2018 Ford Mustang

The contact owns a 2018 Ford Mustang. The contact stated that upon starting the vehicle, the instrument cluster remained blank. The contact stated that he turned off and restarted the vehicle several times however, the instrument cluster remained blank. The dealer was notified of the failure and informed the contact that the vehicle would be repaired at his own expense. The manufacturer advised the dealer and informed the contact that his vehicle was not included in NHTSA Campaign Number: 19V076000 (Electrical System). The vehicle was not diagnosed or repaired. The failure mileage was approximately 19,500.

Battery terminals on this and other ford models corrode to the point of breaking electrical connection possibly disabling vehicle. Ford does not want to fix issue and says whole wiring harness requires replacement to repair. Battery is often replaced and terminal cleaned but it comes back. They try to put off repairs long enough to get it out of warranty. F150 ford pickups have same issue. Corrosion advances so far as to break battery cable clamp. It is generally the positive clamp. Problem is so common that aftermarket manufacturers have issued redesigned replacements.

10 speed Ecoboost transmission, doesn't stay in gear and delayed shifts causing acceleration problems. Hard shifts, jerking, and hard lunge forward when shifted into Drive. The forward lunge is unstoppable even with the brake fully engaged. Transmission slip when changing gears while driving. Yes, it's available for inspection. Yes, mine and others safety risk are at risk. Yes, the problem has been reproduced and confirmed by a dealer. Inspected by an authorized dealer/manufacturer. NO other warning lamps or messages.

Purchased a used 2018 Ford Mustang 3 weeks ago, just now able to get it registered, and the entire electronic instrument panel cluster (e.g., speedometer, warning lights, etc.) all went fuzzy for a few minutes and then totally failed; now just stays totally dark and unreadable. This is an optional all digital instrument panel cluster with programmable color that was a $2,200 option when new. I read online in car forums reports of many others having the same exact issue with the optional 2018 Mustang digital instrument cluster failing and going dark some within weeks of the car being new, and there was a recall on this instrument panel going dark for the 2019 model year. I saw an online post where a driver is driving for 6 months without the speedometer or warning lights functioning because of the repair cost being more than $2000. I got a quote from a Ford dealer for my repair today: $2396.00. This car is less than 5 months out of bumper-to-bumper Ford warranty and under the 36,000 miles limit at 30,383. This appears to be a known and apparently frequent safety issue so I thought Ford customer support might help me out but on calling them today they said they cannot do anything to help. They expect me to pay the $2396.00 for repairs with no assistance for what looks to be an inherent safety defect.

The transmission failed while driving on a busy street making a left turn. My safety and my passenger's safety was at risk because there was oncoming traffic when I made a left turn and a car was trailing me. Just like another complaint, "10 speed transmission did not engage then failed less than a second later while pulling into an intersection. This caused the car to enter the intersection but fail to go forward more than a few feet. The problem resolved after three attempts to go forward by pumping the gas peddle. The transmission also was jerking or jumping from 1st through 3rd gear as if the car could not find the correct gear to be in while going forward. The problem resolved after the first mile of driving". However, for me the problem returned again once I turned the car off, and restarted it. After less than a mile of driving, the transmission began malfunctioning again jumping, and jerking until the transmission just stopped working altogether. Someone has posted experiencing the same malfunction on the same model and year vehicle and I wonder if there are others that have had the same scary, horrible experience? Due to my transmission malfunctioning during my turn, I was lucky that the oncoming car just stopped and blew at me, and the car behind me just went around me instead of crashing into my rear. The car was towed to the dealer and is in the process of being evaluated. There were no warning lights or messages prior to the incident and the automobile is now at the dealership because the vehicle totally stopped driving.