NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
22 reportsClear category filterMileage unknown · Aug 15, 2024
Unknown Or Other
On multiple occasions now, the passenger side door has randomly opened, which sets off the door ajar warning, and I have to pull over and close the door. In addition, again randomly, the passenger side door locks will unlock, then relock, usually several times in rapid succession. Both situations seem to occur only when the vehi…
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On multiple occasions now, the passenger side door has randomly opened, which sets off the door ajar warning, and I have to pull over and close the door. In addition, again randomly, the passenger side door locks will unlock, then relock, usually several times in rapid succession. Both situations seem to occur only when the vehicle is in drive, and not while in park. The vehicle is available for inspection; Fortunately, no one was sitting in the passenger seat when these instances occured; The problem has not yet been diagnosed by a dealer or service center; It has not been inspected by anyone; There were no warning lamps or messages prior to the failure, only after the door popped open. I am making this report prior to having it inspected by the dealership because it seems to be a very common problem with other Mustang owners as evidenced by this site, as well as on Mustang forums.
NHTSA ODI #11608695
Mileage unknown · Dec 4, 2023
Unknown Or Other
The rear backup camera no longer works for my Mustang 2018.
NHTSA ODI #11558292
Mileage unknown · May 20, 2023
Power TrainUnknown Or Other
2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsaf…
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2018 Ford Mustang with 10R80 10 speed transmission. Bronco like action when slowing almost whiplash like , stalls when stopping sometime, very hard shift jerking, hard downshifting when slowing, clunking into reverse, loss of power suddenly on the FREEWAY!!!!!!!!!, very hot transmission temperatures (230+), limp mode, Very unsafe if in any FORD or other vehicles have the 10R80. Immediate recall is needed, immediate acknowledgement by FORD MOTOR COMPANY is needed here so all the multiple lawsuits can stop and safety can / should be the top priority here. SAFETY 1ST.
NHTSA ODI #11523039
Mileage unknown · Apr 28, 2023
Electrical SystemUnknown Or Other
The driver door suddenly unlatched while driving on the highway and the door open warning appeared on the dash. This is the second incident, the first was the passenger door.
NHTSA ODI #11519476
Mileage unknown · Mar 28, 2023
Electrical SystemUnknown Or Other
WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT…
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WHILE DRIVING, THE PASSENGER COMES LOOSE AND THEN IT OPENS, ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES, WHILE DRIVING. ADDITIONALLY, THE BACK WINDOWS DO NOT CLOSE ALL THE WAY TO MEET THE FRONT WINDOW, SO I MANUALLY HAVE TO PULL THE WINDOWS CLOSED TO MEET THE SEAL OF THE FRONT WINDOWS. THE DRIVER SIDE WINDOW GETS STUCK AND WONT GO UP OR DOWN, SOMETIMES.
NHTSA ODI #11514151
Mileage unknown · Jan 11, 2023
Electrical SystemUnknown Or Other
When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unle…
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When driving at a normal rate of speed, but goes over a pothole or other large divit, the Passenger door becomes "AJAR" and the warning light indicates as such. Additionally, the power window on the driver side (even with the power off) goes up and down on its own (just less than an inch). It will remain with this action, unless I lower the window slightly. Then the motorized window stays as is. Finally, the back windows do not raise all the way up with the power button. You have to exit the vehicle and manually "pull" the window up into the full closed position.
NHTSA ODI #11501266
Mileage unknown · Jun 22, 2022
Unknown Or Other
Air Conditioning Evaporator leak, appears to be a design flaw as there are MANY reported failures of the evaporator as well as failures with replacement after the repair is complete. Ford Mustangs appear to be plagued with AC related issues and various TSBs have been issued due to these issues TSB: 18-2255 18-2166 SSM 47967 SSM…
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Air Conditioning Evaporator leak, appears to be a design flaw as there are MANY reported failures of the evaporator as well as failures with replacement after the repair is complete. Ford Mustangs appear to be plagued with AC related issues and various TSBs have been issued due to these issues TSB: 18-2255 18-2166 SSM 47967 SSM 48135 SSM-45815 SSM 47850 SSM 47012 SSM 47149
NHTSA ODI #11470528
Mileage unknown · Feb 26, 2022
Back Over PreventionUnknown Or Other
The Accessory Protocol Interface Module failed. All functions of the camera, radio and entire middle display console do not work. When backing up to exit parking space or to back into a parking space I can't see what is behind me and have almost hit items multiple times. The dealer inspected and told me what the issue is; tha…
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The Accessory Protocol Interface Module failed. All functions of the camera, radio and entire middle display console do not work. When backing up to exit parking space or to back into a parking space I can't see what is behind me and have almost hit items multiple times. The dealer inspected and told me what the issue is; that it is not under warranty and would cost approximately $1000 to repair, which I don't have. There was no forewarning of this module failure; it occurred suddenly and without warning.
NHTSA ODI #11454218
30,000 miles · Nov 4, 2020
Electrical SystemUnknown Or OtherVisibility/wiper
THE INFOTAINMENT SYSTEM (SYNC 3 W/ CARPLAY) THAT CAME STOCK WITH MY 2018 MUSTANG ECOBOOST RECENTLY STOPPED WORKING. THE CAR HAS 42K MILES ON IT AND IS JUST OVER 2 YEARS OLD. SYNC 3 STARTED TO RANDOMLY LAG (20-60 SEC LAG PER BUTTON PRESS), BUTTONS BECAME UNRESPONSIVE (PRESS NOT RECOGNIZED AT ALL), SHOWED INCORRECT GPS LOCATIONS W…
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THE INFOTAINMENT SYSTEM (SYNC 3 W/ CARPLAY) THAT CAME STOCK WITH MY 2018 MUSTANG ECOBOOST RECENTLY STOPPED WORKING. THE CAR HAS 42K MILES ON IT AND IS JUST OVER 2 YEARS OLD. SYNC 3 STARTED TO RANDOMLY LAG (20-60 SEC LAG PER BUTTON PRESS), BUTTONS BECAME UNRESPONSIVE (PRESS NOT RECOGNIZED AT ALL), SHOWED INCORRECT GPS LOCATIONS WHILE USING CARPLAY (PLUGGED IN) WITH MULTIPLE MAP SERVICES, BACKUP CAM ISSUES, AND WOULD CAUSE BLUETOOTH TO DISCONNECT RANDOMLY. I LOGGED A COMPLAINT WITH MY LOCAL DEALERSHIP AND BROUGHT IT IN FOR A DIAGNOSTIC TEST. THE DEALERSHIP STATED THAT THE APIM COMPONENT NEEDED REPLACEMENT. THE DEALERSHIP NOTED THIS IS COMMON AND PLAGUES OTHER MODELS WITH THE SAME APIM. A QUICK GOOGLE SEARCH VERIFIED THIS. MY MAIN CONCERN IS THIS: WHILE USING THIS SYSTEM IT CAN CREATE MANY DISTRACTIONS WHILE DRIVING IF THE SYSTEM IS NOT RESPONDING AS EXPECTED. EVEN THE STEERING WHEEL BUTTONS HAVE A LAG TO THEM. ONE SUCH SCENARIO THAT CAUSED GREAT ISSUE WAS ADJUSTING THE CLIMATE CONTROL DURING COLDER MONTHS WHEN THE WINDOWS/WINDSHIELD FOG UP. WHEN THIS HAPPENS, YOU CAN'T SEE WHILE DRIVING. TYPICALLY, I CAN REACT QUICKLY TO GET RID OF THE FOG, BUT SINCE THIS COMPONENT IS DEFECTIVE, THE SYSTEM DID NOT RESPOND AND THE FOG HAD TO BE MANUALLY REMOVED. ADDITIONALLY, THIS COMPONENT SHOULD NOT HAVE TO BE REPLACED WITHIN 2YR OF PURCHASE OF THE CAR, SINCE IT IS A COMPUTER. FORD OFFERED TO REPLACE THE APIM COMPONENT, FOR $1000 (WARRANTY EXPIRED AT TIME OF DIAGNOSTIC TEST). WHAT IS EVEN MORE RIDICULOUS IS THAT THEY WANT TO REPLACE IT WITH THE EXACT SAME MODEL NUMBER, WHICH TELLS ME IN ANOTHER 2YR I MAY HAVE THE SAME ISSUE. THIS ISSUE STARTED UP WHILE I WAS IN WARRANTY (~30K MI), BUT SEEMINGLY WENT AWAY UNTIL RECENTLY WHEN THE SYSTEM HAS BECOME PRACTICALLY UNUSABLE. FORD (CORPORATE) ALSO CANNOT PROVIDE ANY RATIONALE AS TO WHY THIS IS HAPPENING, PER THEIR CUSTOMER SERVICE REP.
NHTSA ODI #11373044
28,890 miles · May 3, 2020
Unknown Or Other
PAINT FADING AROUND THE EDGES OF PANELS ON THE METALLIC BLACK COATING. HAVE MULTIPLE SPOTS WHERE THE PAINT IS FADING OUT TO WHITE
NHTSA ODI #11323134
Official recalls
3Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Apr 4, 2018
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Consequence & remedy
Consequence: Despite the transmission shift lever being placed in 'Park' and the instrument panel display indicating 'Park,' the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will inspect the transmission to make sure it has the roll pin, installing one if it is missing, free of charge. The recall began on April 13, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S09.
Dec 18, 2017
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Consequence & remedy
Consequence: Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.
Additional source detail variants (2)
Electrical System:software
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Consequence: Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.
Electrical System: Instrument Cluster/panel
Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."
Consequence: Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.
Remedy: Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗