NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
153 reports260,000 miles · Oct 30, 2015
Seats
LEFT REAR PASSENGER SEAT BACK(2/3RDS BENCH) WILL NOT RELEASE. THE RESULT OF THIS IS LOSS OF ABILITY TO EXIT THE VEHICLE FROM 3RD ROW SEATING. CAN ONLY EXIT FROM THE SMALLER 1/3RD BENCH SEAT ON THE RIGHT SIDE. I CONSIDER THIS A SAFETY ISSUE BECAUSE OF REDUCED ABILITY TO EXIT THE VEHICLE OR TO BE RESCUED FROM 3RD ROW SEATING AR…
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LEFT REAR PASSENGER SEAT BACK(2/3RDS BENCH) WILL NOT RELEASE. THE RESULT OF THIS IS LOSS OF ABILITY TO EXIT THE VEHICLE FROM 3RD ROW SEATING. CAN ONLY EXIT FROM THE SMALLER 1/3RD BENCH SEAT ON THE RIGHT SIDE. I CONSIDER THIS A SAFETY ISSUE BECAUSE OF REDUCED ABILITY TO EXIT THE VEHICLE OR TO BE RESCUED FROM 3RD ROW SEATING AREA.
NHTSA ODI #10787268
76,000 miles · Oct 30, 2015
Power TrainWheels
FOR THE PAST 2-3 YEAR, WHEN ATTEMPTING TO TURN THE STEERING WHEEL LEFT OR RIGHT, VEHICLE LOOSES POWER STEERING. TOOK THE CAR INTO FORD DEALERSHIP, WHILE UNDER WARRANTY, AND WAS REPEATEDLY TOLD BY SERVICE TECH, MECHANIC DID NOT NOTICE A PROBLEM. VEHICLE SHUDDERS WHEN BACKING UP AND STRUGGLES TO SHIFT GEARS WHEN ACCELERATING ON…
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FOR THE PAST 2-3 YEAR, WHEN ATTEMPTING TO TURN THE STEERING WHEEL LEFT OR RIGHT, VEHICLE LOOSES POWER STEERING. TOOK THE CAR INTO FORD DEALERSHIP, WHILE UNDER WARRANTY, AND WAS REPEATEDLY TOLD BY SERVICE TECH, MECHANIC DID NOT NOTICE A PROBLEM. VEHICLE SHUDDERS WHEN BACKING UP AND STRUGGLES TO SHIFT GEARS WHEN ACCELERATING ON HIGHWAY. ABS BRAKE SYSTEM KICKS IN FOR NO APPARENT REASON WHEN DRIVING. GRINDING NOISE COMING FROM REAR WHEEL ON DRIVERS SIDE WHEN DRIVING THE VEHICLE. TOOK CAR TO MECHANIC AND WAS TOLD NO POWER STEERING, NEED BALL BEARING REPLACEMENT AND NEED NEW/ REBUILT TRANSMISSION. COMPLETELY DISGUSTED AS THE CAR IS ONLY 7 YEARS OLD. WHY CANT SIMILARLY SITUATED OWNERS OF THE FORD TAURUS-X SEEM TO GET THE NHTSA TO TAKE ANY REAL ACTION ON OUR BEHALF? I'M CONFUSED. PLEASE HELP!!!
NHTSA ODI #10787212
161,000 miles · Oct 17, 2015
Steering
WHEN TURNING FROM EITHER A PARKED OR STOPPED POSITION THE STEERING FEELS AS THOUGH IT IS STUCK IN WHATEVER DIRECTION I AM STEERING AND I HAVE TO HELP THE STEERING GO BACK INTO A STRAIGHT POSITION THIS I FEEL IS A HUGE SAFETY ISSUE BECAUSE I NOT ONLY DRIVE THIS VEHICLE BACK AND FORTH TO WORK I ALSO HAVE CHILDREN THAT RIDE IN IT A…
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WHEN TURNING FROM EITHER A PARKED OR STOPPED POSITION THE STEERING FEELS AS THOUGH IT IS STUCK IN WHATEVER DIRECTION I AM STEERING AND I HAVE TO HELP THE STEERING GO BACK INTO A STRAIGHT POSITION THIS I FEEL IS A HUGE SAFETY ISSUE BECAUSE I NOT ONLY DRIVE THIS VEHICLE BACK AND FORTH TO WORK I ALSO HAVE CHILDREN THAT RIDE IN IT AS WELL. NEEDS TO BE ADDRESSED AND FIXED AT THE MANUFACTURERS EXPENSE IF NOT AND THERE IS AN ACCIDENT THAT RESULTS IN A FATALITY THERE IS A HUGE LAWSUIT COMING YOUR WAY FORD
NHTSA ODI #10783057
143,000 miles · Oct 16, 2015
Electrical SystemUnknown Or Other
WE ARE ORIGINAL OWNERS ON A 2008 FORD TAURUS X WITH 143000 MILES ON IT. THE TRANSMISSION HAS BEEN SHUTTERING AND SHIFTING ROUGHLY FOR THE PAST 30000 MILES OR SO. RECENTLY MY WIFE WAS DRIVING AT LOW SPEED WHEN SEVERAL WARNING LIGHTS ON THE DASH WENT OFF, THE MILES UNTIL EMPTY READING DROPPED TO 0 (3/4 TANK OF GAS REMAINED), AND T…
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WE ARE ORIGINAL OWNERS ON A 2008 FORD TAURUS X WITH 143000 MILES ON IT. THE TRANSMISSION HAS BEEN SHUTTERING AND SHIFTING ROUGHLY FOR THE PAST 30000 MILES OR SO. RECENTLY MY WIFE WAS DRIVING AT LOW SPEED WHEN SEVERAL WARNING LIGHTS ON THE DASH WENT OFF, THE MILES UNTIL EMPTY READING DROPPED TO 0 (3/4 TANK OF GAS REMAINED), AND THE VEHICLE WOULD REV BUT ONLY GO 2-3 MPH. I ENTERED SOME OF THESE SYMPTOMS INTO GOOGLE AND FOUND MANY MESSAGE BOARD ENTERIES REFERENCING THIS ISSUE. WHAT CONCERNS ME IS FORD DOES NOT TO APPEAR TO FIX THE ISSUE SHORT OF REPLACING THE TRANSMISSION ($4000).
NHTSA ODI #10782700
116,804 miles · Aug 27, 2015
Steering
EXPERIENCED INTERMITTENT "SHUDDER" IN STEERING SYSTEM WHEN CORNERING AND/OR MANEUVERING INTO PARKING SPACES; THIS CONDITION PROGRESSIVELY GOT WORSE AND FINALLY, THERE WAS A SUDDEN TOTAL LOSS OF POWER ASSIST TO THE STEERING SYSTEM ALMOST RESULTING IN LOSS OF CONTROL OF THE VEHICLE. NOTICED LARGE PUDDLE OF ATF/POWER STEERING FLUI…
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EXPERIENCED INTERMITTENT "SHUDDER" IN STEERING SYSTEM WHEN CORNERING AND/OR MANEUVERING INTO PARKING SPACES; THIS CONDITION PROGRESSIVELY GOT WORSE AND FINALLY, THERE WAS A SUDDEN TOTAL LOSS OF POWER ASSIST TO THE STEERING SYSTEM ALMOST RESULTING IN LOSS OF CONTROL OF THE VEHICLE. NOTICED LARGE PUDDLE OF ATF/POWER STEERING FLUID UNDER VEHICLE WHEN PARKED. UPON INSPECTION, DISCOVERED THAT POWER STEERING RESERVOIR WAS EMPTY AND THE STEERING RACK HOUSING HAD LEAKING SEAL WHERE MAIN STEERING SHAFT ENTERED HOUSING LEADING TO CATASTROPHIC FAILURE OF THE STEERING RACK ASSEMBLY. THIS IS THE SECOND TIME THE STEERING RACK CATASTROPHICALLY FAILED ON THIS VEHICLE (SEE: NHTSA ID NUMBER: 10468922; DATE COMPLAINT FILED: 08/02/2012; DATE OF INCIDENT: 07/30/2012; COMPONENT(S): STEERING). BROUGHT VEHICLE IN TO FORD DEALER (BRONDES FORD, MAUMEE, OH) FOR SERVICE. ENTIRE STEERING RACK ASSEMBLY WAS REPLACED AGAIN AT A COST EXCEEDING $1,000. FORD SHOULD BE REQUIRED TO RECALL THIS VEHICLE FOR STEERING RACK DUE TO THE NUMBERS OF COMPLAINTS ON THE NHTSA SITE ALONE DUE TO THE VERY NATURE OF THIS FAILURE - ANYTHING STEERING/SUSPENSION/BRAKE-RELATED SHOULD BE SUBJECT FOR IMMEDIATE CONSIDERATION FOR RECALL. FT
NHTSA ODI #10759790
114,412 miles · Jun 17, 2015
Steering
AS I WAS OUT RUNNING ERRANDS AND BACKING IN TO PARK MY 2008 FORD TAURUS X, IT BECAME VERY DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE STEERING WAS VERY STIFF AND REQUIRED A GOOD BIT OF EFFORT. I IMMEDIATELY CALLED THE DEALERSHIP REPAIR SHOP AND WAS INSTRUCTED TO BRING IN THE CAR FOR EVALUATION. FORD DETERMINED …
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AS I WAS OUT RUNNING ERRANDS AND BACKING IN TO PARK MY 2008 FORD TAURUS X, IT BECAME VERY DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE STEERING WAS VERY STIFF AND REQUIRED A GOOD BIT OF EFFORT. I IMMEDIATELY CALLED THE DEALERSHIP REPAIR SHOP AND WAS INSTRUCTED TO BRING IN THE CAR FOR EVALUATION. FORD DETERMINED THAT I NEEDED TO REPLACE THE STEERING COLUMN (RACK & PINION) AS WELL AS THE POWER STEERING PUMP & RESERVOIR. PRIOR TO THE INITIAL COMPLETE POWER STEERING FAILURE IN DECEMBER OF 2014, I HAD COMPLAINED TO FORD NUMEROUS TIMES ABOUT THE STEERING AND HAD HAD THE RACK & PINION UNIT & POWER STEERING PUMPS REPLACED (AT 100268 MILES) IN FEBRUARY OF 2013! IN DECEMBER 2014 THEY QUOTED AN ASTRONOMICAL PRICE TO AGAIN REPAIR MY CAR, AT WHICH POINT, I TOOK IT ELSEWHERE AND ORDERED THE PARTS ON-LINE. FAST FORWARD 6-MONTHS LATER (JUNE 8, 2015) AND MY STEERING HAS AGAIN FAILED WITH THE SAME ISSUE - POWER STEERING FAILURE. THE PARTS ARE STILL UNDER WARRANTY AND THE REPAIR SHOP HAS REPLACED THE PUMP - WHICH THEY STATED WAS NOT WORKING AT ALL, BUT MY STEERING IS STILL NOT FUNCTIONING. THIS IS THE THIRD TIME I'M MAKING THIS REPAIR, CLEARLY IT'S A SYMPTOM AND NOT THE REAL ISSUE. WHEN IS FORD GOING TO ADDRESS THIS PROBLEM?!
NHTSA ODI #10725772
84,600 miles · Jun 10, 2015
Steering
WHEN TRYING TO MAKE A NINETY DEGREE TURN RIGHT OR LEFT INTO A PARKING SPACE OR PULLING OUT WHILE MAKING A TURN, I LOSE POWER STEERING AND ONLY HAVE MANUAL STEERING. I ALMOST HIT A CAR OR THE CORNER OF THE ROAD/BUILDING AS USING ALL MY STRENGTH, I CANNOT MAKE A SHARP TURN. I HAVE TO BACK UP AND MAKE WIDE TURNS. I AM NOT DRIVING …
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WHEN TRYING TO MAKE A NINETY DEGREE TURN RIGHT OR LEFT INTO A PARKING SPACE OR PULLING OUT WHILE MAKING A TURN, I LOSE POWER STEERING AND ONLY HAVE MANUAL STEERING. I ALMOST HIT A CAR OR THE CORNER OF THE ROAD/BUILDING AS USING ALL MY STRENGTH, I CANNOT MAKE A SHARP TURN. I HAVE TO BACK UP AND MAKE WIDE TURNS. I AM NOT DRIVING THIS CAR MUCH AS AFRAID I WILL LOSE STEERING AT A HIGHER SPEED. IT HAS BECOME VERY DIFFICULT TO PULL INTO A PARKING LOT TO PARK AT SLOW SPEEDS AS I COMPLETELY LOSE THE POWER ASSISTED POWER STEERING AND I HAVE TROUBLE STEERING IN MANUAL MODE--CAN BARELY TURN THE WHEEL USING ALL MY STRENGTH AT 1 MILE PER HOUR. I LEARNED THAT FORD HAS RECALLED THOUSANDS OF CARS FOR THIS RECENTLY AND ONLINE BLOGS SHOW THERE HAVE BEEN COMPLAINTS ABOUT THE POWER STEERING FOR THIS MODEL.
NHTSA ODI #10724575
121,000 miles · Jun 2, 2015
Steering
WHILE DRIVING APPROXIMATELY 35 MILES AN HOUR I LOST MY POWER STEERING. MY VEHICLE STEERS VERY HARD AND IS EXTREMELY HARD WHILE TRYING TO PARK CAR. RIGHT TURNS ARE HARDER THAN LEFT TURNS. THE VEHICLE IS HARD TO MANEUVER AROUND SHARP TURNS AND CORNERS. MECHANIC DIAGNOSED IT AS A BAD RACK AND PINION (STEERING GEAR) AND IS A SAFETY …
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WHILE DRIVING APPROXIMATELY 35 MILES AN HOUR I LOST MY POWER STEERING. MY VEHICLE STEERS VERY HARD AND IS EXTREMELY HARD WHILE TRYING TO PARK CAR. RIGHT TURNS ARE HARDER THAN LEFT TURNS. THE VEHICLE IS HARD TO MANEUVER AROUND SHARP TURNS AND CORNERS. MECHANIC DIAGNOSED IT AS A BAD RACK AND PINION (STEERING GEAR) AND IS A SAFETY HAZARD CONCERN.
NHTSA ODI #10722884
125,000 miles · Mar 16, 2015
Steering
WHILE DRIVING ON A SECONDARY ROAD THE VEHICLE'S POWER STEERING SYSTEM STOPPED WORKING MAKING IT VERY DIFFICULT TO MAINTAIN CONTROL. AFTER GETTING THE CAR OFF THE ROAD I SHUT OFF THE ENGINE AND CHECKED THE POWER STEERING BELTS AND FLUID. BOTH WERE FINE. WHEN I RESTARTED THE VEHICLE THE STEERING SEEMED TO BE WORKING PROPERLY AGAI…
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WHILE DRIVING ON A SECONDARY ROAD THE VEHICLE'S POWER STEERING SYSTEM STOPPED WORKING MAKING IT VERY DIFFICULT TO MAINTAIN CONTROL. AFTER GETTING THE CAR OFF THE ROAD I SHUT OFF THE ENGINE AND CHECKED THE POWER STEERING BELTS AND FLUID. BOTH WERE FINE. WHEN I RESTARTED THE VEHICLE THE STEERING SEEMED TO BE WORKING PROPERLY AGAIN SO I DROVE HOME. THE STEERING WORKED FINE UNTIL ABOUT A BLOCK FROM MY HOUSE WHEN IT FAILED AGAIN. *TR
NHTSA ODI #10694679
108,000 miles · Mar 3, 2015
Air BagsVehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2008 FORD TAURUS X. THE CONTACT STATED THAT WHILE DRIVING 10 MPH IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE NEIGHBORS HOUSE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS D…
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TL*THE CONTACT OWNS A 2008 FORD TAURUS X. THE CONTACT STATED THAT WHILE DRIVING 10 MPH IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE NEIGHBORS HOUSE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
NHTSA ODI #10691792
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO