2018 Ford Mustang

TL* THE CONTACT OWNS A 2018 FORD MUSTANG. WHILE THE VEHICLE WAS COMING TO A STOP WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE CONTACT HAD TO SHIFT INTO PARK AND TURN OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT CALLED THREE DEALERS: LANDMARK FORD (LOCATED AT 12000 SW 66TH AVENUE, TIGARD, OR 97223, 503-639-1131), DICK'S MACKENZIE FORD (LOCATED AT 4151 SE TUALATIN VALLEY HWY, HILLSBORO, OR 97123, 844-424-8102), AND SKYLINE FORD (LOCATED AT 2510 COMMERCIAL ST SE, SALEM, OR 97302, 503-581-2411). NONE OF THE DEALERS COULD DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS24128956. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

AT 60MPH ON THE FREEWAY, MY 2018 MUSTANG GT WITH 2,000 MILES ON IT BLEW THE ENGINE. MASSIVE AMOUNTS OF SMOKE WERE POURING OUT THE EXHAUST PIPES AND FROM UNDER THE HOOD AND THE VEHICLE WAS VIOLENTLY SHAKING AND SOUNDER LIKE A TIN CAN FULL OF NUTS AND BOLTS. GOT THE CAR TO THE SHOULDER BUT MY WIFE AND I WERE SCARED TO DEATH AS CARS WERE WHIZZING BY JUST INCHES AWAY. ACCORDING TO ONLINE CHAT ROOMS A NUMBER OF THESE ENGINES ARE EXPERIENCING SIMILAR FAILURES. A BAD BATCH WAS PRODUCED AND FORD SHOULD HAVE RECALLED THEM. I ASKED FORD TO REPLACE THE CAR WITH A FACTORY INTACT VEHICLE AND THEY DENIED THE REQUEST. THEY SAY ALL THAT IS REQUIRED OF THEM IS TO FIX THE ISSUE. I BOUGHT THE CAR AS A COLLECTORS ITEM AND THIS TAKES AWAY ALL VALUE AS A COLLECTORS CAR. I OFFERED TO SPLIT THE COST OF GETTING A NEW ONE AND THEY SAID NO. I HAVE SUFFERED MONETARY DAMAGE ON THE VALUE. IT'S A DANGEROUS SITUATION HAVING THESE ENGINES BLOW UP. I FEEL FORTUNATE TO HAVE MADE IT THROUGH THE ORDEAL ON THE FREEWAY AND ITS AFTERMATH. THE BACK WHEELS COULD EASILY HAVE LOCKED UP AND THAT WOULD HAVE BEEN CATASTROPHIC. *JS

CAR HAS A LOUD TICKING SOUND ONCE WARMED UP AND AT IDLE. ALSO OCCURS WHEN RPMS ARE BETWEEN 1500-2000. DEALER TOLD ME IT'S THE NEW DIRECT FUEL INJECTION SYSTEM. RESEARCH ONLINE SHOWS MANY OTHER MUSTANG GT OWNERS HAVING THE SAME PROBLEMS AND FOUND EVIDENCE OF PISTON SLAP AND SCORING. DEALERSHIP WON'T TAKE INITIATIVE TO FIX OR DIAGNOSE THIS PROBLEM. PROBLEM ALSO SHOWING UP ON 2019 MODELS. FORD KEEPS DEFLECTING THEIR RESPONSIBILITY TO ADDRESS THIS ISSUE AND DEALERSHIPS WILL NOT STAND BEHIND THEIR CUSTOMERS AND HELP THEM. PLEASE HELP BRING FORD TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND FIX THE ISSUE.

AT CERTAIN RPM RANGES THE PISTON CAN BE HEARD SLAPPING THE CYLINDER WALLS, CYLINDER WALL SCORING IS PRESENT AND MAY CAUSE PREMATURE FAILURE OF ENGINE. IT CAN BECOME WORSE DOWN THE ROAD AND CREATE MISFIRES, FROM NO COMPRESSION, ALSO CAN MAKE FOR A VERY LOUD ENGINE KNOCKING NOISE. I HAVE DRIVEN A FEW OF THEM AND THEY ALL HAVE THE SOUND. FORD BUILT THE ENGINES WITH TOO MUCH CLEARANCE BETWEEN PISTONS AND CYLINDER WALLS. ALSO THERE IS A TICKING NOISE AT IDLE THAT FORD CLAIMS IS NORMAL BUT PEOPLE ARE HAVING DAMAGES TO THERE VEHICLES FROM THIS. ATTACHED IS CYLINDER WALL SCORING PHOTOS

PISTON SLAP NOISE FROM ENGINE. TICKING AND THUDDING NOISE FROM IDLE TO 2500 RPMS. CAN HEAR DIESEL TYPE SOUND INSIDE THE CAR WHEN AT IDLE. CHECK ENGINE LIGHT WITH CODE P0300 FOR ENGINE MISFIRE. CAR IS 1 YEAR OLD AND HAS OIL CONSUMPTION ISSUES. DEALER IS OF NO HELP SAYING ALL THESE ARE NORMAL. MY CAR SHUT OFF WHILE CRUISING DOWN THE HIGHWAY AND I LOST CONTROL OF BRAKES AND STEERING AS THEY WERE EXTREMELY HARD TO MODULATE. FORD AND DEALER ARE OF NO HELP IN RESOLVING THESE ISSUES AND I WORRY FOR MY AND MY FAMILY'S SAFETY DRIVING THIS CAR.