2018 Ford Mustang

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT WAS UNABLE TO MANUALLY SHIFT INTO THIRD OR FOURTH GEAR ON A MANUAL TRANSMISSION. THE VEHICLE WAS TAKEN TO TOWN & COUNTRY FORD LOCATED AT 6015 PRESTON HWY, LOUISVILLE, KY 40219, WHERE THE VEHICLE WAS KEPT FOR 31 DAYS FOR REPAIRS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS RETURNED, THE FAILURE RECURRED AND WAS MUCH WORSE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN STATED THAT THERE WAS NO ADDITIONAL ASSISTANCE THAT COULD BE PROVIDED; STATING THAT THE REPAIRS WERE PERFORMED PER THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

VEHICLE EXPERIENCES RANDOM NON REPEATABLE PERIODS OF HARD SHIFTING, REFUSAL TO GO INTO GEAR, GRINDING GEARS, JERKINESS AND WHAT FEELS OCCASIONALLY LIKE TRANSMISSION SLIPS. WHEN IT OCCURS IT MOSTLY HAPPENS UNDER HEAVY ACCELERATION SUCH AS TRYING TO GET UP TO SPEED ON AN ON RAMP OR TRYING TO GET TO HIGHWAY SPEEDS BUT NOT ALWAYS. RECENTLY WHILE TRAVELING IN A 45MPH ZONE I ATTEMPTED TO SHIFT INTO 3RD GEAR. CLUTCH WAS FULLY DEPRESSED AND NOTICEABLE GEAR GRINDING HAPPENED AND AN IMMEDIATE SECOND ATTEMPT RESULTED IN SAME RESULT. HAD TO SHIFT TO 4TH CAUSING VEHICLE TO BE IN UNACCEPTABLE GEAR RANGE FOR CURRENT SPEED. SERVICE APPOINTMENT AT DEALERSHIP MADE JUNE 10TH 2020. ISSUE HAS HAPPENED SEVERAL TIMES PREVIOUSLY BUT SEEMS TO BE GETTING WORSE. LAST KNOWN INCIDENT HAPPENED JUNE 11 2020 AT APPROXIMATELY 3:30 PM EST ONE DAY AFTER MAKING APPOINTMENT WITH DEALERSHIP. *TR

I BOUGHT MY FORD MUSTANG ON JUNE 2018. WHEN THE MILES HIT 30,000, THE ENGINE SHAKES EVERY TIME MY VEHICLE STARTS, AND MY WHOLE CAR SHAKES NOTICEABLY WHEN IDLING. THE EXHAUST GAS FLOW FROM THE CAR HAS OBVIOUS INTERMITTENT, MEANWHILE, THE EXHAUST PIPE SHAKES A LOT, AND YOU CAN CLEARLY HEAR THE "BURST" SOUND OR THUMP. IN ADDITION, MY WHOLE CAR HAS OBVIOUS JITTERS AT LOW SPEEDS OF MORE THAN 2,000, AND THE ACCELERATION IS WEAK. WHEN THE SPEED IS HIGH YOU CAN FEEL A LITTLE LESS JITTERY. IT IS NOT JITTERY UNDER NORMAL OPERATING CONDITIONS OF THE ENGINE. WHEN MY AUTO IS ON D OR R, IT DOESN'T MOVE AFTER I RELEASE THE BRAKE. PLUS, THE VARIABLE BOX OCCASIONALLY MAKES A STRANGE NOISE AND VEHICLE COOLANT DOES NOT WORKING PROPERLY. WHAT SCARES ME THE MOST IS THAT ONE TIME I WAS DRIVING ON L-595 HIGH WAY, MY VEHICLE SHUT DOWN AUTOMATICALLY, I TRIED TO RESTART IT BUT FAILED, I WAS PANIC, I HAD TO WAIT FOR MORE THAN 10 MINUTES ON THE HIGH SPEED ROAD TO TRY TO RESTART THE CAR AGAIN. LUCKILY I PULLED MY CAR IN THE EMERGENCY LANE, I CAN'T IMAGE IF IT WASN'T. AFTER ALL THOSE, I WENT TO MY DEALER AT PLANTATION FL, THEY CAN FIX FOR ME SINCE MY CAR IS STILL UNDER COVERAGE BUT I DON'T WANT GET IT REPAIRED. I DEEPLY DOUBT WHETHER THE REPAIR WOULD COMPLETELY FIX THOSE ISSUES. PLEASE HELP AND ADVICE IF I CAN GET MY CAR RECALLED? I WAS LOOKING FOR A CAR THAT I ALWAYS WANTED BUT NOT HANGING BY A THREAD.

INTERMITTENTLY, THE CLUTCH PEDAL WILL BE STUCK TO THE FLOOR AFTER PRESSING IT TO SWITCH GEARS. IT HAPPENED TO ME WHEN I WAS GOING FROM NEUTRAL TO 1ST GEAR AND FROM 1ST GEAR TO SECOND GEAR WHICH IS A HUGE SAFETY CONCERN AS THE CAR STALLED AND I ALMOST HIT SOMEONE AND SOMEONE ALMOST HIT ME. IT HAS ONLY HAPPENED TO ME 2 TIMES IN THE LAST MONTH BECAUSE I FOUND THE SOURCE OF THE PROBLEM. THE CLUTCH RETURN LINE IS AT FAULT BECAUSE IT SEEMS TO BE VERY SHORT. BECAUSE OF IT BEING SHORT, IT HAS A LOT OF TENSION ON IT. BECAUSE OF THE CAR HAVING A FLAT PLANE CRANK, I BELIEVE THE EXCESSIVE VIBRATIONS THAT THE ENGINE CREATES MIGHT MAKE THIS LINE BACK OFF OVER TIME. MY CAR ONLY HAD 5,000 MILES WHEN THIS HAPPENED AND IT WAS VERY FRIGHTENING. THE LINE IS AN INTERFERENCE FIT ON THE FLUID RESERVOIR AND ITS CAUSE THE LINE TO SLOWLY LEAK EVERY TIME YOU TOUCH THE LINE BECAUSE THE SEAL ISN'T GOOD ENOUGH. TO TEMPERATELY REMEDY THIS ISSUE, I HAVE JUST BEEN PUSHING THE LINE BACK ON. THIS ISN'T A GOOD FIX AND FORD NEEDS TO RECALL THESE CARS BECAUSE IT CAN CAUSE A BAD ACCIDENT ESPECIALLY AT SPEED. THE PICTURE ATTACHED IS A PICTURE OF THE LINE THAT IS IN QUESTION. IN THE PICTURE, THE LINE WAS FITTED CORRECTLY ON THE FLUID RESERVOIR. THIS IS JUST TO SHOW THE FAULTY LINE IN QUESTION. I HOPE FORD CAN RECALL THESE CARS ASAP BECAUSE I'M SCARED TO DRIVE IT REALLY.

THE TRANSMISSION GETS STUCK IN GEAR WHEN YOU ACCELERATE HARD, YOU CAN'T TAKE THE CAR OUT OF GEAR AND THE CLUTCH DOES NOT WORK. THE ENGINE CONTINUALLY REVS/SPEEDS UP WHEN NO ONE IS TOUCHING THE ACCELERATOR. THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED RIGHT AWAY. THIS WAS DRIVING IN SPORT MODE, THIS HAS NO HAPPENED IN NORMAL MODE.

TRANSMITION SLIPS OUT OR GEAR OR WILL NOT ENGAGE WHEN SHIFTING FROM A PARKED LOCATION FROM REVERSE TO DRIVE . A LOUD CLUNCK OR GRIND OF GESRS IS HEARD . THE CAR WAS BOUGHT BRAND NEW. ISSUES APPEARED FROM DAY ONE. THE SHIFTING PROBLEMM BECAME MORE FREQUENT. AT 2700 MILES TOOK TO DEALERSHIP AND NO ISSUES FOUND. NOW AT 3000 MILES AND RETURNED TO DEALSHIP, WAITING FOR RESULTS.

WHEN PUTTING MY CAR INTO PARK AND DRIVE IT DOESNT WANT TO SWITCH, IT TAKES A WHILE FOR IT TO GET INTO DRIVE. I ALMOST HIT SOMEONE IN FRONT OF ME BECAUSE WHEN I PUT MY CAR INTO DRIVE, I PRESSED THE GAS LIGHTLY AND THE CAR DIDNT MOVE. UNTIL ABOUT 6 SECONDS THEN FLEW FORWARD. ALSO WHEN GETTING AROUND THE 10 MPH SPEED LIMIT, THE CAR JERKS AS IF THE TRANSMISSION ISNT PROPERLY CHANGING GEARS. I ONLY HAVE 10,000 MILES I BOUGHT THE CAR IN OCTOBER 2018 AND FIRST OWNER.