1997 Ford Taurus

DT: CONSUMER HAS 40000 MILES ON VEHICLE AND VEHICLE HAD TO 3 TRANSMISSIONS. CONSUMER WAS DRIVING TO FLORIDA ON THE INTERSTATE AND THE VEHICLE STOPPED. VEHICLE WAS TOWED BECAUSE IT WOULD NOT PULL. THIS WAS AT 27, 000 MILES. AT 40000 MILES THE VEHICLE WAS LEAKING TRANSMISSION FLUID IN THE GARAGE. VEHICLE IS IN GARAGE TO HAVE THE POWER STEERING RACK REPLACED, WHEN CONSUMER WAS TOLD THAT THE LEAK WAS TRANSMISSION FLUID HE NEEDED A NEW TRANSMISSION. VEHICLE HAS BEEN TO DEALER OFTEN FOR DIFFERENT REPAIRS. CONSUMER WAS TOLD THAT THERE WAS NO WARRANTY. CONSUMER HAS HAD ALL RECALLS REPAIRED ON VEHICLE. DEALER TOLD CONSUMER THAT THERE MAY BE SOMETHING ELSE IN CAR CAUSING TRANSMISSION TO FAIL. VEHICLE IS DRIVEN LESS THAN 4000 MILES A YEAR. VEHICLE WAS PURCHASED USED WITH ABOUT 20,000 MILES. CONSUMER OWNED VEHICLE FOR 6 YEARS. SAME DEALER HAS DONE ALL REPAIRS ON VEHICLE, EXCEPT ONE TRANSMISSION BECAUSE VEHICLE BROKE DOWN IN LIMA, OHIO. THIS WAS DONE BY FORD DEALERSHIP.*AK

I AM THE OWNER OF A 1997 TAURUS. APPROXIMATELY ONE WEEK AGO, THE BRAKES FAILED COMPLETELY WHILE I WAS EXITING OFF A HIGHWAY; THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. SINCE I WAS RELATIVELY CLOSE TO HOME, I DROVE CAUTIOUSLY BACK TO MY HOUSE, AFTER WHICH I CALLED A TOW TRUCK THE TAKE THE CAR TO MY MECHANIC. A COUPLE OF HOURS LATER I RECEIVED A CALL FROM THE SHOP INFORMING ME THAT THE ENTIRE BRAKE LINE SYSTEM WAS RUSTED & ROTTED AWAY AND THAT THE FLUID HAD COMPLETELY LEAKED OUT. THE MECHANIC SAID IN HIS 20 YEARS HE HAD NEVER SEEN A BRAKE LINE SYSTEM RUST SO COMPLETELY IN SUCH A YOUNG CAR. IN FACT, HE SAID, IT SHOULD BASICALLY LAST THE LIFE OF THE CAR, NEVER NEEDING TO BE REPLACED. AFTER ALL WAS SAID AND DONE, THE JOB COST ALMOST $800. I ASKED TO SEE THE OLD LINES AND COULDN?T BELIEVE HOW RUSTED AND ROTTED THEY HAD BECOME. THERE WAS NO PROTECTIVE SHEATHING ON THE LINES. I FEEL THAT I SHOULD BE REIMBURSED FOR THESE REPAIRS SINCE IT SHOULD HAVE NEVER HAVE HAPPENED IN THE FIRST PLACE. THE MECHANIC DID MENTION THAT HE HAD RECENTLY BEEN SEEING A LOT OF YOUNG FORD MODELS COMING IN WITH THE SAME PROBLEM OR RUSTING AND FAILING BRAKE LINE SYSTEMS. ALSO, WHILE SEARCHING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE FOR SIMILAR DEFECTS, I FOUND COMPLAINTS LODGED ABOUT THE ROTTING OF THE HARD TUBING, CAUSING THE BRAKE LINES TO BURST. IN THESE CASES, THE CARS WERE 1997 TAURUS?. MY MECHANIC FIXED THE ENTIRE LINE SYSTEM, COMPLETELY REPLACING ANY OLD PARTS WITH NEW, CUSTOM MADE TUBES. I KEPT THE OLD TUBING JUST SO I CAN SHOW FORD WHAT THEIR CARS ARE RELYING ON FOR STOPPING. THE ENTIRE JOB CAME TO ALMOST $800.*AK