2022 Ford Maverick Hybrid

The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My vehicle has been issued recall 23S27 by Ford initially noted in May of 2023. A resolution was to be available in Oct, or 4th quarter of 2023. That did not happen. I received another recall notice from Ford saying the recall would be resolved in the first quarter of 2024. While completing my taxes on April 15, I remembered this and also that no action or repair has been detailed or explained. Thought I would fire off a complaint to NHTSA because of the lack of action on this recall. Please advise what, if anything, is happening to resolve this issue.

When coming to a stop on a 25 mph road, saw a cascade of warnings come up, including: Hill start assist not available, precollision assist not available, service AdvanceTrac, service vehicle soon, check engine light, service light, traction control light. Once stopped the car turned the parking brake on and requested that I put it into park. After putting the car into park and turning off the parking brake the car began to accerate on it's own, unresponsive to how hard I pressed the accelerator (limp mode?). I was able to get the car back home on residential roads.

I was going 70 mph on the interstate when I suddenly lost power. The engine wouldn’t respond. I had to quickly change lanes to get off of the interstate. Luckily there was space otherwise I could have been in an accident. The dash gave a warning of Advance Trac issue. The D on the selector was flashing. I got stopped and turned off the truck. Luckily after I gathered myself I searched and found it was a sensor issue and the truck did start and I drove 2 hours home. I was very scary though not having control of the vehicle at 70 mph.

The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving [XXX] on [XXX] around [XXX] yesterday morning north . Without warning I lost control of the accelerator and the speed diminished to around 35 MPH. Several warning lights flashed onto the dashboard saying systems were failing. Check engine light came on and a "wrench" symbol appeared. The light on the transition control dial for "D" started flashing. I was in a construction area with no shoulder when it happened. I was able to creep into a niche on a partial turnoff around .5 miles later. I shut the car off and restarted it. Same problems. I noticed I was .25 miles from an exit and waited for traffic to clear from behind. Managed to get to 10-15 MPH and up the exit with traffic blaring around me. Parked at a McDonald's and wait for a tow truck that never came after 2.5 hours. Made an appointment with nice folks at Classic Ford in Columbia. I was told tow truck might be another 2.5 hours so I tried to restart car. This time only the "check engine" light stayed on. I drove the car slowly in electric mode around the parking lot and it seemed safe at lower speeds. I mapped out a "less the 45 MPH" route to Classic Ford and was able to reach there without further incident. However, the "check engine" light remained on the entire trip. The car is now being checked by Classic Ford. I have had no diagnosis yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving down highway at normal speed. Car lost all engine power, still on but indicated gear shift was not in drive. Pulled off to side of highway. Put drive in park. Dash came up with a bunch of warnings. Turned off. Turned back on. Same warnings happened. Put it in drive and it just start going forward without any input. Was injured in power. Drove it to safe spot. Turned off called for tow. Tried turning it back on and returned to normal but check engine light was on. Very unsafe to loose power in the middle of the highway. My two friends died like that!

While driving at cruising speed on freeway/interstate, experienced sudden and unexpected loss of power and multiple error codes, including "gear selected will engage at low speed" and "service advancetrac", together with flashing service engine soon light. This occurred approximately 3 weeks after completing service recalls for power train control module (23E09) and turn signal outage detection failure and instrument panel cluster IPC Illumination