2018 Ford Fusion

The contact owns a 2018 Ford Fusion. The contact stated while driving 25 MPH, the check engine warning light illuminated, and the vehicle started to misfire. The contact was able to drive to his destination. The contact stated he added coolant to the coolant reservoir. The contact took the vehicle to an independent mechanic and was informed that the hub gasket was leaking coolant fluid into the engine, causing the engine to overheat. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 126,000.

The contact owns a 2018 Ford Fusion. The contact stated that on several occasions, multiple attempts were needed to shift the gear shifter out of park(P) after starting the vehicle. The wrench warning light was illuminated. The contact stated that the failure persisted, and the vehicle became inoperable. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 122,000.

I purchased my car in September 2018 and I have brought my car in for many service problems within the first year alone. I now have a broken flywheel or flex plate, and my car is under 5 years old. With the amount of repairs I have done to my car it is as if I bought a used car. I am the first person to drive my car as it was purchased brand new.

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle and driving from a complete stop, the vehicle made abnormal rattling sounds. The contact stated that the failure ceased while driving 40 MPH however, the failure recurred while driving below 40 MPH. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the flywheel was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

Check engine light came on and then the vehicle overheated. The vehicle started to lose power and I had to pull to the side of the road, on a busy highway. I let the car cool down and drove it to a gas station a mile away, it drove incredibly roughing, had a thick, white smoke coming from the tailpipe and coolant was low. It was then towed to a Firestone in the area. They could not diagnose it properly, so I was then towed to the nearest Ford Dealership. Codes P0217, P0302, P0316, P1285 Advised P0302 was a misfire in Cylinder 2, pulled the coil and plug and found coolant in the cylinder. Ford quoted me $10,400 to replace the entire engine assembly with a long block, said there were no recalls for this issue even though it's common and that my car was no longer under warranty.

The contact owns a 2018 Ford Fusion. The contact stated while driving at various speeds, the vehicle failed to accelerate while depressing of the accelerator pedal, with the check engine warning light flashing on the instrument panel. The contact had taken the vehicle to a dealer where he was informed that coolant was leaking into the engine cylinders. The manufacturer was notified of the failure and the contact was given a case number. The manufacturer later was informed that the vehicle would not be covered under warranty or recall. The vehicle was not repaired. The failure mileage was approximately 78,000. The consumer stated the vehicle had a coolant leak in the engine which caused corrosion and other damage to the engine.

2018 FORD FUSION. CONSUMER WRITES IN REGARD TO ENGINE BLOCK ISSUES. UPDATE 07/06/2023- Consumer states: " This is my second letter to the National Highway Traffic Safety Administration (NHTSA) to address the neglect by FMC, its attorneys and dealerships to resolve a defective 1.5L Eco­ boost engine. With recent media addressing the detrimental errors of governing agencies, whistleblowers missing submarine with reports of safety issues, and so much more, I believe you know Ford Motor Company needs to do the right thing and accept their responsibility, address the repair, replacement and financial compensation necessary to the American people. This is not an issue to make more lawyers wealthy, although they need to get paid, it's an issue that can contribute to the healing a nation, one step at a time. Please respond to myself at the above address, and my attorney for resolution." Enclosed: June 09, 2022 - FMC Letter - Customer Satisfaction Program 19837 June 09. 2022 - FMC Letter - Customer Satisfaction Program 21N12 April 17, 2023 - Letter to FMC - with multiple cc May 10, 2023 - State of Michigan. Office of the Attorney General, Consumer Protection Oiv1s1on May 17. 2023 - State of Michigan, Regulatory Monitoring Division May 18, 2023 - State of Michigan, Attorney General, Consumer Protection Case letter May 24.2023 - State of Michigan Office of Investigative Services Case letter

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 30 MPH, the vehicle started to shudder with a large cloud of bluish smoke coming from the exhaust pipe. The contact stated that the vehicle was also shuddering and idling rough when started. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed, and the mechanic retrieved DTC: P0304 and determined that there had been a misfire in cylinder #4. The dealer recommended that the spark plugs be replaced, and the fuel system cleaned. The vehicle had been repaired. The contact stated that the failure had reoccurred and returned the vehicle to the same dealer who diagnosed and found that coolant had intruded into the engine block and recommended that the engine be replaced. The contact researched online and related the failure to manufacturer Customer Satisfaction Program: 21N12 Coolant Intrusion (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 100,556. The consumer stated the vehicle is no longer in her possession.