NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
153 reports54,000 miles · Jun 15, 2012
Power TrainVehicle Speed Control
DRIVING ON HIGHWAY FROM MILWAUKEE WI, TO OSHKOSH, WI. AFTER DRIVING AROUND AN HOUR AT FREEWAY SPEED WITH CRUISE CONTROL SET AT 70, CAR SUDDENLY ACCELERATED ON ITS OWN AND RPM WENT UP TOO. TOOK CAR OFF OF CRUISE CONTROL AND CONTINUED DRIVING. THE CAR DID IT AGAIN AFTER A FEW MINUTES, ACCOMPANIED BY A LOUD 'THUNK' NOISE. IMMED…
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DRIVING ON HIGHWAY FROM MILWAUKEE WI, TO OSHKOSH, WI. AFTER DRIVING AROUND AN HOUR AT FREEWAY SPEED WITH CRUISE CONTROL SET AT 70, CAR SUDDENLY ACCELERATED ON ITS OWN AND RPM WENT UP TOO. TOOK CAR OFF OF CRUISE CONTROL AND CONTINUED DRIVING. THE CAR DID IT AGAIN AFTER A FEW MINUTES, ACCOMPANIED BY A LOUD 'THUNK' NOISE. IMMEDIATELY GOT OFF FREEWAY, TURNED OFF CAR AND WAITED TILL DRIVING AGAIN. PROBLEM DID NOT REOCCUR THEN. BUT HAPPENED AGAIN NEXT DAY ON WAY HOME. SINCE THEN IT HAS OCCURRED NUMEROUS TIMES. GENERALLY ONLY HAPPENS ON LONG TRIPS AT FREEWAY SPEEDS AFTER DRIVING ABOUT AN HOUR TO HOUR AND A HALF. WE DO NOT USE CRUISE CONTROL ANY MORE, BUT IT STILL HAPPENS ON EVERY LONG TRIP. HAVE TAKEN TO DEALERSHIP AND CONTACTED FORD. THEY DON'T SEE ANY SERVICE CODES SO NOTHING HAS BEEN FIXED. *JB
NHTSA ODI #10461856
60,000 miles · Jun 1, 2012
Steering
UNABLE TO STEER IN A PARKING LOT TO PARK. TURNING LEFT BECAME EXTREMELY DIFFICULT AND A HISSING SOUND OCCURRED. THIS HAS NOT CAUSED AN ACCIDENT BUT IN SEVERAL SITUATIONS IT HAS COME VERY CLOSE. I FEEL THAT FORD NEEDS TO RECALL AND FIX THIS ISSUE SINCE AFTER DOING RESEARCH I HAVE FOUND THIS IS HAPPENING ON ALL VEHICLES OF MY M…
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UNABLE TO STEER IN A PARKING LOT TO PARK. TURNING LEFT BECAME EXTREMELY DIFFICULT AND A HISSING SOUND OCCURRED. THIS HAS NOT CAUSED AN ACCIDENT BUT IN SEVERAL SITUATIONS IT HAS COME VERY CLOSE. I FEEL THAT FORD NEEDS TO RECALL AND FIX THIS ISSUE SINCE AFTER DOING RESEARCH I HAVE FOUND THIS IS HAPPENING ON ALL VEHICLES OF MY MAKE, MODEL AND YEAR. THIS ISSUE HAS CAUSED MY TO FAIL MY VEHICLE INSPECTION FOR SAFETY. IT'S AN OBVIOUS PROBLEM AND IF THE STATE WILL NOT PASS BECAUSE THEY FEEL ITS A SAFETY ISSUE THEN I BELIEVE THE DEALER NEEDS TO RESOLVE THIS PROBLEM. *TR
NHTSA ODI #10460266
36,000 miles · May 13, 2012
Fuel/propulsion SystemStructureVehicle Speed Control
I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE I PURCHASED IT IN 2010 WITH 32,000 MILES ON IT. I PURCHASED IT IN APRIL AND BY THE END OF THE FIRST SUMMER OF DRIVING IT BEGAN TO LOSE ALL POWER WHEN DRIVING SLOWLY I WOULD NOT BE ABLE TURN THE WHEEL OR ANYTHING. LUCKILY ALL TIMES IT HAPPENED I WAS IN A PARKING LOT OR AT A STOP…
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I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR SINCE I PURCHASED IT IN 2010 WITH 32,000 MILES ON IT. I PURCHASED IT IN APRIL AND BY THE END OF THE FIRST SUMMER OF DRIVING IT BEGAN TO LOSE ALL POWER WHEN DRIVING SLOWLY I WOULD NOT BE ABLE TURN THE WHEEL OR ANYTHING. LUCKILY ALL TIMES IT HAPPENED I WAS IN A PARKING LOT OR AT A STOP SIGN. FORD SAID IT NEEDED A COMPUTER UPDATE WHICH WAS NOT COVERED UNDER THE WARRANTY. I PAID 66.00 FOR THE UPDATE, IT DID NOT WORK MY CAR STILL LOSE POWER SOMETIMES WHEN COASTING. MY CAR ALSO ACCELERATES WITHOUT WARNING. THIS IS VERY SCARY BECAUSE THIS IS MY MAIN VEHICLE AND I HAVE TWO SMALL CHILDREN. FORD SAYS THERE THEY HAVEN'T WITNESSED THE ISSUE WHILE DRIVING IT SO THEY CAN'T FIND THE PROBLEM. ALSO WITH IN THAT FIRST YEAR OF OWNING THIS CAR MY WRENCH LIGHT CAME ON AND REMAINED ON TOOK IT TO THE DEALER AND IT NOW NEEDED THE THROTTLE BODY REPLACED. IT WAS STILL UNDER WARRANTY SO I "ONLY" NEEDED TO PAY THE 100.00 DEDUCTIBLE. I DID AND IT WAS REPLACED. SOMETIMES THE CAR WILL ALSO UNEXPECTEDLY GRIND TO A HALT. NO IDEA WHAT THAT IS BUT IT DOESN??T HAPPEN FREQUENTLY ENOUGH FOR THEM TO WITNESS IT SO THEY CAN'T FIND THE PROBLEM. TO ADD TO THE LIST THE PASSENGER DOOR IS NOT SEALED CORRECTLY AND WHENEVER IT RAINS THE INSIDE OF THE DOOR BECOMES FILLED WITH WATER, BUT THAT??S NOT COVERED UNDER WARRANTY AT ALL. AND FINALLY THE PAINT ON THE HOOD IS BUBBLING AND CHIPPING. THE CAR IS FOUR YEARS OLD NOW AND NO LONGER UNDER THE FACTORY WARRANTY SO THEY WON'T COVER IT. I FEEL COMPLETELY TAKEN ADVANTAGE OF AND I HAVE NO IDEA WHERE TO TURN OR WHAT TO DO BUT I FEEL THIS CAR WILL NOT LAST THE LENGTH OF THE LOAN. AND I FEEL VERY UNSAFE DRIVING MY CHILDREN IN THIS VEHICLE. IT MAKES ME SICK. I WILL NEVER EVER BUY ANOTHER FORD. FORD SHOULD STEP UP AND TAKE RESPONSIBILITY BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR
NHTSA ODI #10458256
49,000 miles · May 6, 2012
Steering
POWER STEERING RACK FAILED WHILE DRIVING IN A PARKING LOT. VEHICLE BECAME VERY DIFFICULT TO MANEUVER. FORD SAID STEERING RACK IS NOT PART OF THE POWER TRAIN WARRANTY SO I HAD TO REPLACE OUT OF MY OWN POCKET. FORD IS APPARENTLY AWARE OF THE PROBLEM AS TSB 09-5-7 SHOWS. THIS TSB SHOULD BE A RECALL FOR SAFETY REASONS. IF THE PO…
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POWER STEERING RACK FAILED WHILE DRIVING IN A PARKING LOT. VEHICLE BECAME VERY DIFFICULT TO MANEUVER. FORD SAID STEERING RACK IS NOT PART OF THE POWER TRAIN WARRANTY SO I HAD TO REPLACE OUT OF MY OWN POCKET. FORD IS APPARENTLY AWARE OF THE PROBLEM AS TSB 09-5-7 SHOWS. THIS TSB SHOULD BE A RECALL FOR SAFETY REASONS. IF THE POWER STEERING WOULD HAVE FAILED WHILE DRIVING IN TRAFFIC THE CAR WOULD'VE UNCONTROLLABLE. *TR
NHTSA ODI #10457603
15,000 miles · Apr 8, 2012
Steering
SLOW SPEED TURNING VERY STIFF, SO STIFF THAT MY WIFE CANNOT TURN TIGHT AT SLOW SPEEDS. RETURNED TO DEALER AND HAD CAR INSPECTED. FORD SAID NOTHING WRONG. HAS HAPPENED TWICE MORE BEFORE FAILING COMPLETELY. FORD SAYS NOT COVERED BY 5 YEAR WARRANTY. $1100.00 REPAIR AND THE PART IS BACKORDERED. OBVIOUSLY FORD HAS A PROBLEM WITH THEI…
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SLOW SPEED TURNING VERY STIFF, SO STIFF THAT MY WIFE CANNOT TURN TIGHT AT SLOW SPEEDS. RETURNED TO DEALER AND HAD CAR INSPECTED. FORD SAID NOTHING WRONG. HAS HAPPENED TWICE MORE BEFORE FAILING COMPLETELY. FORD SAYS NOT COVERED BY 5 YEAR WARRANTY. $1100.00 REPAIR AND THE PART IS BACKORDERED. OBVIOUSLY FORD HAS A PROBLEM WITH THEIR STEERING COMPONENTS BUT DOESN'T WANT TO ADMIT IT. *TR
NHTSA ODI #10454454
60,660 miles · Mar 13, 2012
Vehicle Speed Control
A FEW TIMES WHEN ACCELERATING, THE ENGINE REVS AND IT SEEMS LIKE IT GETS "STUCK". WHEN IT HAPPENS, I TAKE MY FOOT OFF THE ACCELERATOR OR PUMP THE ACCELERATOR AND THEN THE BRAKE TO SET IT RIGHT. *TR
NHTSA ODI #10451365
56,645 miles · Feb 10, 2012
Steering
TL* THE CONTACT OWNS A 2008 FORD TAURUS X. THE CONTACT STATED WHILE DRIVING AT THE SPEEDS OF 7 MPH WITH NO WARNINGS THE POWER FAILED CAUSING THE STEERING WHEEL TO LOCK WHILE MAKING A RIGHT TURN . THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND TURNED OFF; HOWEVER, THE POWER STEERING FAILED TO FUNCTION CORRECTLY WHEN IT WAS T…
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TL* THE CONTACT OWNS A 2008 FORD TAURUS X. THE CONTACT STATED WHILE DRIVING AT THE SPEEDS OF 7 MPH WITH NO WARNINGS THE POWER FAILED CAUSING THE STEERING WHEEL TO LOCK WHILE MAKING A RIGHT TURN . THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND TURNED OFF; HOWEVER, THE POWER STEERING FAILED TO FUNCTION CORRECTLY WHEN IT WAS TURNED BACK ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE POWER STEERING PUMP AND STEERING GEAR MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 56,645 AND THE CURRENT MILEAGE WAS 56,710. UPDATED 03/14/12*LJ UPDATED 03/30/12
NHTSA ODI #10447365
50,506 miles · Feb 9, 2012
Electrical SystemVehicle Speed Control
THE VEHICLE WAS TRAVELING AT 70 MPH WITH CRUISE CONTROL ON, IN HEAVY TRAFFIC. I TAPPED THE BRAKE PEDAL TO RELEASE THE CRUISE CONTROL AND THE VEHICLE LOST ALL ELECTRICAL POWER AND STALLED IN THE RIGHT HAND LANE OF THE INTERSTATE. SEVERAL COMMERCIAL VEHICLES HAD TO MAKE A SUDDEN STOP TO AVOID A COLLISION. THE VEHICLE HAD TO BE PUS…
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THE VEHICLE WAS TRAVELING AT 70 MPH WITH CRUISE CONTROL ON, IN HEAVY TRAFFIC. I TAPPED THE BRAKE PEDAL TO RELEASE THE CRUISE CONTROL AND THE VEHICLE LOST ALL ELECTRICAL POWER AND STALLED IN THE RIGHT HAND LANE OF THE INTERSTATE. SEVERAL COMMERCIAL VEHICLES HAD TO MAKE A SUDDEN STOP TO AVOID A COLLISION. THE VEHICLE HAD TO BE PUSHED OFF THE INTERSTATE. THE LOCAL FORD DEALERSHIP PERFORMED A STANDARD COMPUTER DIAGNOSTIC TEST AND INFORMED US THAT THE COMPUTER WAS UNABLE TO LOCATE A REASON FOR THIS COMPLETE LOSS OF POWER. WE CONTACTED THE FORD CUSTOMER SERVICE DIVISION AND WERE ADVISED TO CONTINUE OPERATING THE VEHICLE UNTIL THE PROBLEM RECURRED. IN THE EVENT OF ANOTHER LOSS OF POWER WE WERE ADVISED TO HAVE THE VEHICLE TOWED TO A DEALERSHIP SO THE PROBLEM COULD BE INVESTIGATED. *TR
NHTSA ODI #10447240
35,000 miles · Jan 15, 2012
Power Train
WE INITIALLY HAD ISSUES AT 35K MILES WITH THE TRANSMISSION MAKING LOUD NOISES AND SUDDENLY JERKING WHILE ACCELERATING FROM A STOP. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THEY COULDN'T FIGURE OUT WHAT THE PROBLEM WAS BUT SINCE WE REPORTED IT PRIOR TO THE EXPIRATION OF THE WARRANTY WE WOULD BE COVERED IF IT CONTINUED TO HAV…
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WE INITIALLY HAD ISSUES AT 35K MILES WITH THE TRANSMISSION MAKING LOUD NOISES AND SUDDENLY JERKING WHILE ACCELERATING FROM A STOP. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THEY COULDN'T FIGURE OUT WHAT THE PROBLEM WAS BUT SINCE WE REPORTED IT PRIOR TO THE EXPIRATION OF THE WARRANTY WE WOULD BE COVERED IF IT CONTINUED TO HAVE PROBLEMS. IN SEPTEMBER 2011 THE PROBLEM WAS FINALLY BAD ENOUGH THAT IT TRIPPED THE COMPUTER AND THEY SAID THAT THEY JUST NEEDED TO REPLACE THE SENSORS (OSS AND TSS), AND THAT IT WOULD BE A $600 REPAIR. I REMINDED THEM THAT WE BROUGHT IT IN FOR THE REPAIR PRIOR TO THE EXPIRATION OF THE WARRANTY AND THEY EVENTUALLY AGREED TO MAKE THE REPAIR FOR A $200 DEDUCTIBLE. A MONTH LATER THE TRANSMISSION WENT OUT COMPLETELY WHILE DRIVING DOWN A NARROW ROAD AT APPROXIMATELY 35MPH. THE CAR LOST POWER BUT WE WERE EVENTUALLY ABLE TO LIMP HOME AT 5MPH. I AGREED AND THEY MADE THE REPAIR. AT THIS POINT ALL OF THE JERKING FROM THE BAD SENSORS HAD DESTROYED SEVERAL GEARS IN THE TRANSMISSION AND NECESSITATED A COMPLETE REBUILD ($3900). IF THEY HAD FIXED THE PROBLEM IN THE FIRST PLACE THE TRANSMISSION WOULD NEVER HAVE BEEN DAMAGED FROM TRYING TO SHIFT AT THE WRONG TIMES DUE TO THE BAD SENSORS! THERE WERE SAFETY CONCERNS THROUGHOUT THE LIFE OF THIS VEHICLE AS IS JERKED, JUMPED, AND ULTIMATELY FAILED IN A COMPLETELY UNPREDICTABLE FASHION.REBUILD ($3900). IF THEY HAD FIXED THE PROBLEM IN THE FIRST PLACE THE TRANSMISSION WOULD NEVER HAVE BEEN DAMAGED FROM TRYING TO SHIFT AT THE WRONG TIMES DUE TO THE BAD SENSORS! THERE WERE SAFETY CONCERNS THROUGHOUT THE LIFE OF THIS VEHICLE AS IS JERKED, JUMPED, AND ULTIMATELY FAILED IN A COMPLETELY UNPREDICTABLE FASHION.
NHTSA ODI #10443881
Mileage unknown · Jan 10, 2012
Structure
PAINT IS BUBBLING UP ON THE HOOD. I TOOK IT TO A BODY SHOP AND WAS TOLD THAT FORD DID NOT USE THE PROPER PRIMER FOR OVER ALUMINUM. *TR
NHTSA ODI #10443378
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO