NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
42 reportsClear category filter118,592 miles · Nov 21, 2011
Steering
TL* THE CONTACT OWNS A 2008 FORD TAURUS X. THE CONTACT STATED THAT THE STEERING WOULD BECOME EXTREMELY DIFFICULT WHENEVER ATTEMPTING A RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER OR A MECHANIC TO BE INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 118,592 AND THE CURRENT MILEAGE IS 125,000. UPDATED 01/03/12*LJ THE RACK AND …
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TL* THE CONTACT OWNS A 2008 FORD TAURUS X. THE CONTACT STATED THAT THE STEERING WOULD BECOME EXTREMELY DIFFICULT WHENEVER ATTEMPTING A RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER OR A MECHANIC TO BE INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 118,592 AND THE CURRENT MILEAGE IS 125,000. UPDATED 01/03/12*LJ THE RACK AND PINION WAS REPLACED. UPDATED 01/12/12
NHTSA ODI #10436579
100,000 miles · Sep 6, 2011
Steering
TURNING LEFT IS DIFFICULT AT TIMES. AS OTHERS HAVE SAID, FORD KNOWS THERE IS AN ISSUE AS IT IS IN TSB 09-5-7. DEALER FIRST REPLACED POWER STEERING PUMP, WHICH WASN'T THE FIX. NOW THE RACK AND PINION NEEDS TO BE REPLACED. PROBLEM IS INTERMITTENT SO YOU DON'T KNOW IF YOU'LL HAVE POWER STEERING OR NOT WHEN ATTEMPTING A TURN. *…
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TURNING LEFT IS DIFFICULT AT TIMES. AS OTHERS HAVE SAID, FORD KNOWS THERE IS AN ISSUE AS IT IS IN TSB 09-5-7. DEALER FIRST REPLACED POWER STEERING PUMP, WHICH WASN'T THE FIX. NOW THE RACK AND PINION NEEDS TO BE REPLACED. PROBLEM IS INTERMITTENT SO YOU DON'T KNOW IF YOU'LL HAVE POWER STEERING OR NOT WHEN ATTEMPTING A TURN. *TR
NHTSA ODI #10423919
60,450 miles · Jun 12, 2011
Steering
THE CAR WITHOUT WARNING BECAME VERY DIFFICULT TO IMPOSSIBLE TO MAKE RIGHT TURNS. FORD KNOWS THERE IS A PROBLEM THAT THEY CLAIM IS NOT A SAFETY RISK PER TSB (SERVICE BULLETIN) 09-5-7. IN OUR CASE WE WERE TRAVELING SLOWLY THROUGH A DRIVE THROUGH SAFARI AND WERE LEFT STRANDED ON A HILL WITH SEVERAL WILD ANIMALS AROUND OUR CAR TRY…
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THE CAR WITHOUT WARNING BECAME VERY DIFFICULT TO IMPOSSIBLE TO MAKE RIGHT TURNS. FORD KNOWS THERE IS A PROBLEM THAT THEY CLAIM IS NOT A SAFETY RISK PER TSB (SERVICE BULLETIN) 09-5-7. IN OUR CASE WE WERE TRAVELING SLOWLY THROUGH A DRIVE THROUGH SAFARI AND WERE LEFT STRANDED ON A HILL WITH SEVERAL WILD ANIMALS AROUND OUR CAR TRYING TO GET IN WHILE WE WERE UNABLE TO TURN TO GET UP THE HILL. WE WERE ALSO UNABLE TO MAKE ANY EVASIVE MANEUVERS THAT INVOLVED TURNING TOWARDS THE RIGHT.
NHTSA ODI #10406609
41,000 miles · May 20, 2011
Steering
TL*THE CONTACT OWNS A 2008 FORD TAURUS X. THE CONTACT STATED THAT WHEN ATTEMPTING TO PARK THE VEHICLE THE STEERING WHEEL LOCKED; NEARLY CAUSING A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSIS DETERMINED THAT THE CONTACT NEEDED A NEW STEERING PUMP, AS WELL AS A RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. T…
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TL*THE CONTACT OWNS A 2008 FORD TAURUS X. THE CONTACT STATED THAT WHEN ATTEMPTING TO PARK THE VEHICLE THE STEERING WHEEL LOCKED; NEARLY CAUSING A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSIS DETERMINED THAT THE CONTACT NEEDED A NEW STEERING PUMP, AS WELL AS A RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER SAID THEY WOULD ASSIST THEM WITH THE REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 41,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10402183
36,700 miles · Feb 6, 2011
Steering
1. THE PROBLEM OCCURRED AT THE END OF A 1600 MILE DRIVE WHEN TURNING INTO RESIDENCE DRIVEWAY. THE PROBLEM THEN PERSISTED UNTIL REPAIRED. 2. LOSS OF POWER STEERING ASSIST, PRIMARILY FOR RIGHT TURNS. 3. DEALER REPLACED, AT MY COST, THE RACK AND PINION ASSEMBLY PER RELEASED TECHNICAL SERVICE BULLETIN WHICH RECOGNIZED THIS AS AN E…
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1. THE PROBLEM OCCURRED AT THE END OF A 1600 MILE DRIVE WHEN TURNING INTO RESIDENCE DRIVEWAY. THE PROBLEM THEN PERSISTED UNTIL REPAIRED. 2. LOSS OF POWER STEERING ASSIST, PRIMARILY FOR RIGHT TURNS. 3. DEALER REPLACED, AT MY COST, THE RACK AND PINION ASSEMBLY PER RELEASED TECHNICAL SERVICE BULLETIN WHICH RECOGNIZED THIS AS AN EXISTING PROBLEM. *TR
NHTSA ODI #10380890
78,850 miles · Feb 6, 2011
SteeringStructureCrash
LOSS OF STEERING WRECKED 2 TIRES. *TR
NHTSA ODI #10380877
70,000 miles · Jan 26, 2011
Steering
MY CAR: 2008 FORD TAURUS X, VIN=[XXX] THE STEERING WHEEL IS VERY DIFFICULT TO TURN WHEN STARTING OUT FROM A PARKED POSITION. WHILE DRIVING, THE STEERING COLUMN MAKES A CLICKING SOUND WHEN I MAKE A HARD TURN. TOO DANGEROUS. FORCE FORD TO MAKE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),…
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MY CAR: 2008 FORD TAURUS X, VIN=[XXX] THE STEERING WHEEL IS VERY DIFFICULT TO TURN WHEN STARTING OUT FROM A PARKED POSITION. WHILE DRIVING, THE STEERING COLUMN MAKES A CLICKING SOUND WHEN I MAKE A HARD TURN. TOO DANGEROUS. FORCE FORD TO MAKE A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10378818
49,000 miles · Nov 1, 2010
Steering
WE WERE DRIVING WITH 3 OF OUR KIDS IN THE BACK SEAT, WHEN ALL OF SUDDEN, WITHOUT WARNING, THE POWER STEERING SYSTEM FAILED, RESULTING IN NOT BEING ABLE TO TURN RIGHT. FORTUNATELY, WE WERE ABLE TO STOP THE CAR AND NO ONE WAS HURT. IT COULD HAVE BEEN MUCH WORSE IF THIS HAD HAPPENED ON THE HIGHWAY. WE WENT TO THE FORD DEALER, WHO …
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WE WERE DRIVING WITH 3 OF OUR KIDS IN THE BACK SEAT, WHEN ALL OF SUDDEN, WITHOUT WARNING, THE POWER STEERING SYSTEM FAILED, RESULTING IN NOT BEING ABLE TO TURN RIGHT. FORTUNATELY, WE WERE ABLE TO STOP THE CAR AND NO ONE WAS HURT. IT COULD HAVE BEEN MUCH WORSE IF THIS HAD HAPPENED ON THE HIGHWAY. WE WENT TO THE FORD DEALER, WHO TOLD US THAT THE PART HAD TO BE REPLACED, BUT WAS NOT UNDER WARRANTY. WE ARE WAITING FOR A QUOTE, BUT WERE ALREADY TOLD IT WAS GOING TO BE AT LEAST $1,000 THIS CAR IS ONLY 2 YEARS OLD AND FAILED WITHOUT A REASON. *TR
NHTSA ODI #10363495
47,000 miles · Sep 13, 2010
Steering
DRIVING FOR WORK NOTICED WITH BACKING IN AND OUT OF DRIVEWAYS THAT STEERING WAS TIGHT. CHECKED POWER STEERING FLUID LEVEL AND IT WAS FINE THOUGHT IT WAS JUST NEEDING NEW TIRES. DRIVING HOME AFTER PICKING MY CHILDREN UP FROM DAYCARE AND WENT TO TURN RIGHT ON A CURVE AT ABOUT 35 MPH AND STEERING VERY TIGHT WITH "THROBBING" FELT …
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DRIVING FOR WORK NOTICED WITH BACKING IN AND OUT OF DRIVEWAYS THAT STEERING WAS TIGHT. CHECKED POWER STEERING FLUID LEVEL AND IT WAS FINE THOUGHT IT WAS JUST NEEDING NEW TIRES. DRIVING HOME AFTER PICKING MY CHILDREN UP FROM DAYCARE AND WENT TO TURN RIGHT ON A CURVE AT ABOUT 35 MPH AND STEERING VERY TIGHT WITH "THROBBING" FELT IN STEERING WHEEL. I DID NOT HAVE GOOD CONTROL OF THE VEHICLE AND NEEDED TO SLAM ON THE BREAKS TO MAKE THE CURVE. TOOK CAR IN AND WAS TOLD NEEDED NEW RACK AND PINION. CAR HAS 47,000 MILES ON IT. CALLED FORD AND THEY SAID NO PROBLEM REPORTED AND NOT COVERED UNDER WARRANTY. NOW IT IS VERY HARD TO TURN AT ALL AND RAISES SOME SERIOUS CRASH AVERSION ISSUES AS WELL AS SOMETIMES WORKS FINE AND SOMETIMES NOT AT ALL. I AM A VISITING NURSE AND HAVE TWO YOUNG BOYS AND THE COST TO FIX THE PROBLEM IS OVER $900 PLUS MORE IF THE P/S PUMP WAS ALSO DAMAGED. FORD HAS TSB OUT (WHICH THEY DENIED) AND SUPPOSEDLY THE NEW PART, THAT COST AT LEAST $200 MORE THAN AN AFTERMARKET, HAS TO COME FROM FORD BECAUSE THEY KNOW THAT THERE IS A MANUFACTURE DEFECT. THEY HAVE REMEDIED THE PROBLEM WITH AN "IMPROVEMENT" TO THEIR RACK AND PINION SYSTEM AT THE COST OF THE CUSTOMER. *TR
NHTSA ODI #10355249
58,953 miles · Sep 1, 2010
Steering
POWER STEERING , INTERMITTENT DIS-ENGAGEMENT. THIS WAS NOTICED BY MY WIFE IN EARLY AUGUST 2010. SHE SAID IT WAS GETTING HARDER AND HARDER TO TURN. I DROVE THE CAR FOR A WEEK AND IT BECAME WORSE, (POWER STEERING FLUID LEVELS WERE TOPPED OFF). IT WOULD WORK SOME TIMES AND THEN COMPLETELY FAIL LEAVING ONLY MANUAL STEERING WITHO…
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POWER STEERING , INTERMITTENT DIS-ENGAGEMENT. THIS WAS NOTICED BY MY WIFE IN EARLY AUGUST 2010. SHE SAID IT WAS GETTING HARDER AND HARDER TO TURN. I DROVE THE CAR FOR A WEEK AND IT BECAME WORSE, (POWER STEERING FLUID LEVELS WERE TOPPED OFF). IT WOULD WORK SOME TIMES AND THEN COMPLETELY FAIL LEAVING ONLY MANUAL STEERING WITHOUT POWER ASSIST. WHEN I DROVE ON THE FREEWAY I COULD FEEL THE SYSTEM COMING IN AND OUR OF POWER, THIS CAUSED A VERY DANGEROUS SENSATION AS I NEVER KNEW WHEN POWER STEERING WOULD BE ACTIVE AND IF I HAD TO DO AN ACCIDENT AVOIDANCE MOVE AT HIGH SPEED I WOULD NOT BE ABLE TO DUE TO THE LACK OF POWER STEERING. I READ THAT THERE IS A SERVICE BULLETIN ON THIS PROBLEM, I BROUGHT IT TO THE DEALER AND HE WILL GLADLY FIX IT AT A COST OF $1400. MY CAR HAS 58,800 MILES ON IT AND IS OUT OF WARRANTY. THE DEALER WANTS $562.37 FOR LABOR, $ 562.37 FOR A 8G1Z-3504-D STEERING GEAR, $190.43 FOR 8G1Z-3A674-A PUMP, AND $69.95 FOR AN ALIGNMENT. *TR
NHTSA ODI #10353310
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO