2022 Ford Maverick Hybrid

On June 13th 2024 my Maverick suddenly lost power and all lights on dashboard lit up. Apparently this has been documented by others, and vehicle then went into LIMP MODE and was not responding to accelator pedal properly and would not move beyond 30mph. Engine light is still on, and my Ford App shows 3 messages: 1. SERVICE ENGINE SOON 2. POWERTRAIN SYSTEM FAILURE 3. COLLISION AVOIDANCE UNAVAILABLE

Friday 6/7 I was driving my 2022 Ford Maverick at night and suddenly with no warning the dash went dark, there was a grinding noise and the truck completely shut down - engine, electrical, lights, everything. Luckily, I was on a residential street and was able to get it off the road because the flashers would not work. My safety was definitely put at risk - I was in a totally disabled truck on the side of the road after dark with no working lights of any kind, including emergency flashers. There were no warning lights in the truck prior to shut down, and no messages received via FordPass at that time - the Ford app actually showed all systems as "good". I had the truck towed to the Ford dealer that same night. Saturday morning 6/8 I received a message via the Ford App "Remote features disabled to preserve battery". Monday morning 6/10 I received a message via the Ford App "Service Engine Soon Warning". All while the truck is sitting in the dealer service lot. Background - Another ongoing issue - 3 times in the last month - May 3, May 8, and the morning of June 7th - I've been stranded and had to call AAA to come and jumpstart the truck - all 3 instances I was running errands, would shut the truck off to run in a store only to come out and the truck is totally dead. When it happened on May 8th, I received a warning via the Ford App "Service Engine Soon Warning" and took it into the Ford Service center on May 9th.

I was driving on the highway at about 65 MPH. Without warning, the vehicle dashboard displayed “Selected Gear Will Engage at Lower Speed,” the vehicle shifted itself to neutral, the accelerator pedal stopped responding, and the vehicle began coasting to a stop. I had to avoid high speed highway traffic to make it to the side of the road. When I had slowed to about 5 MPH, the vehicle forcibly shifted to park, and engaged the parking brake on its own — causing an abrupt stop. I could not shift out of park. The check engine light, wrench icon, traction icon all illuminated, the chime sounded and a series of errors displayed: “Service Advance Trac” “Collision Prevention Unavailable” “Hill Start Unavailable” “Service Engine Soon” among others. After power cycling the vehicle, the warning messages and icons remained, but I could shift into drive. However, the vehicle wouldn’t travel above 30 MPH, and seemed to accelerate on its on, as if it were on cruise control set at 30 MPH. Abruptly stopping on the highway is very dangerous, and could have caused a serious accident. Unless there is a catastrophic failure (which there wasn’t) the vehicle should never uncontrollably stop, especially on the freeway.

I got recall notices in the mail in May. Unfortunately Ford of Kirkland (WA) Could not schedule me for an update until July 25th, that is their first opening because of all the recalls. On [XXX], 2024 at [XXX] I was traveling NW on [XXX] from Yakima WA to Ellensburg WA. I was traveling about 75 mph when the car shifted itself to a lower gear, then lights started flashing all over the dash for numerous things. the monitor stated something about low gear, service engine light on, diagnostic was being run, all in a matter of seconds. As I was looking to see if I could get over the truck's collision brakes activated even though there was no one in front of me. I lurched forward while my truck was slamming on the brakes out of the blue. I managed to make it to the side of the highway and shut off the truck. If anyone had been behind me they would have slammed right into me. This would have been a high speed rear end collision and I as well as others could easily have been killed! This was needless to say, terrifying! A tow truck came and towed the truck to Valley Ford in Yakima WA, I haven't yet heard what the analysis of this total system failure was. I waited in the truck for an hour for a tow along side a very busy highway with numerous large semi's passing me less that a couple feet from the driver's side where I was seated. This should NEVER happen to anyone. Ford cannot manufacture a vehicle that is this inherently dangerous! It's just a miracle no one was right behind me or there would have been major injuries, and it would not have been my fault, or their fault. It would have been Ford's fault! These trucks need to be taken off the roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the vehicle, multiple error messages popped up on the dash and resulted in an immediate slow down and unable to accelerate by pressing the gas pedal. The car would then auto accelerate without pressing the gas pedal to 35 mph. Only thing that has recently happened was I had taken vehicle to dealer to perform some recalls.

The Maverick unexpectedly switched to limp mode and had engine failure while in motion. The Maverick would not go over approximately 25mph unless coasting faster on a downhill. On some uphills, it struggled to maintain 10mph. Turning the vehicle off and back on again did not alleviate the issue. Approximately two months ago, I started to have a check engine light on. It took the dealership two months to get my Maverick in for service. The service finally occurred this past Monday/Tuesday (13-14 May). Ford thought they fixed the issue which they had not. They also did the current recalls on the truck. This most recent highly dangerous issue happened after those recall software updates. The FordPass Alert: "The powertrain control module has detected the engine timing chains have exceeded 95% of their useful life and requires service now. The control system invokes a symptom of limited power." This is a common issue amongst Maverick Hybrid owners and Ford is not doing anything to fix the issue. Many Maverick owners are having it happen multiple times and at speeds up to 70 or 75 mph. it is preferable that Ford be forced to take responsibility and fix the issue before people are serious injured or killed. Thank you.

•My saga continues driving my Maverick hybrid to NY to visit my mom for Mother’s Day hoping the new Battery/Smart Junction Box that my Ford Dealer replaced on 4/9 was the culprit in the 2 shutdowns experienced on [XXX]. •[XXX] Maverick shutdown 3x driving on highway around 70 mph during 400-mile trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. NY Ford dealer diagnosed on 5/13 and reports: U1010 is present , Hybrid Powertrain Control Module is suspected to be bad They said it would take a few days to get a new PCM from Ohio warehouse. I couldn’t wait and had to return to MD for work on 5/14. •[XXX] Shutdown 4x driving on highway around 70 mph during 400-mile return trip. Had to wait approx. 20-minutes each time for engine to cool off and reset from electric mode to continue on. Fortunately, no accidents and I was always able to find a safe spot on the side of the road to pull over to and wait for 20 minutes or so. •[XXX] Received Ford Safety recall notice 23S27 for Software to repair 2022-2023 Mavericks to update the Powertrain Control Module (PCM) free of charge (parts and labor). Note NY Ford Dealer recommended replacing PCM vs. repairing or updating it. Is there a definitive way to test which is best, replace or repair? •[XXX] Just found this at Check for Recalls: Vehicle, Car Seat, Tire, Equipment | NHTSA dated May 3, 2024 Manufacturer Recall Number 24S33 Both I and the NY Ford Dealer were unaware of this recall, 24S33 or they could had tried updating my PCM. Thanks Ford! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on the highway my car randomly went into limp mode rapidly and nearly caused an accident. I do know the code was U1011. It is a PCM fault stating the PCM and the engine has lost connection. It has been noted to turn on and off randomly and cannot be replicated until it reappears. Dealerships have been giving the run around that it goes away so it’s not a problem. Everyone to include me is having the problem after getting a recent PCM update recall done. My local ford deal shops even say they can see the fault happens, but will not do anything to solve the issue. This fault puts me and everyone in the road as risk randomly sending my car into limp mode without warning or signs.