2018 Ford Mustang

For three years, this Mustang will lurch frequently after you shift into first or reverse from park. I had it looked at Paradise Ford 3 years ago and they REFUSED to look at transmission until the car had 125k miles on it. At that time, the car only had 98k miles on it. I tried to insist, but they refused. The service helper was named Mark, I believe. The other day I was driving on a 10mph park road .....more like coasting because it was a low speed limit. The car suddenly jerked forward. Today I took it into Gary Yeoman Ford in Palm Bay, FL for a transmission check. The service advisor was Jason. They said there was a cdf hub issue and stated I needed a new transmission for 6600.00. Of course I refused and came home to research their "diagnosis". I found an article about a,10R80 bushing that has caused the same exact problem is other Mustangs. I feel like they were giving me the run around. I don't want this to cause further problems. It should have been fixed at Paradise Ford. I have owned this car for 5.5 years. I'm quite familiar with how it runs. Please advise.

The contact owns 2018 Ford Mustang. The contact stated that while turned off and inspecting the vehicle, the contact became aware that the driver’s and passenger’s side seat belts failed to retract as needed. The dealer immediately replaced the driver’s seat belt system but had declined to repair the vehicle at the time. The manufacturer was notified of the failure. The failure mileage was 42,000.

The contact owns a 2018 Ford Mustang. While the contact's wife was driving at an undisclosed speed, there was a grinding sound coming from the vehicle and the vehicle jerked abnormally. In addition, the contact stated that the TPMS warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The contact was provided with the cost of a diagnostic test fee. The vehicle was taken to an independent mechanic where it was diagnosed with valve body failure. The contact was informed that the valve body needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 21-2115. The manufacturer was made aware of the failure and a case was filed. The contact was also informed of Technical Service Bulletin: 10R80; however, the contact was informed that the repair was not covered under the program. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 44,113.

The radio screen which controls the back up camera climate control, and everything else has gone black and only turns on once every few weeks, when car is turned off it does not come back on. After a diagnostic test done at Yark Ford they recommended a APIM module and this would run $1412.70 + tax. After throughly investing this on the internet this is a common problem with this year and model. Ford should offer a recall!!

Due to a faulty design were antifreeze is allowed to get into the cylinders and mix with the oil, the engine malfunctioned while I was on a busy highway and I barely got off the road onto the shoulder. It was very dangerous. I thought it was an isolated incident but it happened again. Now they want to charge me $8,400 to replace a defective engine. I know some of Ford's similar engines are being recalled. Thank you

Like many many Ford Mustangs 2015 and newer, the AC Evaporator has failed and is leaking. This can cause condensation on the windshield and visibility issues with fogging / defrosting. Ford refuses to replace the defective evaporator. Ford dealer Coughlin Ford, Newark, Ohio diagnosed the defect and provided an estimate of $2,679.88 to replace the evaporator.