TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DECELERATING TO 25 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WOULD CHANGE GEARS AND DRIVE IN REVERSE, BUT IT WOULD NOT DRIVE FORWARD. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND HE STATED THAT THERE WAS INTERNAL TRANSMISSION FAILURE (CODE P0401EGR) AND SUGGESTED THAT THE TRANSMISSI…
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TL*THE CONTACT OWNS A 1999 FORD TAURUS. WHILE DECELERATING TO 25 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WOULD CHANGE GEARS AND DRIVE IN REVERSE, BUT IT WOULD NOT DRIVE FORWARD. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND HE STATED THAT THERE WAS INTERNAL TRANSMISSION FAILURE (CODE P0401EGR) AND SUGGESTED THAT THE TRANSMISSION BE OVERHAULED FOR $2,500. THERE WERE NO WARNING INDICATORS PRESENT BEFORE THE TRANSMISSION FAILED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 125,000.
NHTSA ODI #10203928
48,370 miles · Jul 20, 2006
Power Train
PROBLEM WENT FROM BAD TO WORSE WITHIN 6 DAYS. I TOOK THE CAR TO 5 CAR MECHANICS INCLUDING THE FORD DEALERSHIP. ALL AGREED THAT THE PROBLEM IS MAJOR MECHANICAL FAILURE WITHIN THE TRANSMISSION. REPAIR WOULD REQUIRE THE REPLACEMENT OF THE TRANSMISSION OR OVERHAUL. NO CRASHES OR INJURIES RESULTED FROM THE FAILED TRANSMISSION. …
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PROBLEM WENT FROM BAD TO WORSE WITHIN 6 DAYS. I TOOK THE CAR TO 5 CAR MECHANICS INCLUDING THE FORD DEALERSHIP. ALL AGREED THAT THE PROBLEM IS MAJOR MECHANICAL FAILURE WITHIN THE TRANSMISSION. REPAIR WOULD REQUIRE THE REPLACEMENT OF THE TRANSMISSION OR OVERHAUL. NO CRASHES OR INJURIES RESULTED FROM THE FAILED TRANSMISSION. *NM
NHTSA ODI #10162996
Mileage unknown · Dec 9, 2005
Power Train
DT: THE CONTACT STATED THE TRANSMISSION LURCHED FORWARD. AN EXTENDED WARRANTY WAS PURCHASED. HOWEVER, THE TRANSMISSION WAS NOT COVERED. THE DEALERSHIP HAS BEEN CONTACTED, BUT NO REPAIRS HAVE BEEN MADE. *AK
NHTSA ODI #10144867
67,000 miles · Sep 21, 2005
Power Train
TRANSMISSION FAILURE WHILE TRAVELING AT 65 MPH ON INTERESTATE. THE TRANSMISSION SHIFTED ROUGHLY WHILE IN OVERDRIVE, CAUSING THE ENGINE TO RACE AND BOG DOWN. SERVICE ENGINE SOON LIGHT CAME ON. ESTIMATED COST OF REPAIR IS $1600.00. THIS OCCURED EVEN AFTER THE LUBE TUBE WAS REPLACED BY FORD AS PART OF A RECALL PROGRAM.
NHTSA ODI #10137244
Mileage unknown · Jul 5, 2005
Power TrainSuspensionCrash
DT: CONSUMER CALLED IN REGARD TO A RECALL 04M04 HE RECEIVED IN 08-2004 REGARDING CORRODED COIL SPRINGS, CAUSING A RUPTURED TIRE WHICH COULD RESULT IN AN ACCIDENT. THE REMEDY WAS TO MAKE A SHIELD AND TO NOTIFY CUSTOMERS WHEN THIS SHIELD WAS READY. ON 12-30-04, VEHICLE WAS IN AN ACCIDENT BUT NO ONE WAS INJURED. HE HAD THE COIL…
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DT: CONSUMER CALLED IN REGARD TO A RECALL 04M04 HE RECEIVED IN 08-2004 REGARDING CORRODED COIL SPRINGS, CAUSING A RUPTURED TIRE WHICH COULD RESULT IN AN ACCIDENT. THE REMEDY WAS TO MAKE A SHIELD AND TO NOTIFY CUSTOMERS WHEN THIS SHIELD WAS READY. ON 12-30-04, VEHICLE WAS IN AN ACCIDENT BUT NO ONE WAS INJURED. HE HAD THE COIL SPRINGS REPLACED. IN 1-05, CONSUMER RECEIVED ANOTHER RECALL #04S17, EXPLAINING THE DELAY IN GETTING THESE SHIELDS PREPARED. IN 05-2005, HE RECEIVED A LETTER STATING THE PARTS WERE AVAILABLE. HE CONTACTED THE DEALER WHO SAID THEY WOULD NOT FIX THE RECALL. FORD SAID THEY WOULD NOT PAY FOR IT EITHER. NEITHER WOULD REIMBURSE HIM FOR THE REPAIR WORK HE ALREADY HAD DONE. ALSO, TRANSMISSION ON WENT OUT AFTER THE COIL SPRINGS WERE REPLACED. HE FELT THAT TRANSMISSION PROBLEM WAS DUE TO THE ACCIDENT THAT OCCURRED IN 2004. *AK
NHTSA ODI #10127502
Mileage unknown · Jun 25, 2005
Power Train
MY HUSBAND AND I HAD THE VEHICLE FOR APPROXIMATELY 18 MONTHS WHEN IT STARTED MAKING A GRINDING NOISE. WE TOOK IT TO THE DEALERSHIP WHO SAID THERE WAS NOTHING WRONG WITH IT. WE THEN TOOK IT TO 2 MECHANICS. JUST LOW ON FLUID, NO OTHER PROBLEMS. WE CHECKED THE FLUID BEFORE WE DROVE IT AFTER THAT. THE LEVELS WERE NEVER LOW. ONE DAY…
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MY HUSBAND AND I HAD THE VEHICLE FOR APPROXIMATELY 18 MONTHS WHEN IT STARTED MAKING A GRINDING NOISE. WE TOOK IT TO THE DEALERSHIP WHO SAID THERE WAS NOTHING WRONG WITH IT. WE THEN TOOK IT TO 2 MECHANICS. JUST LOW ON FLUID, NO OTHER PROBLEMS. WE CHECKED THE FLUID BEFORE WE DROVE IT AFTER THAT. THE LEVELS WERE NEVER LOW. ONE DAY ON MY HOME, I HAD STOPPED FOR A LIGHT ON A HILL. WHEN THE LIGHT CHANGED, THE CAR STARTED ROLLING BACKWARD. I PUT MY FOOT ON THE BRAKE AND PUT THE CAR IN PARK, THEN WAITED FOR THE LIGHT TO CHANGE AGAIN. THE SECOND TIME I TRIED, THE CAR JERKED AND LUNGED FORWARD. I TOLD MY HUSBAND ABOUT IT WHEN I GOT HOME AND HE CALLED THE DEALERSHIP AGAIN. WE CHECKED THE FLUID AGAIN, NO CHANGE. IT WILL GO INTO GEAR IF THE ENGINE IS COLD. BUT ONCE IT WARMS UP, NOTHING. THIS VEHICLE HAS BEEN SITTING IN MY DRIVEWAY FOR 3 YEARS, TAKING UP SPACE AND COLLECTING DUST. THE DEALERSHIP INSISTED THERE WAS NOTHING WRONG WITH IT AND THAT THERE WERE NO RECALLS ON THE TRANSMISSION. A THIRD INDEPENDENT MECHANIC TOLD US THE TRANSMISSION WAS FRIED. IT WILL COST ROUGHLY $3,000 TO FIX IT. MY HUSBAND PASSED AWAY AND I REFUSE TO PUT ANY MORE MONEY INTO THIS PIECE OF JUNK. I ALSO REFUSE TO MAKE ANY MORE PAYMENTS ON IT. I CAN'T SELL IT BECAUSE IT WON'T MOVE. FORD MOTOR CREDIT WILL NOT RELEASE THE TITLE UNTIL IT'S PAID FOR BUT WON'T COME AND GET IT. I CAN'T TAKE IT TO THEM. I WANT MY MONEY BACK, OR I WANT IT FIXED. THE DEALERSHIP WHO SOLD IT TO MY HUSBAND SOLD OUT TO SOMEONE ELSE AND THERE IS NO RECORD OF US EVER BRINGING IT TO THEM. NOW WHAT?
NHTSA ODI #10126562
49,099 miles · May 19, 2005
Power Train
WHILE GOING THROUGH A VERY BUSY INTERSECTION AT RUSH HOUR, MY 1999 FORD TAURUS JUST STOPPED. IT WILL ONLY OPERATE IN REVERSE. THE CAR HAS JUST UNDER 50,000 ORIGINAL MILES. THERE HAS TO BE SOME DEFECT FOR A VEHICLE TO HAVE THIS KIND OF PROBLEM WITH SUCH REASONABLE MILES.
NHTSA ODI #10121381
87,000 miles · Apr 20, 2005
Power Train
TRANSMISSION FAILED! FORD SEEMS TO KNOW ABOUT THIS PROBLEM AND WANTS TO DO NOTHING!*AK
NHTSA ODI #10118151
84,000 miles · Mar 11, 2005
Power Train
THE CAR HAS 84,000 MILES, NO WARNING SIGNS. I HAD JUST GOT OFF THE INTERSTATE AND WAS STOPPED BEHIND ANOTHER CAR. WHEN I STARTED OUT I HEARD A THUNK AND THE TRANSMISSION WOULDN'T WORK.THE CAR IS NOW AT THE FORD GARAGE AND THE COST OF A FACTORY REBUILT TRANSMISSION IS $2500.00.*AK
NHTSA ODI #10113933
47,800 miles · Nov 21, 2004
Power TrainStructureInjury
THE CONSUMER REPLACED THE TRANSMISSION THREE TIMES. THE VEHICLE COULD NOT BE REGISTERED SINCE IT WILL NOT PASS EMISSION. *JB (11/29/05) THE FRAME WAS TWISTED AND THE TORQUE CONVERTER FAILED. THERE WAS ALSO A HIT AND RUN ACCIDENT. ON ANOTHER OCCASION A TIRE HAD BLOWN OUT. THE CONSUMER WAS DENIED REIMBURSEMENT FOR THE TFI …
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THE CONSUMER REPLACED THE TRANSMISSION THREE TIMES. THE VEHICLE COULD NOT BE REGISTERED SINCE IT WILL NOT PASS EMISSION. *JB (11/29/05) THE FRAME WAS TWISTED AND THE TORQUE CONVERTER FAILED. THERE WAS ALSO A HIT AND RUN ACCIDENT. ON ANOTHER OCCASION A TIRE HAD BLOWN OUT. THE CONSUMER WAS DENIED REIMBURSEMENT FOR THE TFI MODULE REPLACEMENTS. *SC
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSTALL PROTECTIVE SPRING SHIELDS. IN ADDITION, FORD IS EXTENDING THE WARRANTY COVERAGE OF THE FRONT COIL SPRINGS IN ALL OTHER STATES, FOR FRACTURE ONLY, UP TO 10 YEARS OF SERVICE OR 150,000 MILES, WHICHEVER OCCURS FIRST. IF THE VEHICLE HAS ALREADY ACCUMULATED MORE THAN 150,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2005. IF EITHER FRONT COIL SPRING FRACTURES, DEALERS WILL REPLACE BOTH FRONT SPRINGS AT NO CHARGE TO THE OWNER. AN INTERIM NOTICE WAS SENT TO OWNERS ON AUGUST 2, 2004. PARTS ARE NOW AVAILABLE FOR THE 2000-2001 MY VEHICLES AND OWNERS WERE SENT A LETTER ON JANUARY 10, 2005, ADVISING THEM TO BRING IN THEIR VEHICLES FOR REPAIR PARTS ARE EXPECTED TO BE AVAILABLE FOR THE 1999 MY VEHICLES BY THE END OF FEBRUARY 2005 AND OWNERS OF THESE VEHICLES WILL BE NOTIFIED THEN. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT RETRACTOR MAY HAVE A PIN SHAFT IN THE SWITCHABLE ELR/ALR MECHANISM THAT IS INCORRECTLY FORMED. IN SOME CIRCUMSTANCES, THE SWITCHING MECHANISM COULD BECOME NONFUNCTIONAL, PREVENTING THE SEAT BELT WEBBING FROM BEING EXTRACTED FROM THE RETRACTOR. IT IS ALSO POSSIBLE THAT MALFUNCTION OF THE MECHANISM COULD PREVENT THE BELT FROM BEING SWITCHED INTO THE ALR MODE. THE ELR MECHANISM IS NOT AFFECTED BY THIS CONDITION.
Consequence & remedy
Consequence: IF THE MECHANISM MALFUNCTIONS AND DOES NOT ALLOW THE WEBBING TO BE EXTRACTED, THE LAP AND SHOULDER BELT COULD NOT BE WORN BY A VEHICLE OCCUPANT. IN THE EVENT THAT THE MECHANISM DOES NOT ALLOW THE ALR MODE TO BE ENGAGED, THE OPERATOR MAY BE UNABLE TO PROPERLY INSTALL A CHILD SEAT IN THAT SEATING POSITION.
Remedy: DEALERS WILL INSPECT THE LAP AND SHOULDER BELT ASSEMBLIES. ASSEMBLIES WITH JULIAN DATE CODES OF 200 THROUGH 223 ARE SUSPECT AND WILL BE REPLACED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUPPED WITH THE "CALIFORNIA" EMISSIONS PACKAGE. AN INCORRECT TRANSMISSION OIL COOLER LINE WAS INSTALLED. THE LINE CONTACTS THE ANTI-LOCK BRAKING SYSTEM MODULE SUPPORT BRACKET AND OVER TIME, CAN WEAR AND DEVELOP A LEAK.
Consequence & remedy
Consequence: TRANSMISSION FLUID LEAKAGE ONTO THE EXHAUST MANIFOLD OR CATALYTIC CONVERTER CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL THE APPROPRIATE TRANSMISSION OIL COOLER LINE.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DASH INSULATOR RETAINER CLIP WAS NOT FULLY ASSEMBLED TO THE ACCELERATOR CABLE DASH FITTING. THE CLIP CAN DISENGAGE FROM THE ACCELERATOR CABLE AND FALL INTO THE ACCELERATOR PEDAL ARM PIVOT AREA.
Consequence & remedy
Consequence: IF THIS CONDITION OCCURS, THE ENGINE MAY NOT FULLY RETURN TO IDLE. ALSO, THE INSULATOR MAY NOT STAY IN THE INTENDED LOCATION AND COULD INTERFERE WITH THE ACCELERATOR CABLE.
Remedy: DEALERS WILL INSPECT THESE VEHICLES TO ENSURE PROPER INSTALLATION OF THE ACCELERATOR CABLE CLIP, AND RE-INSTALL IF NEEDED.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH MANUAL SEAT TRACKS. THE FRONT SEAT BELT BUCKLE ATTACHING STUD MAY HAVE BEEN IMPROPERLY HEAT TREATED. THIS HEAT TREATMENT MAY HAVE RESULTED IN CRACKS DEVELOPING IN THE STUD.
Consequence & remedy
Consequence: IF THE STUD IS CRACKED, IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BUCKLE MOUNTING BRACKET AND STUD ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE04044 · Front Suspension Coil Spring Fracture
Opened May 24, 2004 · Closed Aug 16, 2004
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Additional source detail variants (2)
Suspension:front
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
Suspension:front:springs:coil Springs
ODI POSSESSES 130 VEHICLE OWNERS QUESTIONNAIRES (VOQ) ALLEGING FRONT SUSPENSION COIL SPRING FAILURE IN THE SUBJECT (MODEL YEAR 1999-2000) VEHICLES.AN ADDITIONAL 11 VOQS CONCERNING MY 2001 VEHICLES HAVE BEEN FOUND, BRINGING THE TOTAL TO 141.MORE THAN 75% OF THESE REPORTS ALLEGE THAT THE BROKEN SPRING DAMAGED OR PUNCTURED THE ADJACENT TIRE.ALL OF THESE REPORTS ORIGINATED IN THE SALT BELT STATES LOCATED IN THE NORTHEAST QUADRANT OF THE UNITED STATES AND CANADA.FORD WILL CONDUCT A SAFETY RECALL (04V-332) COVERING VEHICLES SOLDOR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, TO INSTALL SPRING SHIELDS IN MY 1999-2001 TAURUS/SABLE VEHICLES TO PREVENT A FRACTURED SPRING FROM DAMAGING THE NEARBY TIRE.FORD WILL ADDITIONALLY NOTIFY OWNERS OF ALL MY 1999-2001 TAURUS/SABLE VEHICLES THAT WARRANTY COVERAGE FOR SPRING FRACTURES HAS BEEN EXTENDED TO 10 YEARS OF AGE OR 150,000 MILES.ODI ANALYZED FORD?S WARRANTY AND COMPLAINT DATA AND FOUND THAT 99% OF THE SPRING FRACTURES OCCURRED IN THE STATES COVERED BY THE RECALL.THE OTHER INCIDENTS OCCURRED IN THE STATES OF FLORIDA, NORTH CAROLINA, TEXAS, ALABAMA, AND GEORGIA.IN VIEW OF THE COVERAGE OF THE SPRING FAILURES BY THE RECALL CAMPAIGN, ODI IS CLOSING THE PRELIMINARY EVALUATION.ODI WILL CONTINUE TO MONITOR THE PERFORMANCE OF THE SUBJECT VEHICLES THROUGHOUT THE REMAINDER OF THE COUNTRY.
PE02080 · Front Suspension Coil Spring Fracture
Opened Oct 22, 2002 · Closed Apr 29, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Additional source detail variants (2)
Suspension
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
Suspension:front:springs:coil Springs
A TOTAL OF 161 FRONT SUSPENSION SPRING FAILURES ARE KNOWN TO ODI AND FORD FROM ALL SOURCES, 59 OF THESE LEADING TO TIRE DAMAGE.THESE FAILURES ARE CONCENTRATED IN THE CORROSION STATES, WHERE 253,814 SUBJECT VEHICLES WERE SOLD.WARRANTY AND CONSUMER COMPLAINT DATA SHOW THAT THE SUBJECT FLEET EXPERIENCED A SPRING FRACTURE RATE OF 0.009% AT 30,000 MILES AND 0.03% AT 60,000 MILES.THESE RATES ARE VERY LOW WHEN COMPARED TO PREVIOUS INVESTIGATIONS OF COIL SPRING FRACTURE:RECALLED '93 TAURUS (EA97-026): 0.1% AT 30,000 MILES AND 0.34% AT 60,000 MILES; AND RECALLED '98 WINDSTAR (EA00-027): 0.11% AT 30,000 MILES AND 1.25% AT 60,000 MILES.THE SUBJECT VEHICLES ALSO EXPERIENCED FAILURE RATES SUBSTANTIALLY LOWER THAN THOSE OF COMPARABLE-AGED NON-RECALLED WINDSTARS SUBJECT TO EA00-027 (MY '95-'97).GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF CIRCUMSTANCES WARRANT.
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