DIAGNOSTICS. BY THE TIME I ARRIVED HOME (APPROXIMATELY 5 MILES) THE STEERING ONCE AGAIN WAS NOISY AND "STIFF". SINCE I WAS TO BE OUT OF TOWN UNTIL WEDNESDAY, I RETURNED THE VEHICLE TO THE DEALERSHIP THIS MORNING (WEDNESDAY, AUGUST 24). THE DEALERSHIP DETERMINED THAT THE RACK AND PINION STEERING AND POWER STEERING FLUID PUMP WILL NEED TO BE REPLACED AT A COST OF $1,100. THE TAURUS HAS ONLY 48,700 MILES. AS I LOOKED AT THE DOT WEBSITE, I DISCOVERED 3 OR 4 IDENTICAL COMPLAINTS ON THE 1999 FORD TAURUS. ONE OF THESE VEHICLES HAD 48,000 MILES.
NHTSA ODI #10134093
640,000 miles · Jun 21, 2005
Steering
STEERING RACK IN 1999 FORD TARUS. PER THE AUTO SHOP THIS IS A COMMON PROBLEM WITH TYPE OF VECHICLE, STATED THAT IT WAS JUST A POOR DESIGN
NHTSA ODI #10126053
39,612 miles · Feb 28, 2005
Steering
UNDER 40,000 MILES ON MY 1999 FORD TAURUS AND IT HAS A POWER STEERING PUMP FAILURE WHICH CAUSES NO POWER ASSIST TO THE STEERING, EVEN AFTER REFILLING UNIT WITH FLUID. LOUD WHINE FROM ENGINE COMPARTMENT DOES NOT ABATE WITH FLUID REFILL. PROBLEM CAME ON SUDDENLY AND WIFE HAD DIFFICULT TIME DRIVING HOME WITH CHILDREN IN THE CAR. UN…
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UNDER 40,000 MILES ON MY 1999 FORD TAURUS AND IT HAS A POWER STEERING PUMP FAILURE WHICH CAUSES NO POWER ASSIST TO THE STEERING, EVEN AFTER REFILLING UNIT WITH FLUID. LOUD WHINE FROM ENGINE COMPARTMENT DOES NOT ABATE WITH FLUID REFILL. PROBLEM CAME ON SUDDENLY AND WIFE HAD DIFFICULT TIME DRIVING HOME WITH CHILDREN IN THE CAR. UNIT DOES NOW SEEM TO HOLD FLUID, BUT FLUID POURING OUT THE TOP OF CAP IS EVIDENT, AND WHINE IS STILL PRESENT.*AK
NHTSA ODI #10112260
Mileage unknown · Dec 9, 2004
Steering
THE STEERING WHEEL LOCKED UP. THE CONSUMER WILL TAKE THE VEHICLE TO A MECHANIC FOR THE REPAIR OF THE RACK AND PINION. *JB......REPAIR SHOP REMOVED AND REPLACED POWER RACK AND PINION STEERING GEAR, AND BLED POWER STEERING SYSTEM. *AK
NHTSA ODI #10103413
40,000 miles · Nov 20, 2004
EquipmentSteering
HAD FIRST ALIGNMENT DONE AND RACK STARTED LEAKING INTO BOOT DIRECTLY AFTER. DEALER REPLACED UNDER WARRANTY. NEW RACK LEAKS, REPLACED OUT OF WARRENTY BY WHEEL WORKS. RPLACEMENT RACK LEAKS, REPLACED UNDER WHEEL WORKS WARRENTY. REPLACEMENT RACK LEAKS, RESIVOUR WENT DRY AFTER JUST 10 MILES. I HOPE THEY REPLACE IT UNDER WARENTY. SOME…
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HAD FIRST ALIGNMENT DONE AND RACK STARTED LEAKING INTO BOOT DIRECTLY AFTER. DEALER REPLACED UNDER WARRANTY. NEW RACK LEAKS, REPLACED OUT OF WARRENTY BY WHEEL WORKS. RPLACEMENT RACK LEAKS, REPLACED UNDER WHEEL WORKS WARRENTY. REPLACEMENT RACK LEAKS, RESIVOUR WENT DRY AFTER JUST 10 MILES. I HOPE THEY REPLACE IT UNDER WARENTY. SOMEBODY NEEDS TO WAKE UP AND ADDRESS THIS ISSUE!.*AK
NHTSA ODI #10100252
76,000 miles · Nov 10, 2004
Steering
WHILE DRIVING 2 MPH STEERING WHEEL LOCKED UP. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
NHTSA ODI #10099781
75,000 miles · Aug 30, 2004
Steering
1999 FORD TAURUS SE: WHILE TURNING, STARTED HEARING GRINDING, SQEALING NOISES. POWER STEERING FLUID LEVEL WAS FINE. BROUGHT IT TO MECHANIC, SAID THE POWER STEERING RACK AND POWER STEERING PUMP HAD TO BE REPLACED. VEHICLE HAS 65000 HIGHWAY MILES. PER MECHANIC AND FORD DEALER, THIS IS A VERY COMMON PROBLEM IN THE 1999 FORD TA…
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1999 FORD TAURUS SE: WHILE TURNING, STARTED HEARING GRINDING, SQEALING NOISES. POWER STEERING FLUID LEVEL WAS FINE. BROUGHT IT TO MECHANIC, SAID THE POWER STEERING RACK AND POWER STEERING PUMP HAD TO BE REPLACED. VEHICLE HAS 65000 HIGHWAY MILES. PER MECHANIC AND FORD DEALER, THIS IS A VERY COMMON PROBLEM IN THE 1999 FORD TAURUS. COST: OVER $900.00 USD. PLANNING ON FILING COMPLAINTS WITH FORD AND TAKING THEM TO COURT, IF NECESSARY, TO GET REIMBURSED. THIS SHOULD NOT HAPPEN ON A 5 YEAR OLD VEHICLE THAT HAS BEEN MAINTAINED BY THE BOOK! I'VE DONE SOME SEARCHES ON THE INTERNET, AND THERE ARE TONS OF PEOPLE OUT THERE WITH THIS SAME PROBLEM...PLEASE LOOK INTO ASAP...*AK
NHTSA ODI #10088856
71,000 miles · Aug 16, 2004
Steering
THE VEHICLE LOST POWER ASSISTANCE WHILE DRIVING 45 MPH, THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED CONSUMER THAT THE RACK & PINION NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
NHTSA ODI #10087982
98,000 miles · Aug 12, 2004
Steering
WHEN FOLLOWING BEHIND A SEMI TRUCK OR A PICKUP PULLING A TRAILOR THE TURBULANCE FROM THE TRUCK OR TRAILOR CAUSES MY 1999 FORD TAURUS SE TO SHAKE VIOLANTLY AND IS HARD TO CONTROL.
NHTSA ODI #10086728
Mileage unknown · Aug 11, 2004
Engine And Engine CoolingPower TrainService Brakes, Hydraulic
VARIOUS PROBLEMS INVOLVING 1999 FORD TAURUS STATION WAGON.*MR THE POWER STEERING MADE EXCESSIVE NOISE, DEALER REPLACED THE STEERING RACK. THE VEHICLE FRONT END WAS OUT OF ALIGNMENT. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED SEVERAL COMPONENTS TO CORRECT THIS OCCURRENCE. THE TECHNICIAN REMOVED AN…
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VARIOUS PROBLEMS INVOLVING 1999 FORD TAURUS STATION WAGON.*MR THE POWER STEERING MADE EXCESSIVE NOISE, DEALER REPLACED THE STEERING RACK. THE VEHICLE FRONT END WAS OUT OF ALIGNMENT. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED SEVERAL COMPONENTS TO CORRECT THIS OCCURRENCE. THE TECHNICIAN REMOVED AND REPLACED #1 COIL, REPLACED THE SPARK PLUGS, CLEARED ALL THE CODES AND THEN THE VEHICLE RAN FINE. THE FRONT AND REAR BRAKES WERE REPLACED AND THE ROTORS MACHINED. THE TEMPERATURE GAUGE MALFUNCTIONED. THE TECHNICIAN REPLACED THE FREEZE OUT PLUG AND THERMOSTAT. WINDSHIELD WASHERS FAILED. THE VEHICLE STEERING WHEEL WAS LOOSE. THE TECHNICIAN INDICATED THAT THE VEHICLE NEEDED FRONT AND REAR STRUTS, SWAY BAR LINKS AND REAR SUBFRAME BUSHING. WHEN ACCELERATING THE VEHICLE'S TRANSMISSION SLIPPED AND ON COLD START REVERSE JERKS INTO GEAR, DEALER REPLACED THE TRANS UNIT. THE D/S DOOR RUBBER ON THE BOTTOM OF THE DOOR WAS COMING OFF. D/S SEAT BELT WOULD NOT RETRACT. ANTIFREEZE WAS LEAKING IN OUT THE REAR BLOCK. *NM
NHTSA ODI #10087685
Official recalls
5Jul 15, 2004
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Sep 20, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
Nov 9, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
Sep 1, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
Aug 25, 1998
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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