1999 Ford Motor Home

TL*THE CONTACT OWNS A 1999 FORD TRITON (NA) MOTOR HOME. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE PARTS HAVE NOT ARRIVED FOR THE RECALL REPAIR. THE CONTACT CALLED THE MANUFACTURER SEVERAL TIMES, BUT KEEPS GETTING THE RUN AROUND. THERE HAD BEEN NO FAILURE TO DATE. THE ENGINE SIZE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 55,000.

FAILURE TO FIX IN A REASONABLE TIME: IN SEPTEMBER OF 2007 I RECEIVED A RECALL NOTICE 05S28 FROM FORD MOTOR COMPANY REGARDING A DEFECT WHICH RELATES TO 1992-2004 MOTOR HOMES EQUIPPED WITH SPEED CONTROL. THE LETTER STATED I NEED TO CONTACT 1-800-44-3311 TO LOCATE A DEALER IN MY AREA THAT COULD AND WOULD CORRECT THE PROBLEM. I FOLLOWED THERE INSTRUCTION TO CALL THE LOCAL DEALER IN LIVERMORE CA 925-294-7700. I WAS TOLD BY THE DEALERSHIP THAT THE PARTS REQUIRED TO FIX THE PROBLEM WERE BACK ORDERED FROM FORD MANUFACTURING. AND TO CALL BACK IN OCTOBER. IN OCTOBER 2007 I RECEIVED ANOTHER LETTER FROM FORD MOTOR COMPANY CONCERNING THE SAME RECALL NOTICE 05S28. AGAIN STATING THE ISSUE. " FORD CANNOT BE CONFIDENT THAT OVER MANY YEARS IN SERVICE, THE TYPE OF SPEED CONTROL DEACTIVATION SWITCH (SCDS) EQUIPPED ON YOUR VEHICLE WILL NOT LEAK, POSING THE RISK OF AN UNDERHOOD FIRE. THE CONDITION MAY OCCUR EITHER WHEN THE VEHICLE IS PARKED OR WHEN IT IS BEING OPERATED, EVEN IF THE SPEED CONTROL IS NOT IN USE. I AGAIN CALLED THE LOCAL DEALER AND WAS TOLD THE PARTS WERE BACK ORDERED. AND THEY WON'T EVEN TAKE YOUR NAME, THEY JUST ME TO CALL BACK IN JAN. 08. I PUT IT IN MY CALENDAR AND CALLED JAN. 02, 2008 AND WAS TOLD PARTS ORE BACK ORDERED AND TO CALL BACK IN APRIL. HE TOLD ME THERE ARE ABOUT A MILLION AFFECTED UNITS AND FORD IS SAYING TO HAVE THE SPEED CONTROL DISCONNECTED UNTIL THEY CAN GET THE PARTS. THIS TO ME IS NOT A SOLUTION. *TR

TL*THE CONTACT OWNS A 1999 FLEETWOOD STORM MOTOR HOME. HE RECEIVED A SAFETY RECALL NOTIFICATION LETTER IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID 07C336000). AS OF JANUARY 7, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 54,000 AND THERE HAD BEEN NO FAILURE TO DATE. THE VIN AND PURCHASE DATE WERE UNAVAILABLE.

TL*THE CONTACT OWNS A 1999 WINNEBAGO MOTOR HOME. THE CONTACTS VEHICLE SPEED CONTROL SWITCH WAS DISCONNECTED IN OCTOBER OF 2007 UNDER RECALL 05S28. THE DEALER ADVISED HIM THAT THE PART MAY BE AVAILABLE IN MID JANUARY OR MARCH. THE MANUFACTURER STATED THAT AN ALTERNATE PART COULD BE USED TO REPLACE THE SWITCH. THE DEALER STATED THAT THE PART COMES IN TWO PARTS AND THE HARNESS IS NOT AVAILABLE. THE CONTACT ALSO STATED THAT THIS HAS PASSED A REASONABLE TIME FOR REPAIR AND THE REAR BRAKES ARE LOOSING FLUID AND THE FRONT BREAKS ARE LEAKING. THE CURRENT MILEAGE WAS 385,000 AND THE FAILURE MILEAGE WAS 360,000. THE ENGINE, CYLINDER, AND DEALER INFORMATION WAS NOT AVAILABLE.

TL*THE CONTACT OWNS A 1999 FORD LANDAU (NA). THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 AND CALLED FORD REGARDING THE REPAIR. AT THAT TIME, HE WAS PROVIDED WITH SOMEONE TO CALL CONCERNING THE REPAIR TO HIS VEHICLE. HE RECEIVED ANOTHER RECALL NOTICE IN OCTOBER. BOTH RECALLS STRESSED THE IMPORTANCE OF TAKING THE VEHICLE TO A FORD DEALER AS SOON AS POSSIBLE TO HAVE THE VEHICLE SPEED CONTROL SWITCH DEACTIVATED. THE CONTACT STATED THAT THE NEAREST PLACE TO TAKE HIS VEHICLE WAS 120 MILES ROUND TRIP: ONE TO HAVE THE SWITCH DISCONNECTED AND THE OTHER FOR WHEN THE PARTS ARRIVE IN MID-DECEMBER. HE WAS INFORMED THAT FORD IS ONLY RESPONSIBLE FOR REPAIRING THE PART, NOT REIMBURSEMENT FOR MAKING TWO TRIPS. HE STATED THAT FORD HAS BEEN GIVING HIM THE RUN AROUND. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 37,000. UPDATED 01-14-08. *KB UPDATED 12/12/07. 8JB

TL*THE CONTACT OWNS A 1999 FORD HOLIDAY RAMBLER (NA). THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). HE WAS CONCERNED THAT THE DEALER'S WHO WERE ON THE PARTICIPATING LIST OF SERVICE DEALERS WOULD NOT HAVE THE PARTS AND WOULD NOT BE EQUIPPED TO PERFORM THE SAFETY RECALL REPAIR. THE PURCHASE DATE AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,280.