2019 Ford Ranger

My 2019 Ford Ranger, VIN 1FTER4FH2KLA63893, experienced a major transmission failure at approximately 35,000 miles. I took the vehicle to a Ford dealership for diagnosis and was advised that the transmission required major repair/replacement, with an estimated cost approaching $9,000. I also obtained an independent transmission repair estimate of approximately $6,700–$7,000. Given the extremely low mileage and the repair cost relative to the vehicle’s value, repairing the truck no longer made financial sense. The transmission failure substantially reduced its trade value and is forcing me to replace a vehicle that I otherwise intended to keep. I estimate the resulting loss of equity at approximately $7,000, in addition to the financial impact of prematurely taking on another vehicle and associated financing. After the failure, I learned of ongoing litigation involving Ford’s 10R80 10-speed transmission, including allegations involving 2019 and 2020 Ford Rangers. I am reporting my experience so this failure is formally documented and can be considered in connection with any investigation, litigation, warranty extension, recall, or other potential remedy involving the 10R80 transmission.

The cooling fan clutch control wire is supported by a "wire support hose" between the engine block and the fan clutch. the cooling fan clutch control freely rotates on a raceway on the drive shaft. The purpose of the support hose is to prevent the fan clutch control from freely rotating, but allows the control a limited range of movement as the drive shaft changes speed with engine RPM. The idea is that this hose prevents undue stress on the control wire. Hose is normally a consumable part that may need replaced with age, heat, etc. The hose is not sold as a replacement part and can only be obtained by purchasing a new fan clutch. When the hose fails, the control wraps around the drive shaft causing damage to the fan clutch control and wiring requiring replacement. The circuit on which the fan clutch control sits is integrated with no less than 6 other critical vehicle systems including oil pressure. When the incident occurs, all these systems generate errors that put the vehicle into limp mode until repair can be made. The fan clutch control wiring support hose should be a bracket with a different mechanical linkage solution to support wire while allowing the necessary limited movement. This low-tech hose solution causes outsized damage when it fails, effectively disabling the vehicle which creates a safety concern and undue hardship from an unnecessarily cascading damage effect. Ford acknowledges this defect by redesigning this feature for 6G Rangers but will not proactively correct through manufacturer recall 5G Rangers. If Ford will not correct, I believe the NHTSA should get involved and force Ford's hand at addressing this repair.

1st I reported to Ford that when my truck was in park and off, it started rolling down a hill. I jumped in and stopped it. Ford said they see nothing and everything looks fine. Since then I use the emergency break every time. 2nd, you feel the transmission shifting hard. Jerks truck. Also, if you drive around 25 mph, the truck starts jerking like it cant make up its mind what gear to be in.

I was driving the vehicle, when I started to fell a " Shuddering " sensation on acceleration. I let off the gas pedal and the Shuddering went away. A few miles down the road the check engine light came on and was flashing. I immediately pulled and shut the vehicle off. After sitting for 10 minutes I restarted the vehicle and the check engine light was no longer on, but the " Shuddering " sensation was still present. I took it to Dupratt Ford in Auburn,Ca. and they diagnosed it as a Cylinder 1 mis-fire. Upon further inspection they found water in the Cylinder 1 spark plug well. After doing some research I found out the Ford issued TSB 23-2011for this exact issue, but did not order a recall to fix the faulty windshield cowl which is the problem. I found thousands of complaints and numerous Ranger owners who have had the exact same issue and had to pay out of pocket to get the issue and damaged fixed. Meanwhile Ford knew about the issue and did absolutely nothing, did not even alert the owners of the issue. I was lucky and did not have to replace the cylinder head, but others have not been so lucky. I had to pay over $1800 to have the mis-fire issue fixed and had to do my own preventative measures to seal the windshield cowl. I contacted Ford and they were only willing to reimburse me $725 dollars of my repair bill which was 100% their fault.

The Ford 10R60 and 10R80 transmission has become a hazard on the road. Please see TSB 23-2250. My Ranger only has 43,000 miles on it and is dangerous to drive because of the stuttering and lunging of the transmission. Ford is perfectly aware of this situation but won't fix vehicles that are out of the 5 year warranty at no cost to the owner. No transmission should be faulty after only 43,000 miles. I am requesting that you please investigate this situation as I believe it should be a recall. - Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am submitting this complaint regarding my 2019 Ford Ranger because I discovered what I believe to be a serious safety defect involving the rear leaf spring mounting system. My vehicle has approximately 55,000 miles and has been used primarily as a commuter vehicle for driving to and from work in the city. The truck is originally from Virginia and has very minimal rust exposure. While replacing my rear brake pads, I noticed that the area where the rear leaf spring connects to the body/frame of the truck had broken away and was no longer properly attached. This was completely unexpected. A critical suspension component such as the leaf spring mounting point should not fail on a relatively low-mileage vehicle with only 55,000 miles, especially one that has not been subjected to severe corrosion or extreme use. Had I not been performing brake maintenance myself, I likely would not have discovered this defect. I fear that many other Ford Ranger owners may be driving their vehicles unaware that they could be experiencing the same dangerous condition. A failure involving the leaf spring mounting system has the potential to affect vehicle stability, handling, braking, and overall control. This creates a significant safety risk not only for the driver and passengers of the affected vehicle, but also for everyone sharing the roadway. I respectfully urge your agency to investigate this issue and determine whether a broader defect exists involving the rear leaf spring mounting components on 2019 Ford Rangers. If warranted, I ask that Ford be required to issue a recall to inspect and repair affected vehicles before a catastrophic failure results in serious injury or loss of life. Thank you for your attention to this matter and for your efforts to protect the safety of the driving public.