2022 Ford Maverick Hybrid

Two issues with my 2022 Hybrid Maverick: First, the brakes are unpredictable. Often in slow moving situations, the brakes fail to engage until I ultimately have to floor the pedal often causing a grinding noise and abrupt stop. Attempts to slowly brake sometime fail. Passengers in truck are thrusted forward when this occurs and I often feel like I am going to rear end someone. Brakes will be assessed next week at my local FORD dealer in conjunction with the engine problem. For a SECOND TIME my ENGINE FAILED WHILE ACCELERATING on 55 mph highway. As I normally accelerated to cross the Choptank River bridge in MD, the engine revved but the car failed to accelerate, the engine malfunction came on and a red box saying to pull over safely. Having experienced this before, I knew I had to get off the highway. I barely made it across two lanes of traffic to pull off to the adjacent fishing pier. I noticed my electric power was a low as my window would barely move. I turned off the car and called my dealer. They advised that I could get a tow or if I felt safe, and the car turned back on, to drive it in even though the malfunction light was still on. So I drove it home Friday night and it goes to the dealer on Monday. However, this engine failure happened to me once before in early December which required a tow in to the dealer. Again, I was normally accelerating on RT.695 when the engine revved but the truck slowed/stopped in a exit/merge area. I did not have enough power to get to the shoulder so I managed to pull over into the small area of the merge/on ramp. At this time my car went into a Deep Sleep, nothing worked. Once towed to the dealer, they assessed my car had an "old" battery in it and replaced it. Guess it wasn't the battery since my engine has failed again. Also, since the first engine failure, my overall gas mileage only averages 35 mpg but before these episodes I averaged 41mpg for 8 months. Feeling VERY UNSAFE in my Maverick now!

While attempting to accelerate to pass, the engine shut down and a warning displayed to pull over as soon as possible. The engine check light displayed and I only had electric motor operation. There was no power to continue to pass and I was able to return to an open lane and pull off the road without any further incident. I was lucky that the road was fairly open and there was no oncoming traffic. This is the third time this has happened and each time was while attempting to perform rapid acceleration in "normal" hybrid mode.

[XXX]: Got it. And may I ask when you took your vehicle to be seen by Ford Lincoln Fairfield? [XXX]: currently my vehicle is 39,000 miles [XXX]: Nov 14 2022 [XXX]: Thank you! [XXX]: Please allow me 2-3 minutes to research this for you here on my end. [XXX]: ok thank you [XXX]: I am still checking on that for you [XXX], thanks for holding! [XXX]: Sounds good thank you [XXX]: Thank you for holding for me, [XXX]! So that I can best assist you, can you please clarify for me what it is exactly that is occurring with your vehicle? You mentioned that your vehicle will not turn on, is that correct? [XXX]: yes well the truck died while running in the road, while driving suddenly no sign of power or electricity and without warning became unresponsive in every aspect regarding to electricity (Breaks, Steering wheel, Parking break, Transmission, airbags) given the case the truck is hybrid everything stopped working. After that the truck did not start again no ignition total loss of power. [XXX]: Thank you for clarifying that for me, [XXX]. I can only imagine how much of an inconvenience this all must have been for you. I want to also ask, what did Ford Lincoln advise about your warranty coverage when your vehicle was inspected? [XXX]: Well to my disappointment I was told that is was covered the after like 2 weeks they called me back that warranty was not going to cover it [XXX]: So that is unacceptable for me [XXX]: I can understand your disappointment, as having unexpected repair expenses can be quite the burden. If you don't mind me asking, did Ford Lincoln Fairfield provide a reason as to why the warranty would not cover your vehicle's current concerns? [XXX]: No any reason it just said that it was out of the warranty that the bumper to bumper is like 36,000 [XXX]: I mean my truck has an airbag recall and won't be fixes until 2023 according to my research [XXX]: So to me this kind of unsafe vehicle should be bigger than a recall INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The vehicle will not crank and has no power. I have been getting the deep sleep notification nearly everyday. The wiring harness seems to be the issue but dealership says they find nothing wrong. Had service 4 times for dead maverick and they have replaced the battery 3 times. The vehicle will only start if I jump it through the hood terminals. If it sits for more that 24-48 hours I have to jump start the vehicle. FordPass app is useless due to being in deep sleep mode all the time. Seems others are having the issue with the wiring harness and C1617e eyelet terminal.

The contact owns a 2022 Ford Maverick. The contact stated that he had come to a complete stop and had turned off the vehicle. However, upon attempting to start the vehicle, the vehicle failed to start. The contact stated after manipulating the battery cable, he was able to restart the vehicle. However, the failure reoccurred on three other occasions and the vehicle failed to restart on the third occurrence of the failure. The vehicle was towed to the dealer. The dealer diagnosed that the battery harness wiring cable needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 9,200.

I was driving East on Rte 70 near Mt. Airy, MD at approximately 2 am the morning of Sunday, Oc. 11. at approximately 65 mph. In and instant all power to the vehicle went dead. The engine stopped and all electrical components went dead. Most importantly, my lights went out, the power steering was inoperable, and the brakes went out. It was absolutely terrifying. Because of the lack of brakes, I narrowly avoided colliding with an 18-wheeler. I was able to pull the car off the road on the right side and allow the vehicle to drift to a stop (again, no brakes) over the course of 1/4 - 1/2 mile. I called a tow truck. They towed the vehicle to Apple Ford in Columbia, MD. I am told by the Dealer that this most likely an issue with the battery wiring harness, and that Ford is aware of the issue. It's unfathomable to me that Ford would not issue a recall for this extraordinarily dangerous issue. I have contacted Ford directly. They have been nothing short of abusive. Their IVR phone system seems intentionally designed to confuse and frustrate callers. I have attempted to escalate the issue to a supervisor, given the extremely dangerous nature of the issue. The representatives and customer advocates in the Ford Customer Relations depaterment have not been helpful at all.

At 6k miles my early build 2022 ford maverick hybrid died entirely while sitting in the garage. The truck can be jumped but will not hold a charge beyond that one use. The battery is fine according to the dealer, but it appears internal connections are not correct, causing the truck to die after every use. Ford is saying this might not be under warranty when the truck is an obvious lemon. Other owners are reporting the same issue with the hybrid models on various internet pages. It seems to be a common issue that should be subject to a recall.