2022 Ford Maverick Hybrid

The contact owns a 2022 Ford Maverick. The vehicle was taken to the local dealer for recall repairs, of which three were completed. While driving 70 MPH on a five-lane interstate, the navigation screen began to ding, and alerts and messages were displayed. The service track was offline, the incline assist was offline, and the vehicle failed to accelerate above 20 MPH and went into LIMP Mode. The driver pulled over to the side of the road. The contact reset the battery and continued to drive. The service light was illuminated. The vehicle was taken back to the local dealer, who stated that the failure was not related to the recalls that were completed. The vehicle was not diagnosed or repaired. After approximately four days of driving at unknown speeds, the failure recurred. The vehicle was taken to another local dealer, Wyatt Johnson Ford (646 Thompson Ln., Nashville, TN 37204), who stated there were no codes and was unable to determine the cause of the failure. The dealer's recommendation was to download and update the software and test drive the vehicle. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 29,781.

Today I was driving on the highway when the precollision alert came on with no vehicles in front of me. About 5 minutes later I received a series of error messages and the vehicle went into a limo mode where it automatically drove at 20 MPH with no accelerator input from the driver. The following errors popped up on my screen. Check engine light Power train light (wrench)/reduced power Brake light pre-collision light/pre-collision unavailable Hill assist message Will engage in gear selected at low speed. Pulled over, shut it off, turned it back on, put in drive and it started accelerating on its own but only up to about 20mph, stopped and shut it off again. Turned back on and all the messages and light disappeared except check engine light remained on.

Just had a recall completed related to software programming in the past 3 weeks. Since then this has occured twice. While driving at highway speeds the vehicle quickly lost/reduced power and slowed down to 20 mph and produced a message that stated " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This caused me to almost be rear ended and get into an accident with other vehicles on the road. It likely would have resulted in an accident/injury if not for light traffic that day. Ford has stated they cannot reproduce the issue.

After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.