2022 Ford Maverick Hybrid

Took my maverick for the system softward update and when I drove it after the update my truck suddenly had a loss of total power while driving on the freeway at 70mph. The dashboard cluster had all the lights come on check engine, abs ect light up and I had limit power 5mph enough to get my to the side of the freeway and all of a sudden the brake engaged and the truck jolted to a stop. I took the truck back to the dealer and they uploaded the system update again and released the truck back to me and a couple of days later the same thing happened.

The contact owns a 2022 Ford Maverick. The contact stated that while driving the vehicle in a parking lot at approximately 10 MPH, the engine shut off and the vehicle shifted into park(P) independently. The contact stated that several unknown warning lights were illuminated. The contact was able to restart the vehicle; however, the vehicle shuddered while in motion. The contact turned the vehicle off and restarted it after 15 minutes, and the vehicle operated as needed, however, the check engine light illuminated. The vehicle was taken to the residence where it stayed for 2 days. The vehicle was taken to the dealer, but the check engine light was no longer illuminated. The dealer stated that the failure could not be duplicated; however, the manufacturer application showed the messages, "Pre-Collision Assist Not Available", "Service Engine Soon Warning", and "Power Train Malfunction/ Reduce Speed". The vehicle was not repaired. The manufacturer was not aware of the failure. The failure mileage was approximately 30,473.

I brought my 2022 Ford Maverick hybrid to Franklin Ford dealership on 10/2/23 for repair with battery issues I was having previously. At random times the car would not turn on from start despite the battery testing at full power. Franklin Ford installed software updates they said resolved the power issue and I drove off the lot with the car on 10/7. 15 minutes later I was driving on the highway at 70 mph and the entire dash panel lost power. I tried to accelerate and the engine had no power as well. Fortunately I was safely able to move to the break down lane and coast into a highway exit. Since the car had no power I removed the key and tried restarting which worked successfully. My engine light was on and I received about 10 engine and powertrain warnings in my Ford mobile app. This was a major and life-threatening malfunction that the dealership had no explanation for and neither did my case worker at Ford Customer Service. I had owned the car for less than 12 months at the time and it was extremely concerning knowing that the car could now shut off at a moments notice while driving. I returned the vehicle to the same Franklin Ford dealership where it received the software update that seemed to put the vehicle into failure. Their solution was to reroute the wiring harness through the engine since it was previously exposed to the wheel well and had corroded the external layer of the harness. I'm submitting this report because I have seen dozens of similar cases with the same year and model as me. As a first time customer of Ford this has been a nightmare experience.

I experienced a loss of engine power/propulsion at 71 mph. There were no warning lights, messages or chimes to indicate something was wrong. I only noticed I was losing speed when the cruise control went to the standby/cancelled state from the 71 mph set point. The accelerator pedal was completely unresponsive. I coasted to the side of the freeway and performed a key cycle by powering the vehicle off, opening and closing the driver’s door to put the modules to sleep. Once the instrument panel cluster and center stack screens went dark, I restarted the vehicle and was able to proceed with my trip. It’s worth noting that I recently had the instrument panel recall repair performed which was a reflash of the IPC module. Other Maverick drivers have reported similar incidents after Ford 24C01/NHTSA 24V140 was “fixed.” I will be reporting this to the manufacturer as well.

One week after having recall [XXX] completed on [XXX] driving on [XXX] at about 70 miles per hour my truck slowed down to 10 miles an hour with my dashboard lighting up with a slew of warning lights blinking like crazy. I was able to get to the side of the road before it conked out all the way. Luckily my wife and did not get rammed into. Service engine now, powertrain failure, will not go into gear at this speed, collision assist warning lights all came on and were blinking. This was [XXX]. Luckily somehow I got the computer rebooted and drove home very carefully. I took it to dealer the following Monday, they had it for 2 days but warning lights were not on so they gave it back to me with nothing rectified. One week later this happened again on [XXX] a smaller highway, same warning lights but at a slower speed. Once again I got the computer to reboot but had to hold my foot on the brake because vehicle wanted to take off and the speed limit was 35. I took it into the same dealer the next day [XXX] and it has been their since. Today is March 29. The dealer finally was able to get Ford to admit this recall screwed up some software and they have no fix yet. No one should go ahead and get this recall done because someone is going to get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After driving about 500 ft, check engine light appeared, propulsion stopped immediately and I was only able to pull off road with momentum. Fortunately, I was at a driveway. Otherwise, I would have been required to park in the road (due to steep shoulders) on a two lane road. If I had been followed closely by a heavy vehicle, it probably would have rear-ended me since the propulsion quit so abruptly. After I turned truck off and restarted, it had enough propulsion to return 500 ft home at about 10 mph. -Vehicle is available for inspection upon request. No inspections performed other than dealer for repair/reset. -Dealer reset was done and no further problems noted. No replacement parts needed. Dealer said they had one other Maverick with this problem.

Vehicle suddenly stopped accelerating while l was driving at 70 mph on a freeway and would not accelerate beyond 35 mph. Multiple warnings started flashing on dashboard - Powertrain malfunction / Reduced Power, Service engine soon, Pre-collision assist not available. I stopped on the shoulder, switched off engine, waited for 5 minutes and restarted engine then all warnings were gone and l was able to drive fine. But this was very scary experience as it was very dangerous to suddenly slow down from 70 mph to 35 mph in middle of fast traffic, l was lucky that there was no accident. Just few days before this incident, l had got few recalls repaired at Ford dealership that included updates to Power Control Module software.