The contact owns a 2018 Ford Mustang. The contact stated that while driving at 65 MPH, the message "Front Passenger Door Ajar" was displayed on the instrument panel. The contact pulled over to the side of the road and opened and closed the door. The contact stated that the failure persisted. The message was displayed three times…
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The contact owns a 2018 Ford Mustang. The contact stated that while driving at 65 MPH, the message "Front Passenger Door Ajar" was displayed on the instrument panel. The contact pulled over to the side of the road and opened and closed the door. The contact stated that the failure persisted. The message was displayed three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA ODI #11691722
70,000 miles · May 6, 2024
Latches/locks/linkages
The contact owns a 2018 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the passenger’s side door opened inadvertently. The contact also stated that on several occasions while driving at various speeds, she observed wind coming from the passenger’s side door with the door alarm chime b…
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The contact owns a 2018 Ford Mustang. The contact stated that on several occasions while driving at various speeds, the passenger’s side door opened inadvertently. The contact also stated that on several occasions while driving at various speeds, she observed wind coming from the passenger’s side door with the door alarm chime being audible. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
NHTSA ODI #11587167
66,000 miles · Oct 6, 2023
Latches/locks/linkages
The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger door opened independently. The contact stated that the failure had occurred about six times while he was driving. The contact stated that he contacted the dealer by phone and was advised that the program that…
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The contact owns a 2018 Ford Mustang. The contact stated that while driving at an undisclosed speed, the front passenger door opened independently. The contact stated that the failure had occurred about six times while he was driving. The contact stated that he contacted the dealer by phone and was advised that the program that covered the failure was 21N10 which had expired two days prior to his phone call. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
NHTSA ODI #11548712
Mileage unknown · Aug 13, 2021
Latches/locks/linkages
Passenger door becomes unlatched and the door open light comes on at high way speeds. I have to stop, open the door and slam it shut. It happens repeatedly.
NHTSA ODI #11428990
Mileage unknown · Jun 21, 2021
Latches/locks/linkages
The passenger door become unlatched while driving. This happened on numerous occasions.
NHTSA ODI #11421594
Mileage unknown · May 30, 2021
Latches/locks/linkages
Driver's door suddenly unlocks while driving in highway and message appears "Driver Door Ajar". Creates dangerous situation and have to stop to close door properly. This happened 3 in highway in different days and 2 or 3 times every day. Last time with 59244 miles.
NHTSA ODI #11419058
27,000 miles · May 10, 2021
Latches/locks/linkages
TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S SIDE FRONT DOOR OPENED UNEXPECTEDLY. THE CONTACT STATED THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN SP…
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TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING 60 MPH, THE DRIVER'S SIDE FRONT DOOR OPENED UNEXPECTEDLY. THE CONTACT STATED THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN SPRING IN THE FRONT DRIVER'S SIDE DOOR TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.
NHTSA ODI #11415967
50,000 miles · Oct 3, 2020
Latches/locks/linkagesStructure
THE PASSENGER SIDE DOOR COMES OPEN AT LOW OR HIGH RATE OF SPEED. THE DRIVER SIDE DOOR DOES THE SAME THING. MY MUSTANG IS A CONVERTIBLE SO WHEN THE DOORS COME OPEN OR AJARED IT IS VERY FRIGHTENING. THIS HAPPENS ON THE INTERSTATE OR IN THE COUNTRY OR IN THE CITY. IT IS VERY DANGEROUS SITUATION. THIS HAPPENS AT ALL SPEEDS.
NHTSA ODI #11362551
Mileage unknown · Jun 13, 2020
Latches/locks/linkagesStructure
PASSENGER DOOR OPENS WHEN GOING OVER RAILROAD TRACKS. I WAS TRAVELING AT ONLY A FEW MILES AND I GUESS THE TRACKS CLICKED IT OPEN SOME HOW. SO NOW IT SEEMS THAT THE DOOR NOT ONLY OPENS WHILE DRIVING AT ANY SPEED BUT ALSO IF THE CAR HITS A BUMP OR SOMETHING ON THE ROADWAY EVEN AT LOW SPEEDS.. I WAS TRAVELING ON A COUNTY ROAD. *TR
NHTSA ODI #11328656
43,000 miles · Jun 13, 2020
Latches/locks/linkagesStructure
PASSENGER DOOR COMES OPEN AS THE VEHICLE IS IN MOTION. *TR
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Consequence & remedy
Consequence: Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Consequence & remedy
Consequence: Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.
Additional source detail variants (2)
Electrical System:software
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Consequence: Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.
Electrical System: Instrument Cluster/panel
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Consequence: Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2018 Ford Mustang Problems, Complaints & Recalls | Skip That Year