2008 Ford Taurus X

THE VEHICLE WAS MERGING INTO A LANE OF BUMPER TO BUMPER TRAFFIC WITH THE AIR CONDITIONER ON AND IT LURCHED FORWARD IN SUCH A WAY THAT THE BRAKE NEEDED TO BE APPLIED SO THE THE VEHICLE WOULD NOT HIT ANOTHER VEHICLE. THE DRIVER FELT AS IF SHE WAS NOT IN CONTROL & THE VEHICLE QUICKLY ACCELERATED WITHOUT THE DRIVER PRESSING THE GAS PEDAL.

VEHICLE IN PARK AND RUNNING/IDLING ON SLIGHTLY INCLINED DRIVEWAY, FACING UPWARDS. 'DRIVER', OUTSIDE AND BESIDE VEHICLE ON PASSENGER SIDE, OPENED FRONT PASSENGER DOOR TO REACH ACROSS AND REMOVE KEY FROM IGNITION (SHUT OFF THE ENGINE), AND THE SECOND SHE SHUT IT OFF, VEHICLE STARTED ROLLING BACKWARDS, WITH BOTH OF DRIVER'S FEET STILL ON THE DRIVEWAY AND WITH THE PASSENGER DOOR OPEN IMMEDIATELY NEXT TO HER, PULLING HER IN THE DIRECTION OF THE DOWNWARD SLOPE OF THE DRIVEWAY. SHE JUMPED INTO THE CAR, THEN OVER THE MIDDLE CONSOLE, AND WITH HER LEFT FOOT DEPRESSED BRAKE TO STOP VEHICLE. BOTH OF DRIVER'S SHINS WERE SCRAPED BY THE VEHICLE (ALONG THE DOOR SILL), AS IT BEGAN TO ROLL BACKWARDS. FORD MOTOR ISSUED TECHNICAL SERVICE BULLETIN 08-1-8 ON 01/21/08: STOPPED ON INCLINE - IN DRIVE OR REVERSE - WITHOUT BRAKE APPLIED - VEHICLE ROLLS - BUILT BEFORE 11/28/2007. HOWEVER, BUILD DATE FOR THIS VIN IS 01/15/08. ALSO, AND AGAIN, THIS INCIDENT WAS WHILE VEHICLE WAS IN PARK. BRAKE WAS NOT APPLIED. FAILED COMPONENT UNKNOWN.

1. THE PROBLEM OCCURRED AT THE END OF A 1600 MILE DRIVE WHEN TURNING INTO RESIDENCE DRIVEWAY. THE PROBLEM THEN PERSISTED UNTIL REPAIRED. 2. LOSS OF POWER STEERING ASSIST, PRIMARILY FOR RIGHT TURNS. 3. DEALER REPLACED, AT MY COST, THE RACK AND PINION ASSEMBLY PER RELEASED TECHNICAL SERVICE BULLETIN WHICH RECOGNIZED THIS AS AN EXISTING PROBLEM. *TR

MY CAR: 2008 FORD TAURUS X, VIN=[XXX] THE STEERING WHEEL IS VERY DIFFICULT TO TURN WHEN STARTING OUT FROM A PARKED POSITION. WHILE DRIVING, THE STEERING COLUMN MAKES A CLICKING SOUND WHEN I MAKE A HARD TURN. TOO DANGEROUS. FORCE FORD TO MAKE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING ON THE EXPRESSWAY AT 70ISH MPH, WITH THE CRUISE CONTROL ON, I APPLIED SLIGHT PRESSURE TO THE GAS PEDAL TO ACCELERATE AROUND A SLOWER CAR. WHEN I DID, THE ENGINE REVVED TO AROUND 3500RPMS, BUT DID NOT GAIN SPEED. THE ENGINE CONTINUED TO REV, AND SINCE I WASN'T ACCELERATING I NEEDED TO SLOW TO MATCH TRAFFIC FLOW. I TAPPED THE BRAKES WITH NO RESULT. THE ENGINE WAS STILL REVVING, AND NEXT I MANUALLY TURNED THE CRUISE CONTROL OFF AT THE HAND CONTROL. THE ENGINE CONTINUED TO REV, AND I TAPPED THE BRAKES AGAIN WITH NO RESULT. IN URGENCY I APPLIED HEAVY PRESSURE TO THE BRAKE. AT THAT TIME I HEARD A SNAP, AND THE ENGINE STOPPED REVVING, AND MY SPEED CAME DOWN. THIS ALL HAPPENED WITHIN ABOUT 6-8 SECONDS, AND RESOLVED JUST BEFORE I HAD TO DECIDE ON A PLACE TO FLY OFF OF THE HIGHWAY GOING 70 SO THAT I WOULDN'T KILL ANYONE. THIS ONLY OCCURRED ONCE AS I CONTINUED MY TRIP WITHOUT USE OF THE CRUISE CONTROL. THE CAR WAS BROUGHT IN TO THE DEALERSHIP WHERE DIAGNOSTIC TESTING AND ROAD TESTING WERE DONE WITHOUT DUPLICATING THE PROBLEM. *LN

WE HAVE BEEN HAVING TRANSMISSION PROBLEMS SINCE WE BOUGHT THIS CAR, THEY KEEP RE-SETTING THE COMPUTER SO IT DOES NOT SHOW ANY CODES NOW THAT IT IS OUT OF WARRANTY WE NEED TO PURCHASE A NEW TRANSMISSION ON A CAR THAT IS ONLY 2 YEARS OLD. THE DEALERSHIP SAYS THAT THEY ARE NOT WILLING TO HELP WITH THIS EVEN THOUGH WE HAVE ALREADY PURCHASED A NEW COOLING SYSTEM FOR THE TRANSMISSION, THEY HAVE CHANGED THE THROTTLE BODY AND IT HAS BEEN IN NUMEROUS TIMES. AS OF FRIDAY DEC 3,2010 THEY TOLD ME THAT WE NEEDED TO PURCHASE A NEW TRANSMISSION SO WE TOLD THEM THAT WE WANTED TO HAVE ARE CAR BACK AFTER I GOT MY CAR BACK THEY RESET THE CODE AGAIN WHEN THEY PUT IT BACK INTO MY CAR. I TOOK IT TO A TRANSMISSION PLACE IT IS NOT SHOWING ANY CODES... FORD DID NOT FIX THE CAR THEY JUST RE-SET IT 5,677 MILES - WINDSHIELD LEAKED THEY RESEALED 6, 000 MILES - ENGINE LIGHT CAME ON THEY PUT IN A NEW THROTTLE BODY TOLD US THE GAS CAP WAS NOT ON CORRECTLY 32,368 MILES - SENT BACK IN BECAUSE ENGINE LIGHT CAME ON AGAIN IT WAS HARD SHIFTING IN TO 2ND. TECH VERIFIED IT WAS SHIFTING HARD INTO SECOND THEY RE-SET IT AND TOLD ME I HAD TO GET NEW TIRES. I PURCHASED THEM 47,477 MILES - SENT BACK IN BECAUSE THERE CAR WAS SMOKING THEY FOUND A/C/ CONDENSER/OIL COOLER LEAKING WE REPLACED IT FOR OVER $400 58,923 WE CALLED BECAUSE IT WAS SHIFTING HARD AGAIN THEY COULD NOT SEE US FOR 2 1/2 WEEKS CAR IS NOW OVER MILEAGE WARRANTY AND THEY ARE STATING THAT I NEED A NEW TRANSMISSION. I CAME AND TOOK MY CAR BACK AND THEY PUT MY TRANSMISSION BACK IN MY CAR AND RE-SET IT AGAIN. I TOOK IT TO A TRANSMISSION PLACE AND IT IS NOT SHOWING ANY CODES BECAUSE THEY RE-SET IT. BY RE-SETTING IT AND NOT FIXING IT FROM THE BEGINNING NOW WE ARE RESPONSIBLE FOR PAYING FOR A NEW TRANSMISSION I BELIEVE THAT FORD SHOULD PAY FOR THE NEW TRANSMISSION BECAUSE THIS MATTER WAS STARTED AND CONTINUED WHILE UNDER WARRANTY THEY PUSHED ME OFF UNTIL IT WAS OUT OF WARRANTY. I DO NOT FEEL WE SHOULD BE RESPONSIBLE FOR THIS ON GOING PROBLEM. *TR

WE WERE DRIVING WITH 3 OF OUR KIDS IN THE BACK SEAT, WHEN ALL OF SUDDEN, WITHOUT WARNING, THE POWER STEERING SYSTEM FAILED, RESULTING IN NOT BEING ABLE TO TURN RIGHT. FORTUNATELY, WE WERE ABLE TO STOP THE CAR AND NO ONE WAS HURT. IT COULD HAVE BEEN MUCH WORSE IF THIS HAD HAPPENED ON THE HIGHWAY. WE WENT TO THE FORD DEALER, WHO TOLD US THAT THE PART HAD TO BE REPLACED, BUT WAS NOT UNDER WARRANTY. WE ARE WAITING FOR A QUOTE, BUT WERE ALREADY TOLD IT WAS GOING TO BE AT LEAST $1,000 THIS CAR IS ONLY 2 YEARS OLD AND FAILED WITHOUT A REASON. *TR