2022 Ford Maverick Hybrid

The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V293000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that long after the vehicle was parked or turned off, the vehicle made a clicking noise coming from the engine compartment. There were no warning lights illuminated. The contact received a recall notification letter stating that the remedy would not be available till the third quarter of 2024. The dealer was contacted. The manufacturer was made aware of the issue. The approximate failure mileage was 24,000. Parts distribution disconnect.

While driving at approximately 40mph, the 2022 Ford Maverick Hybrid suddenly went into "Limp Mode" with speed instantly dropping to approximately 10mph. Did not lose power, the dashboard stayed lit but showed no warnings. Vehicle would not accelerate above 10mph. This happened without warning. I pulled over and shut off the vehicle then restarted it and after that, it operated fine. If I had been driving on a highway at a higher speed I could have had a major accident. Currently trying to get a service appointment, waiting on a call back from the Ford dealer Service Manager. Again, there were no warnings or error messages before or after the problem occurred.

Check engine light Power train light (wrench)/reduced power Brake light pre-collision light/pre-collision unavailable Hill assist message The above warning lights appeared out of no wear when pulling up to a stop light.. The parking break was automatically engaged and the above warning lights appeared. When I tried to accelerate to make a turn, the truck would not accelerate with me using the accelerator, but it started accelerating on its own. I had to keep riding the brake because it keep accelerating on its own until I was able to get it to a parking lot.

3/28/24 My 2022 Ford Maverick Hybrid’s engine shut down and lost acceleration driving 70-80 miles an hour on a highway going through hills after 100 miles. Vehicle displayed a bunch of dashboard alerts as it soon lost all acceleration and would only drive slowly in Electric mode. I pulled over and tried again, but it was stuck in electric mode with barely any acceleration and displayed Check engine, service vehicle, bring to the dealer, etc., and a few other alerts. I shut off the engine and tried it again 5 min later, and it was still in electric mode. I shut it off again and waited around 15 minutes while trying to get roadside service using my Ford App, which showed local dealers but I could not find any towing service. Then, after the truck cooled down, ~15 minutes, it started up fine, and I could drive it. The engine shut down again after about another hour, displaying the same dashboard alerts as seen earlier. I pulled way over, shut everything down, and waited 10-15 min or so , and it started and ran fine to get me home in 30 min or so. I brought it to the Ford dealer the next day, 3/29/24, it took them 8 business days, and they said it was fixed on 4/9/24; they replaced the Battery/ Smart junction box.

On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others’ safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.

I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.

After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.

Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.

On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.