2019 Ford Mustang

All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?

The contact owns a 2019 Ford Mustang. The contact stated upon servicing the vehicle, the dealer informed her that the outer shell of the lug nuts was swollen, hindering the replacement of tires. The dealer replaced all 16 lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 54,136.

I NOTICED PREMATURE INNER TIRE WEAR ON THE FRONT LEFT TIRE. I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP FOR REPAIRS. THEY VERIFIED THE ALIGNMENT WAS INCORRECT ON MY VEHICLE AND CAUSED THE TIRE DAMAGE BUT WOULD NOT WARRANTY COMPONENTS DUE TO "AFTERMARKET WHEELS AND TIRES" INSTALLED ON THE REAR OF MY VEHICLE. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER. CUSTOMER RELATIONS CONTACTED THE DEALERSHIP AND THE DEALERSHIP STATED THE ALIGNMENT WAS CORRECT (DESPITE A PRINT OUT GIVEN TO ME SHOWING IMPROPER ALIGNMENT). CUSTOMER RELATIONS SUGGESTED I TAKE THE VEHICLE TO ANOTHER DEALER AND INSTALL MY FACTORY WHEELS AND TIRES ON THE VEHICLE. I DID AS SUGGESTED. THE SECOND DEALER CORRECTED MY ALIGNMENT ISSUE AND SUBMITTED A CLAIM FOR TIRE REPLACEMENT. FORD DENIED THE WARRANTY. I CONTACTED THE CUSTOMER RELATIONSHIP CENTER AND THEY STATED "MOST COMMONLY THIS IS DUE TO AFTERMARKET PARTS BEING INSTALLED". I REITERATED THAT THERE WAS "AFTERMARKET WHEELS AND TIRES" INSTALLED ON THE REAR OF THE VEHICLE BUT THE FACTORY PARTS WERE RE-INSTALLED DUE TO THEIR SUGGESTIONS. MY CAR CURRENTLY HAS 18,557 MILES ON IT AFTER VISITING 2 DEALERSHIPS WITH NO PREVAIL AND I AM EXPECTED TO PAY OUT OF POCKET TO REPLACE TIRES THAT WERE DAMAGED AT NO FAULT OF MY OWN WHILE FORD HIDES BEHIND MODIFIED PARTS THAT ARE IN NO WAY RELATED TO INCORRECT FRONT ALIGNMENT. *TR

2019 FORD MUSTANG GT 5.0L WITH 10 SPEED AUTOMATIC TRANSMISSION MILAGE: 14,000 -ENGINE STALLS WHEN CAR COMES TO A STOP (HAPPENED MORE THAN 10 TIMES). -HARSH TRANSMISSION SHIFTING FROM 4TH TO 5TH. -DIPPING AND IRRITATING RPM WHEN IDLE. -EXHAUST SOUND VALVE SQUEAKING NOISE (LIKE THE SOUND WHEN THE METAL HAS CORROSION SQUEAKING SOUND) WHILE THE VALVE CHANGES FROM QUITE TO NORMAL OR FROM NORMAL TO TRACK. -WHEEL WINING NOISE SHOWS ON OR ABOVE 40MPH (LIKE WHEEL HUB BEARING HUMMING SOUND). -DASH AND REAR DRIVER SIDE RATTLING NOISES. -FRONT END BUSHINGS SQUEAKING NOISES (ESPECIALLY CAN BE HEARD WHILE PASSING ON CAR PARKING BUMPS).

TL* THE CONTACT OWNS A 2019 FORD MUSTANG GT EQUIPPED WITH MICHELIN TIRES, TIRE LINE: PILOT SPORT 4S, TIRE SIZE:255/40/R19 AND DOT NUMBER WAS UNKNOWN. THE CONTACT STATED THAT ON ONE OCCASION WHILE DRIVING AT APPROXIMATELY 10 MPH, BOTH THE FRONT AND REAR PASSENGER TIRES BEGAN TO VIBRATE AND BOTH TIRES IMPLODED. THE VEHICLE WAS TAKEN TO A FORD DEALER (GILBERT FORD 3175 U.S. HWY, US-441, OKEECHOBEE, FL 34974 (863) 588-7825). THE DEALER DIAGNOSED THE TIRES AS BEING SLASHED AND THEY WERE ULTIMATELY REPLACED. A POLICE REPORT WAS FILED, CASE NUMBER 19S02663. ON ANOTHER OCCASION, THE SAME FRONT PASSENGER TIRE BLEW OUT WHILE TRAVELING AT APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO A FORD DEALER ( GILBERT FORD 3175 U.S. HWY, US-441, OKEECHOBEE, FL 34974 (863) 588-7825. THE DEALER DIAGNOSED THE TIRE AS HAVING A NAIL INSIDE AS WELL AS WIRES COMING FROM THE TREAD OF THE TIRE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE MILEAGE WAS APPROXIMATELY 15,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.