The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and…
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The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11532342
Mileage unknown · Jul 13, 2023
Engine
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and…
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The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11532145
Mileage unknown · Jul 10, 2023
Air BagsEngine
I got a letter from FORD about a 22C20 Recall of the side curtain airbag. January 2023 And I got a letter in the mail from Ford May 24 2023 and it says your 22C20 recall part is ready. I got an appointment from ford frontier June 1 2023 and when the dealer Service Advisor Jesus Labrada told me sorry, we don’t have a part for…
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I got a letter from FORD about a 22C20 Recall of the side curtain airbag. January 2023 And I got a letter in the mail from Ford May 24 2023 and it says your 22C20 recall part is ready. I got an appointment from ford frontier June 1 2023 and when the dealer Service Advisor Jesus Labrada told me sorry, we don’t have a part for airbags. He told me the left side and right-side airbags need to be changed and we have just one side. He doesn’t take my car, he told me please call every 10 days to ask if we have a part or not. June 7 2023 I emailed Michael Marshall about the 22C 20 recall part. Do you have it and I got back to me and he said No part for recall yet. June 2023, I got another letter from Ford and Customer Satisfaction Program 22B39 about the vehicle, it may be possible a 12V battery connection may become loose, resulting in a no- start condition. June 2023, I got another letter from Ford about 23S27 on your vehicle, the engine could fail prematurely, in the event of an engine failure. And the letter says part may be available October 2023. Right now, I am not using this car, it’s just sitting in my driveway. It’s not safe for me, if engine fails and if I crash airbags are not working, I don’t want to make a risk to get me or someone else in the car to get a injury or die. I would like to return this Ford Maverick Truck for a full refund.
NHTSA ODI #11531485
Mileage unknown · Jul 10, 2023
Air BagsEngine
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 22V594000 (Air Bags) and 23V38000 (Engine) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact s…
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The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 22V594000 (Air Bags) and 23V38000 (Engine) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11531290
20,000 miles · Jul 3, 2023
Electrical SystemEngine
The contact's son owns a 2022 Ford Maverick. The contact stated that the vehicle failed to start after several attempts. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed; however, the dealer had not provided the diagnostic information to the contact and stated that they had orde…
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The contact's son owns a 2022 Ford Maverick. The contact stated that the vehicle failed to start after several attempts. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed; however, the dealer had not provided the diagnostic information to the contact and stated that they had ordered the parts for an unknown repair. The manufacturer was notified of the failure and informed the contact that the VIN was included in Ford Campaign Number: 22B39, which she related to the failure. The manufacturer then followed up with the dealer. The vehicle was not repaired. The failure mileage was approximately 20,000.
NHTSA ODI #11530236
Mileage unknown · Jun 20, 2023
Electrical SystemEnginePower Train
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still …
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Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
NHTSA ODI #11527933
Mileage unknown · Jun 3, 2023
EnginePower Train
As I was driving and began to slow down the vehicle switched from gas to electric driving and during the transition the entire vehicle started shaking excessively. As it happened it felt like the engine or transmission was the cause of the shake. This has happened 4 times randomly so far.
NHTSA ODI #11525174
Mileage unknown · Apr 20, 2023
EngineService Brakes
During a moderate cruise speed, 15-35 mph, the vehicle will produce a shudder. The vehicle shakes as if riding on rumble strips. It can replicated by coasting and resting the foot on the brake lever. It does not occur every time but it is disjointing when it does occur. This would occur 3-7 times a week. The way I’ve found t…
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During a moderate cruise speed, 15-35 mph, the vehicle will produce a shudder. The vehicle shakes as if riding on rumble strips. It can replicated by coasting and resting the foot on the brake lever. It does not occur every time but it is disjointing when it does occur. This would occur 3-7 times a week. The way I’ve found to stop it is to apply the brakes or the apply acceleration. Such maneuvers become unpredictable, and novice drivers may over react. This issue is well documented by drivers, with the keywords “hybrid shuddering.” Because it is inconsistent, and ford has not pushed out a fix, this issue has been unresolved.
NHTSA ODI #11517987
Mileage unknown · Apr 4, 2023
Electrical SystemEngine
On Monday the 27th of March, 2023 I drove the truck home and there was no issues. When I went to go drive the vehicle on Tuesday morning to work, the 28th, it didn't start. There was no power to the vehicle and it wouldn't even turn over. I tested the truck battery and it was completely dead. Wednesday the 29th I called the deal…
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On Monday the 27th of March, 2023 I drove the truck home and there was no issues. When I went to go drive the vehicle on Tuesday morning to work, the 28th, it didn't start. There was no power to the vehicle and it wouldn't even turn over. I tested the truck battery and it was completely dead. Wednesday the 29th I called the dealership to report the issue and they asked for a reason to why the vehicle wouldn't start. I couldn't give then a reason so they asked me to get the truck towed. I got contacted by the service department at the dealership to get more information from me but I haven't heard back from them. Its been over a week and I still haven't heard from the dealership. The dealership is University Ford in Durham, phone number 919-999-2928. They said I needed a appointment but I couldn't have scheduled an appointment without knowing there was going to be an issue with the truck.
NHTSA ODI #11515377
8,000 miles · Mar 16, 2023
Air BagsEngineEngine And Engine Cooling
The contact owns a 2022 Ford Maverick. The contact stated that the check engine warning light was illuminated. The contact stated that while driving, the vehicle was running rough. The contact received notification of NHTSA Campaign Number: 22V594000 (Air Bags) however, the part to do the recall repair was not yet available. The…
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The contact owns a 2022 Ford Maverick. The contact stated that the check engine warning light was illuminated. The contact stated that while driving, the vehicle was running rough. The contact received notification of NHTSA Campaign Number: 22V594000 (Air Bags) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and was diagnosed with engine and exhaust failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 8,000. Parts distribution disconnect.
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ24014 · Loss Of Motive Power
Opened Nov 15, 2024 · Closed Oct 10, 2025
Status: closed (inferred from source dates) · Electrical SYSTEM:12V/24V/48V Battery
On January 31, 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate loss of motive power allegations in model year (MY) 2021 Ford Bronco Sport vehicles. Consumers reported a loss of engine power accompanied by complete electrical system failure either while driving or after stopping at a traffic light or stop sign. The vehicles generally could not be restarted, and the incidents were commonly diagnosed by dealerships to a failed 12-Volt (12V) battery. On April 12, 2024, Ford issued safety recall 24V-267 covering 456,565 MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The recall addressed loss of motive power resulting from sudden degradation of the 12V battery during the drive cycle. The recall remedy consisted of software updates to the body control module and the powertrain control module. The updated software aimed to provide warning to consumers when the battery is failing and inhibit certain vehicle functions which can lead to loss of motive power incidents. Additionally, Ford removed the existing 12V Enhanced Flooded Battery (EFB) as both a service component for the subject vehicles and original equipment for newly built Bronco Sport vehicles (during MY 2024 production), replacing it with a more robust absorbed glass mat (AGM) battery. The same AGM battery had been incorporated into Ford Maverick production in late 2022. Following recall 24V-267, ODI received loss of motive power complaints in vehicles that had previously received Ford’s software-based remedy. Consumers reported that they did not receive warnings related to the 12V battery or the vehicle’s electrical system before the loss of power. On November 15, 2024, ODI opened Recall Query (RQ24014) to assess the effectiveness of the 24V-267 recall remedy. On January 19, 2025, Ford issued recall 25V-019 covering 272,817 MY 2021-2023 Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The new recall addressed the same hazard as 24V-267 but required replacement of the existing 12V battery with an AGM battery as the remedy. Ford reported that following the opening of RQ24014, it evaluated several field-returned 12V batteries, and determined that EFBs produced by battery supplier Camel potentially contained internal manufacturing defects causing loss of motive power. Ford further concluded that the software updates provided in the 24V-267 recall remedy were unable to detect battery failures quickly enough to avoid loss of motive power. Vehicles previously within the scope of recall 24V-267, but outside of the scope of recall 25V-019, are equipped with EFBs produced by a different battery supplier (Clarios). When recall 25V-019 was issued, Ford had not identified any Clarios EFBs exhibiting the same failure mode as the Camel EFBs. In light of Ford’s recall action, ODI is closing this Recall Query. The agency will continue to monitor loss of motive power complaints in Bronco Sport vehicles equipped with Clarios EFBs and reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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