2022 Ford Maverick Hybrid

There's an issue every time I pull in a parking spot or when coming to a slow stop at a red light where there's an abrupt braking issue - I slowly press the brake and it would not slow smoothly sometimes even make a loud noise which sounds like the hydraulic brake all of a sudden working when its supposed to be smooth breaking - this is dangerous as it is random and may come as a surprise when just trying to come to a slow stop. I believe its the transition between the e brakes and the hydraulic brakes its just not smooth at all.

[XXX]: Got it. And may I ask when you took your vehicle to be seen by Ford Lincoln Fairfield? [XXX]: currently my vehicle is 39,000 miles [XXX]: Nov 14 2022 [XXX]: Thank you! [XXX]: Please allow me 2-3 minutes to research this for you here on my end. [XXX]: ok thank you [XXX]: I am still checking on that for you [XXX], thanks for holding! [XXX]: Sounds good thank you [XXX]: Thank you for holding for me, [XXX]! So that I can best assist you, can you please clarify for me what it is exactly that is occurring with your vehicle? You mentioned that your vehicle will not turn on, is that correct? [XXX]: yes well the truck died while running in the road, while driving suddenly no sign of power or electricity and without warning became unresponsive in every aspect regarding to electricity (Breaks, Steering wheel, Parking break, Transmission, airbags) given the case the truck is hybrid everything stopped working. After that the truck did not start again no ignition total loss of power. [XXX]: Thank you for clarifying that for me, [XXX]. I can only imagine how much of an inconvenience this all must have been for you. I want to also ask, what did Ford Lincoln advise about your warranty coverage when your vehicle was inspected? [XXX]: Well to my disappointment I was told that is was covered the after like 2 weeks they called me back that warranty was not going to cover it [XXX]: So that is unacceptable for me [XXX]: I can understand your disappointment, as having unexpected repair expenses can be quite the burden. If you don't mind me asking, did Ford Lincoln Fairfield provide a reason as to why the warranty would not cover your vehicle's current concerns? [XXX]: No any reason it just said that it was out of the warranty that the bumper to bumper is like 36,000 [XXX]: I mean my truck has an airbag recall and won't be fixes until 2023 according to my research [XXX]: So to me this kind of unsafe vehicle should be bigger than a recall INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The brakes on this vehicle tend to not respond when performing parking lot maneuvers, creeping in traffic, fast food drive-thru, or backing or pulling into garage. At low speeds, the brakes will either not respond when brake pedal is applied or stop very abruptly / grab with a loud clunk sound. Several incidents of not stopping when expected and almost hitting another vehicle or person.

When my wife and I were driving in a slow traffic situation I was applying the brakes and it was as if the brakes were not working until all the sudden they locked up. we thought we were going to rear end the vehicle in front of us. This happens to my wife and to myself every time we drive our vehicle, It seems even worse in rainy conditions. (This has been an on going problem since we purchased this vehicle.) We feel very unsafe driving our Maverick and Have been told by the dealership that it is the way the brakes work on the Hybrids. Dealer states they could not duplicate the problem, but from there understanding thats just the way the brakes work on Hybrid Vehicle. No one other then the dealer has ever looked at or inspected our vehicle. It has been a issue since I purchased the Vehicle New, No warning lights, No message, No symptoms or problems prior to the brakes malfunction. This happen every time we drive the vehicle. I am almost 60 years old, I have been driving a long time, and have never had a car brake this way,. Definitely something not right.

When traveling <10 mph it feels as though you are stepping on the brakes. The normal pressure needed to apply the brakes does not work. Drivers then have to apply significant pressure and the vehicle abrasively stops. The brake issue has already almost led to several fender benders in stop-and-go traffic (e.g. airport pick; heavily-trafficked roads and drive-throughs).

I never had this sort of problem with brakes in ANY cars BUT the Maverick Hybird. In low speed (around 5mph) the brake is so unmanageable that I worry every time i park. It's unable to move forward 2-3 inch at a time, it goes to 6-12inch every stops and god knows what number it will go on the next try. This is VERY Dangerous to property and to pedestrian because the driver can't control how far the car will go before stops, even it's in low speed.

Our 22 Maverick is brand new and we are experiencing a breaking issue. At slow speeds, we are dealing with very inconsistent results when we depress the brake pedal which range from feeling as though the vehicle won't stop to abruptly stopping. Many other Maverick owners are posting the same situation on social media and we love our truck except for this issue. Ford has notified it's dealers that they are working on a software fix for this problem but many of us feel that there needs to be a recall since any issue dealing with brakes is a safety concern.

Accelerated to merge onto highway. Vehicle alerted to pull over safely when possible. Internal combustion engine shut off and vehicle "limped" in electric only mode until I could find a spot to park. This all happened while traveling at 70MPH on a busy freeway. Once I shut the vehicle off, I was able to start it again and travel to my nearest dealer. Dealer was unable to diagnose the issue but advised it was safe to drive home to our local dealer. Truck is currently at local dealer being diagnosed. One CEL of note was P0811 (clutch slippage). This truck is nearly brand new with fewer than 12,000 miles on the odometer. I have had similar Check Engine Lights with similar results of not being able to diagnose. However, this incident of power loss at highway speeds with my wife and 3 children in the vehicle was unacceptable.