NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
770 reports88,000 miles · Apr 11, 2012
Suspension
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT ALL FOUR COIL SPRINGS FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 4V332000 (SUSPENSION: FRONT: COIL SPRINGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE 1999 MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. HE FAILURE AND THE CURRE…
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TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT ALL FOUR COIL SPRINGS FAILED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 4V332000 (SUSPENSION: FRONT: COIL SPRINGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE 1999 MODEL WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. HE FAILURE AND THE CURRENT MILEAGE WAS 88,000.
NHTSA ODI #10454824
Mileage unknown · Mar 13, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD STICK WHEN THE CRUISE CONTROL WAS BEING UTILIZED. THE CONTACT HAD TO DEPRESS THE BRAKE AND DISENGAGE THE CRUISE CONTROL IN ORDER TO STOP THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE SPEED CONTROL BUT FOUND …
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TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD STICK WHEN THE CRUISE CONTROL WAS BEING UTILIZED. THE CONTACT HAD TO DEPRESS THE BRAKE AND DISENGAGE THE CRUISE CONTROL IN ORDER TO STOP THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE SPEED CONTROL BUT FOUND NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA ODI #10451462
81,540 miles · Dec 21, 2011
Structure
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT DURING AN INSPECTION, THE DEALER DIAGNOSED THAT THE FRAME ON THE BASE WAS RUSTED, DEEMING THE VEHICLE AS UNSAFE TO DRIVE AND NON-REPAIRABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 81,540. UPDATED 02/09/12*LJ …
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TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT DURING AN INSPECTION, THE DEALER DIAGNOSED THAT THE FRAME ON THE BASE WAS RUSTED, DEEMING THE VEHICLE AS UNSAFE TO DRIVE AND NON-REPAIRABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 81,540. UPDATED 02/09/12*LJ UPDATED 03/16/12
NHTSA ODI #10440857
28,000 miles · Sep 13, 2011
Seat Belts
TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED AFTER CLOSING HIS SEAT BELT, IT WOULD RETRACT BACK. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. I HAVE NOT HAD THE DEFECT REPAIRED. THE BUCKLE RELEASES BY ITSELF…
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TL* THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED AFTER CLOSING HIS SEAT BELT, IT WOULD RETRACT BACK. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000. I HAVE NOT HAD THE DEFECT REPAIRED. THE BUCKLE RELEASES BY ITSELF APPROX 2% OF THE TIME, EVEN AFTER I PULL ON IT INITIALLY AND IT SEEMS SECURE. I WAS IN A ACCIDENT APPROX 2-3 YEARS AGO, AND THE BELT DIDN'T RELEASE. IT WAS A MINOR ACCIDENT WITH ON INJURIES. [XXX] *LN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10425191
54,500 miles · Aug 18, 2011
Service Brakes, Hydraulic
I HEARD RATTLING IN THE FRONT OF THE VEHICLE TOWARDS THE WHEELS OF THE CAR. I ASSUMED THAT IT WAS MY BRAKES NEEDING REPLACED. I TOOK IT IN FOR REGULAR MAINTENANCE TO HAVE THE BRAKES REPLACED AT WHICH TIME THEY DID A DIAGNOSTIC ON THE BRAKES, THEY WERE STILL GOOD AND FOUND THAT MY AUTOMATIC BRAKING SYSTEM HAD FAILED (HYDRAULICS T…
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I HEARD RATTLING IN THE FRONT OF THE VEHICLE TOWARDS THE WHEELS OF THE CAR. I ASSUMED THAT IT WAS MY BRAKES NEEDING REPLACED. I TOOK IT IN FOR REGULAR MAINTENANCE TO HAVE THE BRAKES REPLACED AT WHICH TIME THEY DID A DIAGNOSTIC ON THE BRAKES, THEY WERE STILL GOOD AND FOUND THAT MY AUTOMATIC BRAKING SYSTEM HAD FAILED (HYDRAULICS THAT ACTUALLY PUSH THE BRAKE PADS DOWN), THANKFULLY I WAS NOT ON THE HIGHWAY GOING 55MPH LIKE I USUALLY DO WHEN THIS HAPPENED. FORD NEEDS TO RECALL THE ENTIRE BRAKING SYSTEM OF THE FORD TAURUS GL STATION WAGON ACCORDING TO ALL THE COMPLAINTS THAT I HAVE SEEN ALSO KEEPING IN MIND MOST OF THE COMPLAINTS WERE OVER 100,000 MILES. SOMEONE WILL BE KILLED DUE TO THIS FAILURE. GOD FORBID THERE MIGHT BE CHILDREN IN THE VEHICLE WHEN IT HAPPENS. FORD STEP UP TO THE PLATE AND FIX THIS PROBLEM NOW!! IT IS GOING TO COST ME $2100.00 TO HAVE THE PUMP AND HYDRAULIC SYSTEM REPLACED AND THIS IS NOT AN EXAGGERATION. I DEPEND ON THIS VEHICLE AND CAN NOT AFFORD TO BE WITH OUT IT. :( AS FAR AS I AM CONCERNED ONE COMPLAINT SHOULD WARRANT A RECALL. LIVES ARE AT STAKE. *KB
NHTSA ODI #10419997
136,000 miles · May 10, 2011
Power Train
TL*THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THE TRANSMISSION SLIPPED AND THE RPMS INCREASED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT PERFORMED A DIAGNOSTIC TEST AND THE FAILURE WAS LOCATED WITHIN THE TRANSMISSION HEAD GASKET AND FILTER. THE TRANSMISSION HEAD GASKET AND FILTER WERE REPLACED. THE FAILURE WAS NOT…
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TL*THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THE TRANSMISSION SLIPPED AND THE RPMS INCREASED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT PERFORMED A DIAGNOSTIC TEST AND THE FAILURE WAS LOCATED WITHIN THE TRANSMISSION HEAD GASKET AND FILTER. THE TRANSMISSION HEAD GASKET AND FILTER WERE REPLACED. THE FAILURE WAS NOT CORRECTED. THE TRANSMISSION CONTINUED TO SLIP AND THE RPMS INCREASED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 136,000 AND THE CURRENT MILEAGE WAS 137,777.
NHTSA ODI #10399804
75,000 miles · Mar 23, 2011
Structure
CLUNKING SOUND EMANATING FROM ENGINE COMPARTMENT. TOOK IN FOR OIL CHANGE, WAS TOLD THAT THE ENGINE CRADLE ( SUB-FRAME ) WAS DANGEROUSLY ROTTED OUT. CRADLE REPLACED WITH ONE WITHOUT ROT. *TR
NHTSA ODI #10392702
135,000 miles · Jan 28, 2011
Structure
I OWN A 1997 FORD TAURUS WAGON. EMPHASIS ON WAGON. IT HAS THE SAME FRAME AS THE WINDSTAR VANS AND I HAVE THE SAME PROBLEM. MY ENGINEER HUSBAND, WHO SPENT YEARS IN THE AUTO INDUSTRY, WILL NOT ALLOW ME TO DRIVE THE CAR AS, 'THE CAR IS GOING TO BREAK IN HALF WHEN YOU ARE DRIVING DOWN THE ROAD.' I HAD IT TOWED TO OUR LOCAL REPAI…
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I OWN A 1997 FORD TAURUS WAGON. EMPHASIS ON WAGON. IT HAS THE SAME FRAME AS THE WINDSTAR VANS AND I HAVE THE SAME PROBLEM. MY ENGINEER HUSBAND, WHO SPENT YEARS IN THE AUTO INDUSTRY, WILL NOT ALLOW ME TO DRIVE THE CAR AS, 'THE CAR IS GOING TO BREAK IN HALF WHEN YOU ARE DRIVING DOWN THE ROAD.' I HAD IT TOWED TO OUR LOCAL REPAIR SHOP AND THEY VERIFIED THE SAME. I CALLED THE FORD RECALL DEPARTMENT IN DETROIT AFTER SEEING THE WINDSTAR RECALL ON THE LOCAL NEWS. FORD TOLD ME TO HAVE IT FIXED AND SAVE THE SLIP IN CASE A FEW YEARS FROM NOW IT WAS PART OF A RECALL I MIGHT BE ABLE TO BE REIMBURSED. THIS REPAIR IS THOUSANDS OF DOLLARS. I AM ON CHEMO WITH A CO-PAY OF $3102.98 AND FIFTEEN DOSES TO GO. I CAN EITHER NOT LIVE AND BUY A CAR OR LIVE AND NOT HAVE A CAR. AFTER EXPLAINING THIS TO THE FORD REP I WAS TOLD TO CONTACT YOU. THERE IS NO EXCUSE FOR THIS CORROSION PROBLEM AND I DO NOT FEEL I SHOULD HAVE TO PAY FOR WHAT IS ALREADY A RECALL ISSUE. THE FORD CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10379414
77,387 miles · Oct 31, 2010
Service Brakes, Hydraulic
BRAKE LINE BURST. CONTROL BECAME NONEXISTENT. GOT VERY LUCKY BRINGING IT HOME, ALTHOUGH I DID RUN INTO THE BACK OF MY GARAGE (BECAUSE THE BRAKES DIDN'T WORK). *TR
NHTSA ODI #10363415
176,000 miles · Sep 1, 2010
Suspension
TL*THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING OUT OF HIS GARAGE, THE FRONT COIL SPRING ON THE DRIVERS SIDE BROKE AND RIPPED THE TIRE APART. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THERE WERE NO WARNING SIGNS OR PRIOR INSTANCES OF THE FAILURE. THE CONTACT CALLED THE …
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TL*THE CONTACT OWNS A 1997 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING OUT OF HIS GARAGE, THE FRONT COIL SPRING ON THE DRIVERS SIDE BROKE AND RIPPED THE TIRE APART. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THERE WERE NO WARNING SIGNS OR PRIOR INSTANCES OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO AN AUTHORIZED DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 176,000. UPDATED 12/29/10 *BF UPDATED 12/30/10
NHTSA ODI #10353255